Summit Toyota of Akron
Akron, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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I went to Summit Toyota of Akron On 20 December. I pulled into the parking lot and, immediately started looking at the vehicle that I wanted to buy the sales rep by the name of Nevin he came out and greeted into the parking lot and, immediately started looking at the vehicle that I wanted to buy the sales rep by the name of Nevin he came out and greeted me ask me, did I like the car and would I like to take it for of test drive. I said sure yes I would he asked me to step in an show him my license, he immediately put a plate on the car and told me take it for a spin and take your time there’s no rush. I was thinking to myself wow is he Crazy LOL I guess I just was not used to good customer service. I have bought cars from other dealership in the pass I did not receive that kind of service. When I return to the dealership from my test drive I did like the vehicle we discuss the price, and to my surprise I was able to get the vehicle well Under 500 of the asking price I know right then and there I was buying that car but I left the dealership, and went back home to Cleveland I need it to think about this Because I was so shocked that Nevin never try to pressure me or rush me, to buy the car it was almost like I was with one of my Friends going to look at of car not the dealership sales rep. Around 6 PM I gave him the information he needed to check the credit to see if I would be approved, he told me that the finance team have left already and they will get on it first thing in the morning to my surprise again, he called me the next day around 1 PM told me it was approved through Toyota my payment was actually $100 cheaper than what I expected, at this point all I can say if you are in the market to buy a car you need to check this place out excellent customer service from Nevin an the finance team to everyone that worked on my deal THANK YOU Summit Toyota of Akron if you go there ask for Nevin and tell him Anthony sent you from Cleveland LOL. More
My salesperson was Dan! He was awesome, honest, and made the process easy and seamless! Due to the vehicle shortage, I had to wait about a week for it to arrive. He kept me informed through the wait, and the process easy and seamless! Due to the vehicle shortage, I had to wait about a week for it to arrive. He kept me informed through the wait, and called me as soon as it arrived! I definitely appreciate everything he and the rest of the staff did for me! More
Extremely knowledgeable staff, excellent customer service, very friendly and helpful made a long distance transaction simple service, very friendly and helpful made a long distance transaction simple More
He was very helpful and informative and make my van buying easy and very knowledgeable buying easy and very knowledgeable More
Nevin was great to work with and I was offered a much better price than Brunswick Auto Mart which is much closer. I’ll certainly keep them in mind for future vehicles and referrals. better price than Brunswick Auto Mart which is much closer. I’ll certainly keep them in mind for future vehicles and referrals. More
I had a great experience with Nevin Boland. He help me find the car for me! find the car for me! More
I went to Summit Toyota for a vehicle appraisal, They offered me a fair trade value, and we’re able to put us in a new vehicle the same day. David Datsko was very thorough with the Cost sheet and n offered me a fair trade value, and we’re able to put us in a new vehicle the same day. David Datsko was very thorough with the Cost sheet and no hidden dealer fees. David took the time needed to explain all the features of the SUV. More
Great experience, good honest people! Probably one of the best dealerships I’ve done business with. the best dealerships I’ve done business with. More
Never felt any pressure, easy to deal with. Very efficient delivery, he had everything set up when I arrived efficient delivery, he had everything set up when I arrived More
Very efficient and warm welcome. Everything went super smooth. Car was ready and well prepared smooth. Car was ready and well prepared More