Summit Toyota of Akron

Everyone was great! We had a wonderful time at Summit Toyota. Shannon was very helpful and friendly. No one was pushy Everyone worked hard to find the Prius we wanted We had a wonderful time at Summit Toyota. Shannon was very helpful and friendly. No one was pushy Everyone worked hard to find the Prius we wanted and gave us a very fair price on our trade in. Financing was easy. I would recommend then to anyone! More

Good people. I was expecting to work with John when I turned in my lease, but he was busy closing several other deals. Stephen did a wonderful in Johns absence. I was expecting to work with John when I turned in my lease, but he was busy closing several other deals. Stephen did a wonderful in Johns absence. Great crew. More

Excellent Sales I have to say, my experience at Summit Toyota was excellent. I bought my first car in 9 years, and they were very helpful. After finding a price on th I have to say, my experience at Summit Toyota was excellent. I bought my first car in 9 years, and they were very helpful. After finding a price on the vehicle that was below their asking, they easily accommodated me and offered the vehicle at the lower price. Bob was very helpful with everything, and Mike helped with a very fair price. Would definitely think of them with future vehicle purchases. More

Simple I always go to John at Summit Toyota. He is very attentive to our needs and has a helpful, low pressure approach. John respects the needs of the cus I always go to John at Summit Toyota. He is very attentive to our needs and has a helpful, low pressure approach. John respects the needs of the customer and helps you get a deal you are comfortable with. More

awsome I drove 300 miles to trade and buy a car from this dealership,everyone was so friendly and professional. Thank you Kristina ! I would highly recomm I drove 300 miles to trade and buy a car from this dealership,everyone was so friendly and professional. Thank you Kristina ! I would highly recommend this dealership to anyone. More

Wonderful Experience I had the pleasure of purchasing a car from Summit Toyota recently. I initially found a vehicle online, and called to inquire, and had the fortunate I had the pleasure of purchasing a car from Summit Toyota recently. I initially found a vehicle online, and called to inquire, and had the fortunate pleasure of talking with John Heslep. My wife and I are very inexperienced car buyers, and John was with us every step of the way to ensure we were satisfied not only with the car, but the services rendered as well. It means a lot to us to work with a person whos first concern is the customer, and not "pushing the sale". The dealership itself was clean, friendly, professional, and very well presented. I strongly encourage anyone to stop in and check out Summit Toyota, and if you are lucky, find and speak with John. You will get nothing less than the best service possible. More

purchased a 2016 tundra the deal went really good, Dave was very knowlegdeable and very professional. dealing with him was a pleasure. will differently deal with him again an the deal went really good, Dave was very knowlegdeable and very professional. dealing with him was a pleasure. will differently deal with him again and again More

Awesome experience I had a great experience at summit buying my new 2016 4 runner. Shannon and the staff there were very knowledgable and friendly. She made my car buyin I had a great experience at summit buying my new 2016 4 runner. Shannon and the staff there were very knowledgable and friendly. She made my car buying experience stress free and well to be honest fun. She treated me more like an old friend rather than someone she just met for the first time. I would recommend this Toyota dealer rather than others in close proximity. More

excelland representative Shannon took in consideration my needs and my qualifications and was able to place me in a car that will both fit my needs and easy access for my inva Shannon took in consideration my needs and my qualifications and was able to place me in a car that will both fit my needs and easy access for my invalid husband. She is a very positive representative for your company. More

Lots of game playing. I test drove a 2013 Ford Escape Titanium Ecoboost in July 2015 and loved it. Nick Boshara was a sweetheart and an amazing salesperson. At that time, i I test drove a 2013 Ford Escape Titanium Ecoboost in July 2015 and loved it. Nick Boshara was a sweetheart and an amazing salesperson. At that time, it was out of our price range so we had to pass. We were treated with respect and enjoyed our time there. One month passed and I finally had the time to go car shopping again and my fiance mentioned calling Toyota and seeing if they still had the Escape. I called and spoke with Shannon Swinehart and she was very persistent and trying to get me down to toyota (even offered a ride). I was unable to at the time and was going to try in couple days. The next day I get a voicemail from Shannon saying the car is being moved and if I want the car I have to come down there that day to see it/buy it etc. I was unable to so I said oh well and went about my business. Then, today I told my Fiance I wanted to go shopping again for a car. I called at about 12pm and asked if they had the car and Frank told me he would call me back and let me know. He did call back a few minutes later and said yes we have the car. We made an APPOINTMENT at 3pm to come see the car and talk. When we got there, there was no organization, we were barely greeted at all. Eventually we spoke to Shannon who was getting ready to leave for the day but said Nick would take care of us. We were taken to a room with Shannon and then she left to get us a carfax of the escape. Another man came in and told us that the car was being test driven and wouldn't be back for 45 minutes. 45 MINUTES FOR A TEST DRIVE? Asked if we could come back at 430pm. (1 hr, 30 minutes difference from our appointment time.) We made an appointment, you had 3 hours to get the car ready (which must not have been there in the first place). Was it at another dealership? And if it was why didn't you tell us? Were you trying to track it down to sell to us? And if the car was actually there and you really did have a test drive, test drives don't last 45 minutes. Anyway, we walked out. They never even called us. That was a $20-23k sale you lost. More