Summit Toyota of Akron

excelland representative Shannon took in consideration my needs and my qualifications and was able to place me in a car that will both fit my needs and easy access for my inva Shannon took in consideration my needs and my qualifications and was able to place me in a car that will both fit my needs and easy access for my invalid husband. She is a very positive representative for your company. More

Lots of game playing. I test drove a 2013 Ford Escape Titanium Ecoboost in July 2015 and loved it. Nick Boshara was a sweetheart and an amazing salesperson. At that time, i I test drove a 2013 Ford Escape Titanium Ecoboost in July 2015 and loved it. Nick Boshara was a sweetheart and an amazing salesperson. At that time, it was out of our price range so we had to pass. We were treated with respect and enjoyed our time there. One month passed and I finally had the time to go car shopping again and my fiance mentioned calling Toyota and seeing if they still had the Escape. I called and spoke with Shannon Swinehart and she was very persistent and trying to get me down to toyota (even offered a ride). I was unable to at the time and was going to try in couple days. The next day I get a voicemail from Shannon saying the car is being moved and if I want the car I have to come down there that day to see it/buy it etc. I was unable to so I said oh well and went about my business. Then, today I told my Fiance I wanted to go shopping again for a car. I called at about 12pm and asked if they had the car and Frank told me he would call me back and let me know. He did call back a few minutes later and said yes we have the car. We made an APPOINTMENT at 3pm to come see the car and talk. When we got there, there was no organization, we were barely greeted at all. Eventually we spoke to Shannon who was getting ready to leave for the day but said Nick would take care of us. We were taken to a room with Shannon and then she left to get us a carfax of the escape. Another man came in and told us that the car was being test driven and wouldn't be back for 45 minutes. 45 MINUTES FOR A TEST DRIVE? Asked if we could come back at 430pm. (1 hr, 30 minutes difference from our appointment time.) We made an appointment, you had 3 hours to get the car ready (which must not have been there in the first place). Was it at another dealership? And if it was why didn't you tell us? Were you trying to track it down to sell to us? And if the car was actually there and you really did have a test drive, test drives don't last 45 minutes. Anyway, we walked out. They never even called us. That was a $20-23k sale you lost. More

Frank Lawson What a great experience!!!! Frank and company were so nice , professional and thorough. Best experience I ever had getting a car!!! Frank went out of What a great experience!!!! Frank and company were so nice , professional and thorough. Best experience I ever had getting a car!!! Frank went out of his way to get me exactly what I wanted and in an amazing amount of time... No waiting all day at this dealership!!! All the support staff was super nice ... He introduced me to everyone and even the service manager... Don't hesitate.., get your car here!!!! More

New car purchase Frank Lawson was very helpful and a pleasure to deal with. Our new Prius V is an excellent vehicle and a pleasure to drive. We are learning how to ope Frank Lawson was very helpful and a pleasure to deal with. Our new Prius V is an excellent vehicle and a pleasure to drive. We are learning how to operate all of the devices that are in the car. This is a very comfortable vehicle and quiet ride. More

Great Vehicle I was prepared to not like the Prius. I barely fit in our Corolla and expected about the same. (We also have a Sienna van which I absolutely enjoy.) I was prepared to not like the Prius. I barely fit in our Corolla and expected about the same. (We also have a Sienna van which I absolutely enjoy.) John Heslep understood immediately my concern - I'm 6'5". We went to a 2015 Prius V. I got in and "I was home," as they say. Great leg and head room ... but, I was still pondering. Once I looked at the cargo space and roomy rear seat area, all that was left was "where do I sign?" Took it for a drive, of course. What a pleasure vehicle to drive! I've driven it well over 100 miles in the first 48 hours and figured out a lot of the extras. Great Deal! Great Dealership! And, John made it all happen. Thanks, John! More

My experience at Summit Toyota of Akron Mr. John Heslep dealt with my daughter, wife and me in a very professional way. He was very knowledgeable about the car and extremely courteous and k Mr. John Heslep dealt with my daughter, wife and me in a very professional way. He was very knowledgeable about the car and extremely courteous and kind. He made us feel very comfortable with the price and value of our purchase. The lady in service department was also very helpful in assuring us that we would get top-notch service. They went the extra mile in kindness and service. Thank you, HLM More

Such a Pleasure The whole process of purchasing my Camry Hybrid was a pleasure from start to finish. Shannon and John were professional, knowledgeable, thorough, tho The whole process of purchasing my Camry Hybrid was a pleasure from start to finish. Shannon and John were professional, knowledgeable, thorough, thoughtful, and personable. Shannon and John answered my questions and made the purchasing process truly enjoyable. I would definitely recommend buying a car from Summit Toyota! More

Easy ,quick,no pressure - great experience John Heslep was great.Handled everything Explained everything .Looked at a few new cars ,took test drive, negotiated a little( not much -they started John Heslep was great.Handled everything Explained everything .Looked at a few new cars ,took test drive, negotiated a little( not much -they started out with a good price) on one I liked -they appraised mine for trade in ,had all paperwork done and I was on my way with my new Camry in no time. (I originally thought I'd have to come back next day to pick up car) More

the most amazing experience everrr This place is phenomenal. Looking for a car, direct yourself here, you wont be disappointed. the staff was excellent, very friendly, especially Kristi This place is phenomenal. Looking for a car, direct yourself here, you wont be disappointed. the staff was excellent, very friendly, especially Kristina Phanhtalath, she sold me my car and she made the experience a pleasurable one, no headache whatsoever. She provided great information (patiently and always with a smile)answered all my questions and even made sure other questioned I didn't think to ask were answered, very helpful... thank you so much. Im going to go drive now =) More

wonderful service Everyone Was Very Helpful, John helsap Was Super. Not Pushy And Very Willing To Answer Questions.Worked Through The Paper Very Quickly And Was Very Or Everyone Was Very Helpful, John helsap Was Super. Not Pushy And Very Willing To Answer Questions.Worked Through The Paper Very Quickly And Was Very Organized More