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Summit Toyota of Akron

Akron, OH

4.8
1,169 Reviews
Thanks for visiting Summit Toyota of Akron (Formerly Montrose Toyota), the newest Toyota dealer in Akron, Ohio. We have a large selection of New Toyota cars, trucks, minivans, and SUVs as well as Certified Pre Owned Used vehicles for sale. Customer satisfaction is our top priority and we strive to provide the best service to everyone visiting our dealership. Whether you need auto financing, scheduled maintenance, or genuine Toyota parts we are here to help with all your automotive needs. Take a moment and browse through our inventory to find a new or pre owned vehicle that you like. Once you’ve found a vehicle call us at 330-572-4380 to arrange a test drive at a convenient time that fits your schedule. We’ll be glad to have your vehicle available to drive if we know you’re coming. Summit Toyota of Akron is located at 1501 Vernon Odom Boulevard Akron, OH 44320. We are centrally located and easy to find no matter which direction you’re driving from. Come in today and discover the benefits of driving a new Toyota. We look forward to serving you and hope to see you soon.
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1535 Vernon Odom Blvd

Akron, OH

44320

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Showing 1,169 reviews

February 11, 2022

I just bought tundra pickup truck here from them, fast taking salesman,who told me he believes in the after the sale satisfaction and making sure customers are happy, well on my way home from the dealersh More

by atroyer63
Customer Service
Recommend Dealer
No
Employees Worked With
Nevin
Feb 12, 2022 -

Summit Toyota of Akron responded

Hello Mr. Troyer, We appreciate your feedback. We have read your review and done some investigating. We are not perfect and have made some mistakes in the past that deserve a one star review. This is not one of those times. You purchased a 2013 Tundra with 169252 miles. When you were here we told you both verbally and in writing that we would not warranty the vehicle after the sale. We told you it was being sold completely AS-IS There was no knowledge at the time of delivery or beforehand that there was an issue with the remote. We did inspect the vehicle and we did spend $1,797.70 in reconditioning. Our techs are good but it is not reasonable to expect them to foresee a key fob going bad or when a door switch is going to fail. We would love to hear how you arrived at the conclusion that there was prior knowledge of the failure. Your quotes of your salesman are not true, nor fair. There is absolutely no way, no how (just didn't happen) your salesman would or did tell you a 9 year old 169252 mile truck being sold AS IS was "like a new truck". As you wrote, you put your trust in our word, It appears right up until the AS IS part.

February 09, 2022

Most honest dealer I've ever worked with. Price exactly as they said. Very easy to purchase from out of state More

by reelrydor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NEVIN BOLAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin is the best!!
February 01, 2022

Whoever goes in get ready to have a good experience with everyone..and a good laugh.. More

by The Fairs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON GRIEVE
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

Worked with Nevin, very professional as was the finance department. Will definitely be back to purchase my next car. More

by Ifocsw1st
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Boland
January 24, 2022

Very helpful and patient all around great places good Communication thanks for a great car! More

by Syd21904
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NEVIN BOLAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

I went to Summit Toyota of Akron On 20 December. I pulled into the parking lot and, immediately started looking at the vehicle that I wanted to buy the sales rep by the name of Nevin he came out and greeted More

by stoudmiregroup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Boland
December 28, 2021

My salesperson was Dan! He was awesome, honest, and made the process easy and seamless! Due to the vehicle shortage, I had to wait about a week for it to arrive. He kept me informed through the wait, and More

by Joiwilson13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Schrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2021

Extremely knowledgeable staff, excellent customer service, very friendly and helpful made a long distance transaction simple More

by kdusenbury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON GRIEVE
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

He was very helpful and informative and make my van buying easy and very knowledgeable More

by Ram Medapati
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Schrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

Nevin was great to work with and I was offered a much better price than Brunswick Auto Mart which is much closer. I’ll certainly keep them in mind for future vehicles and referrals. More

by Dmeehanberno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin
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