Summit Toyota of Akron

This is my second purchase from this dealer in the last eight months. I returned because of the salesman, John Heslep and the parts manager, Lad and the ease of buying a new car and accessorizing it from eight months. I returned because of the salesman, John Heslep and the parts manager, Lad and the ease of buying a new car and accessorizing it from this dealer. I have a general distrust for car dealers but I made to feel comfortable and at ease by both gentlemen. I would highly recomend this dealership and salesman John Heslep. He has earned all of future my business by his honesty and low prices. More

I decided to check out Toyotas. When we first came into the showroom, Bob greeted us quickly, asked about what we were looking for, and showed us just what fit our needs. I was even more satisfied with th the showroom, Bob greeted us quickly, asked about what we were looking for, and showed us just what fit our needs. I was even more satisfied with the features he showed me in the Camry. Go, Bob! More

No pressure sales, and Tim was professional yet totally casual. Had things all ready to go when picking up vehicle, and I was in and out in no time. Very good price on the vehicle, with an easy place to casual. Had things all ready to go when picking up vehicle, and I was in and out in no time. Very good price on the vehicle, with an easy place to work with. More

This is the second time I have had the pleasure with working with Mike and the third vehicle I have bought of of you in two years. The reason I returned to the dealership has a lot to do with him. Not t working with Mike and the third vehicle I have bought of of you in two years. The reason I returned to the dealership has a lot to do with him. Not to take anything away from the dealership, but he is a great salesman with an honest head on his shoulders. Many times when you buy a car you leave feeling that you were takin advantage of. This was not the case on any one of the three vehicles I purchased. Mike was a pleasure to do business with as well as Montrose Toyota. I would refer you to friends and family and look forward to doing business with you in the future. More

I am very pleased with my overall experience at Montrose Toyota. Kristina Sims, the sales person who helped me throughout the process was very friendly as well as the other staff members. They took the time Toyota. Kristina Sims, the sales person who helped me throughout the process was very friendly as well as the other staff members. They took the time to listen and they acted on it. I will definitely consider referring other customers there as well as shop at Montrose Toyota in the future. More

We received outstanding service from John Heslep. He explained all the information we needed to know and lots of extra points about the Toyota Sienna we were interested in. All of our questions were thr explained all the information we needed to know and lots of extra points about the Toyota Sienna we were interested in. All of our questions were throughly answered. He was very pleasant, knowledgable, and there was no sales pressure. We came back several days later and closed the deal. The dealership was very helpful and we received a fair price. The rest of the story.. our title that was sent the last days before expiration which by the way I had to call and remind them to send was not properly executed. We went to the BMV and they would NOT accept it. We them had to drive to Tallmage to the title bureau. They said the title was we received from Montrose Toyota was not acceptable. We had to be issued a proper title before we could get our plates at the BMV. This took us half the day to correct and we had to cancel an longstanding appointment to do this. I contacted Montrose Toyota and they looked in to it. There response was " this is how we always do it and we have't had a problem before."I do not call this good customer service. More

I have purchased 3 vehicles from this dealership and have all my service performed by Montrose Toyota as well. I was very pleased with Mr. Lamtman, my salesman, during my most recent purchase at Montrose. H all my service performed by Montrose Toyota as well. I was very pleased with Mr. Lamtman, my salesman, during my most recent purchase at Montrose. He was very professional and curteous and worked with me to get me a great deal on the vehicle I wanted to purchase. The sales and service depts. at Montrose have always been great and they truly care about the customer. I am very pleased with Mr. Lamtman and Montrose Toyota and recommend them highly. More

Mike was very courteous, professional, and thorough. I especially appreciated the time he took to go over the vehicle's features (before handing it over to me), and even removing a sticker and cleaning th especially appreciated the time he took to go over the vehicle's features (before handing it over to me), and even removing a sticker and cleaning the surface area underneath. More

We decided to trade in my old VW Bug for a new Prius. Mike was helpful, friendly and professional. Even though we didn't get the car at the price we wanted (bad negotiation skills on our part, I guess), Mike was helpful, friendly and professional. Even though we didn't get the car at the price we wanted (bad negotiation skills on our part, I guess), but we didn't walk out feeling ripped off either. No buyer's remorse. I am pretty happy about my new Prius. More

Mr. Michael Lamtman is a great sales person & followed with me on every week. Most of the staff over there is good and friendly to deal with. followed with me on every week. Most of the staff over there is good and friendly to deal with. More