Summit Toyota of Akron
Akron, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,164 reviews
Dave did an amazing job communicating with me regarding my purchase of my BRAND NEW 2024 RAV4. He also spent as much time as needed to go over the features of my new RAV4. I highly recommend him when loo my purchase of my BRAND NEW 2024 RAV4. He also spent as much time as needed to go over the features of my new RAV4. I highly recommend him when looking for new and used vehicle purchases. More
Very helpful when servicing our two vehicles for standard maintenance. Everyone was professional and the environment was clean. We will continue to have our vehicles serviced at Summit Toyota. maintenance. Everyone was professional and the environment was clean. We will continue to have our vehicles serviced at Summit Toyota. More
Nevin Boland - 5 Stars. Nevin reduced new car purchase stress by thoroughly explaining costs, features, options, etc. I put $500 to be on a wait list for a Venza. Monthly Nevin reduced new car purchase stress by thoroughly explaining costs, features, options, etc. I put $500 to be on a wait list for a Venza. Monthly Nevin called monthly to keep me informed. Upon receiving the Venza, Nevin carefully went through the features, even connecting my cell phone, loading contacts, etc. He has returned every call or text to answer my many questions, never making feel like a "PITA" customer. Lol! I was impressed with his technical knowledge of the vehicles, software, infotainment system, etc. He obviously enjoys his job, Summit Toyota and Toyotas! More
Nevin was very helpful and knowledgeable about the car I was interested in buying. He was confident and not pushy or overbearing, taking as much time as I needed for a test drive and to go over all of the v was interested in buying. He was confident and not pushy or overbearing, taking as much time as I needed for a test drive and to go over all of the vehicle’s features. I felt very at ease and not pressured at all during the entire time I was there. He even tried to help me log onto a ZOOM meeting that I had trouble getting on my phone towards the end of our time there. I would 100% recommend Nevin and Summit Toyota to anyone in the market for a new car!! I really appreciated all he did for me!! More
BUYER BEWARE! !!! I put a deposit at this dealership back in June to be put on a waiting list for a car (Corolla). A few months go by I still don’t have a car or e !!! I put a deposit at this dealership back in June to be put on a waiting list for a car (Corolla). A few months go by I still don’t have a car or even an ETA, in addition to that my wife and I learned that our family is growing and that car we thought we wanted is no longer going to be practical and won’t fit our family so I reached out to the dealership to cancel the deal as I can’t use that car anymore. They were so quick to take my deposit but when I asked for a refund I was told that I won’t be getting my money back regardless if I’m not buying a car from them. Not only are they refusing to refund my money, they’re accusing me of lying about my family situation. I would never do business with scummy people like this. More
My wife and I recently spent a couple of hours with Dave D as he explained in detail the options of the 2024 Highlander and Grand Highlander Hybrids and the current lack of available models. We greatly app D as he explained in detail the options of the 2024 Highlander and Grand Highlander Hybrids and the current lack of available models. We greatly appreciated his honest approach and his deep knowledge of the vehicles. We ultimately purchased a Telluride since it was available now, but we would have purchased a Highlander Hybrid from Dave if one was available with the right specs. Appreciated his knowledge and his low pressure style. More
Mike has done it again! Smooth transactions from the phone call, to going in, to paperwork. This time around, he helped my 23 year old daughter get situated. Smooth, kind, n Smooth transactions from the phone call, to going in, to paperwork. This time around, he helped my 23 year old daughter get situated. Smooth, kind, no nonsense. So glad we came to Summit! Thank you, Mike! More
Outstanding job. Clean, fast and customer centered services. You always are the best host while taking great care of our cars. Clean, fast and customer centered services. You always are the best host while taking great care of our cars. More
Horrible dealership. Management was rude and completely disrespectful. Buying a new car can be overwhelming and stressful. Before you are going to pay on something for Management was rude and completely disrespectful. Buying a new car can be overwhelming and stressful. Before you are going to pay on something for a long time you want to be sure its exactly what you want. Dealership should understand that and want to make sure you are happy. Things seems dishonest about vehicle and we were apprehensive. Management left rude voicemail and when we texted them to ask them to please stop contacting us, they were even more rude in the response. Car we were looking at was used. Due to poor treatment by management, we went elsewhere and bought brand new 4Runner with more options. More
The whole process was pleasant and pretty fast! Bob was so helpful and accommodating. Awesome! Bob was so helpful and accommodating. Awesome! More