Summit Toyota of Akron

Buying my 2018 Toyota 4Runner I had a great experience with Dave Datsko at Summit Toyota when I went to purchase my 4Runner. He was very knowledgeable and understanding of my needs I had a great experience with Dave Datsko at Summit Toyota when I went to purchase my 4Runner. He was very knowledgeable and understanding of my needs in this purchase! I am so happy with the car! More

Long wait and lack of communication When we first met Blake on our test drive on a Saturday, we were very impressed with his knowledge of the Camry Hybrid and we were grateful he was so When we first met Blake on our test drive on a Saturday, we were very impressed with his knowledge of the Camry Hybrid and we were grateful he was so easygoing and not at all pushy. Summit did not have the color we wanted, but with a small deposit, Blake assured us he could find a car for us on Monday, and we could most likely have it within a few days. Unfortunately, that's where the great customer service ended....we talked to him on Monday and he told us that he had found our car and would get back to us with a pickup day/time. We were still hoping to pick it up within a few days, but when we hadn't heard back in another 2 days, we left messages for both Blake and a manager at the dealership. No one returned our call. On Friday, we sent an email to Blake saying that we needed to know the status of our car and didn't appreciate that no one was communicating with us. He replied and told us they would have the car the following Monday. He said he was even willing to come in on his day off on Tuesday to get us the car, if needed. We called again on Tuesday and were directed to a manager's voicemail. Once again, we left a message and no one returned the call. Tuesday, Wednesday, and Thursday all came and went....and still we had no car. Thursday afternoon, we finally received an email from Blake saying he would have the car in the lot on Friday and he would call to arrange a day/time for pickup when it was ready. On Friday morning, we sent an email saying we were very disappointed in the service we've received thus far and how it had now been almost two weeks since we "purchased" the car and we still didn't have it in our possession. We said that if we did not have the car that day that we were planning to go to another dealer (which we had already started doing). Surprisingly, they were able to accommodate our request and we picked up the car that afternoon. However, it doesn't stop there.....when we met with Blake on the first day, we told him that the car would be in my husband's name. When I dropped my husband off to pick it up, he called me shortly afterward to say the paperwork was not correct and the loan was in both names. This was not a problem for us, except that it's not what we wanted. Thankfully, we absolutely love the car! We were just extremely disappointed with the lack of communication over the two weeks we were waiting. Had Blake kept us informed of the trouble he was having in getting the blue color we wanted, we likely would have been more forgiving. We will likely still go to Summit for service on the car while it's free, but do not anticipate buying another car from this dealer in the future. More

Not stressful very comfortable car purchase experience.. Blake was very Easygoing and helpful. My Fiancé and I agree Summit Toyota was the best new car purchase experience either of us has had. Also not p Blake was very Easygoing and helpful. My Fiancé and I agree Summit Toyota was the best new car purchase experience either of us has had. Also not pushy but concerned with my needs and expectations of my vehicle selection. More

Honest, non-hassle experience I was in the process of driving and researching different vehicles and stopped to check out the Highlander. Shannon was great to work with and review I was in the process of driving and researching different vehicles and stopped to check out the Highlander. Shannon was great to work with and reviewed the different options. Summit was willing to work within my goals and I was done with the negotiations in about 10 minutes. My best car buying experience. More

Service Was very happy I can't remember the gentleman's name he was very nice and advised me on issues with my car he worked in service Was very happy I can't remember the gentleman's name he was very nice and advised me on issues with my car he worked in service More

Summit Toyota went above and beyond. This is my third car I brought from David Datsko (two in one day) and nothing but great things to say. Not only they got me into the right car, they d This is my third car I brought from David Datsko (two in one day) and nothing but great things to say. Not only they got me into the right car, they did everything they could to make sure they were getting me the nest deal they could. David even came in on his day off to help me close this deal. I buy a lot of cars and David/summit Toyota has gained a loyal customer. Thank you! More

Awsome Jason was very personable and awesome, helped find exactly what I was looking for, would definitely recommend! Am very pleased with the service will d Jason was very personable and awesome, helped find exactly what I was looking for, would definitely recommend! Am very pleased with the service will definitely return More

Great sales experience David Datsko went above and beyond to help me purchase my 18 RAV4 adventure. He was very knowagable of the car, took his time with me and made sure we David Datsko went above and beyond to help me purchase my 18 RAV4 adventure. He was very knowagable of the car, took his time with me and made sure we selected the right car for me. I would highly recommend David to anyone shopping for a new car. Thank you! More

David Datsko shinning star at Summit Toyota This is my second time buying a car from David. I like this dealership because they do what they say the first time with no games. Service is outsta This is my second time buying a car from David. I like this dealership because they do what they say the first time with no games. Service is outstanding and everyone I have met for friendly and glad to see you. Would recommend David Datsko highly. More