Summit Toyota of Akron
Akron, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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I just bought tundra pickup truck here from them, fast taking salesman,who told me he believes in the after the sale satisfaction and making sure customers are happy, well on my way home from the dealersh taking salesman,who told me he believes in the after the sale satisfaction and making sure customers are happy, well on my way home from the dealership picking up my truck, as I stopped to fuel up, and pushed my remote door lock I noticed it didnt unlock or lock my doors, next day I called in to explain my problem, and was told that's my problem, then told I should have bought the electronic insurance for it..when in all reality he handed me a remote for my new truck that he knew didnt work,AFTER I just got done asking him if there is anything about this truck mechanically that doesn't work as it should, he replyed, oh no, we went all over everything, its like a new truck..deception and cold shoulder doesn't fly well by me when I put my trust in their word..won't be buying another vehicle there nor recommending them to anyone. More
Most honest dealer I've ever worked with. Price exactly as they said. Very easy to purchase from out of state as they said. Very easy to purchase from out of state More
Whoever goes in get ready to have a good experience with everyone..and a good laugh.. everyone..and a good laugh.. More
Worked with Nevin, very professional as was the finance department. Will definitely be back to purchase my next car. department. Will definitely be back to purchase my next car. More
Very helpful and patient all around great places good Communication thanks for a great car! Communication thanks for a great car! More
I went to Summit Toyota of Akron On 20 December. I pulled into the parking lot and, immediately started looking at the vehicle that I wanted to buy the sales rep by the name of Nevin he came out and greeted into the parking lot and, immediately started looking at the vehicle that I wanted to buy the sales rep by the name of Nevin he came out and greeted me ask me, did I like the car and would I like to take it for of test drive. I said sure yes I would he asked me to step in an show him my license, he immediately put a plate on the car and told me take it for a spin and take your time there’s no rush. I was thinking to myself wow is he Crazy LOL I guess I just was not used to good customer service. I have bought cars from other dealership in the pass I did not receive that kind of service. When I return to the dealership from my test drive I did like the vehicle we discuss the price, and to my surprise I was able to get the vehicle well Under 500 of the asking price I know right then and there I was buying that car but I left the dealership, and went back home to Cleveland I need it to think about this Because I was so shocked that Nevin never try to pressure me or rush me, to buy the car it was almost like I was with one of my Friends going to look at of car not the dealership sales rep. Around 6 PM I gave him the information he needed to check the credit to see if I would be approved, he told me that the finance team have left already and they will get on it first thing in the morning to my surprise again, he called me the next day around 1 PM told me it was approved through Toyota my payment was actually $100 cheaper than what I expected, at this point all I can say if you are in the market to buy a car you need to check this place out excellent customer service from Nevin an the finance team to everyone that worked on my deal THANK YOU Summit Toyota of Akron if you go there ask for Nevin and tell him Anthony sent you from Cleveland LOL. More
My salesperson was Dan! He was awesome, honest, and made the process easy and seamless! Due to the vehicle shortage, I had to wait about a week for it to arrive. He kept me informed through the wait, and the process easy and seamless! Due to the vehicle shortage, I had to wait about a week for it to arrive. He kept me informed through the wait, and called me as soon as it arrived! I definitely appreciate everything he and the rest of the staff did for me! More
Extremely knowledgeable staff, excellent customer service, very friendly and helpful made a long distance transaction simple service, very friendly and helpful made a long distance transaction simple More
He was very helpful and informative and make my van buying easy and very knowledgeable buying easy and very knowledgeable More
Nevin was great to work with and I was offered a much better price than Brunswick Auto Mart which is much closer. I’ll certainly keep them in mind for future vehicles and referrals. better price than Brunswick Auto Mart which is much closer. I’ll certainly keep them in mind for future vehicles and referrals. More