Summit Toyota of Akron

Frank Lawson What a great experience!!!! Frank and company were so nice , professional and thorough. Best experience I ever had getting a car!!! Frank went out of What a great experience!!!! Frank and company were so nice , professional and thorough. Best experience I ever had getting a car!!! Frank went out of his way to get me exactly what I wanted and in an amazing amount of time... No waiting all day at this dealership!!! All the support staff was super nice ... He introduced me to everyone and even the service manager... Don't hesitate.., get your car here!!!! More

New car purchase Frank Lawson was very helpful and a pleasure to deal with. Our new Prius V is an excellent vehicle and a pleasure to drive. We are learning how to ope Frank Lawson was very helpful and a pleasure to deal with. Our new Prius V is an excellent vehicle and a pleasure to drive. We are learning how to operate all of the devices that are in the car. This is a very comfortable vehicle and quiet ride. More

Great Vehicle I was prepared to not like the Prius. I barely fit in our Corolla and expected about the same. (We also have a Sienna van which I absolutely enjoy.) I was prepared to not like the Prius. I barely fit in our Corolla and expected about the same. (We also have a Sienna van which I absolutely enjoy.) John Heslep understood immediately my concern - I'm 6'5". We went to a 2015 Prius V. I got in and "I was home," as they say. Great leg and head room ... but, I was still pondering. Once I looked at the cargo space and roomy rear seat area, all that was left was "where do I sign?" Took it for a drive, of course. What a pleasure vehicle to drive! I've driven it well over 100 miles in the first 48 hours and figured out a lot of the extras. Great Deal! Great Dealership! And, John made it all happen. Thanks, John! More

My experience at Summit Toyota of Akron Mr. John Heslep dealt with my daughter, wife and me in a very professional way. He was very knowledgeable about the car and extremely courteous and k Mr. John Heslep dealt with my daughter, wife and me in a very professional way. He was very knowledgeable about the car and extremely courteous and kind. He made us feel very comfortable with the price and value of our purchase. The lady in service department was also very helpful in assuring us that we would get top-notch service. They went the extra mile in kindness and service. Thank you, HLM More

Such a Pleasure The whole process of purchasing my Camry Hybrid was a pleasure from start to finish. Shannon and John were professional, knowledgeable, thorough, tho The whole process of purchasing my Camry Hybrid was a pleasure from start to finish. Shannon and John were professional, knowledgeable, thorough, thoughtful, and personable. Shannon and John answered my questions and made the purchasing process truly enjoyable. I would definitely recommend buying a car from Summit Toyota! More

Easy ,quick,no pressure - great experience John Heslep was great.Handled everything Explained everything .Looked at a few new cars ,took test drive, negotiated a little( not much -they started John Heslep was great.Handled everything Explained everything .Looked at a few new cars ,took test drive, negotiated a little( not much -they started out with a good price) on one I liked -they appraised mine for trade in ,had all paperwork done and I was on my way with my new Camry in no time. (I originally thought I'd have to come back next day to pick up car) More

the most amazing experience everrr This place is phenomenal. Looking for a car, direct yourself here, you wont be disappointed. the staff was excellent, very friendly, especially Kristi This place is phenomenal. Looking for a car, direct yourself here, you wont be disappointed. the staff was excellent, very friendly, especially Kristina Phanhtalath, she sold me my car and she made the experience a pleasurable one, no headache whatsoever. She provided great information (patiently and always with a smile)answered all my questions and even made sure other questioned I didn't think to ask were answered, very helpful... thank you so much. Im going to go drive now =) More

wonderful service Everyone Was Very Helpful, John helsap Was Super. Not Pushy And Very Willing To Answer Questions.Worked Through The Paper Very Quickly And Was Very Or Everyone Was Very Helpful, John helsap Was Super. Not Pushy And Very Willing To Answer Questions.Worked Through The Paper Very Quickly And Was Very Organized More

Very Unprofessional I had a verbal contract with John Heslep on the car I was looking to purchase for a certain amount. He agreed that the amount was fine and checked wit I had a verbal contract with John Heslep on the car I was looking to purchase for a certain amount. He agreed that the amount was fine and checked with his manager. This verbal contract was made earlier this week and I informed him I was coming back today to have the car inspected by my mechanic before purchasing it. I paid $100 for the inspection and went back to the dealership to purchase the car. John informed me at that time the price of the car is $700 more then what his agreement with me was. He tried to cover up his original contract and barter a price with me. I told him no I wouldn't pay more then what we originally agreed, then excuses started to fly about the value of my trade in wasn't what he thought, etc, etc. I will never go back to Summit Toyota of Akron again because once you lie to customers that keep you in business, you can no longer be trusted as a reputable business! More

Very happy Happy with dealership and salesman, Andrew Smolen. Would recommend them to my friends and family, Excited with back up camera and bluetooth. Was con Happy with dealership and salesman, Andrew Smolen. Would recommend them to my friends and family, Excited with back up camera and bluetooth. Was considering buying used, but 0% percent interest was the incentive to buy new. More