Summit Toyota of Akron

Frank Lawson was very professional and gave me every bit of information i asked for. The car i purchased and had shipped to Florida was a 2003 Mercedes Benz cl 55 amg. when it arrived i was shocked becaus of information i asked for. The car i purchased and had shipped to Florida was a 2003 Mercedes Benz cl 55 amg. when it arrived i was shocked because it was in better condition than i thought it would be. i would recommend Frank Lawson and summit Toyota of Akron Ohio to anyone. More

Everyone at the dealership was very nice. The transaction went so smoothly, we were in and out in a very short time. They were very professional and friendly transaction went so smoothly, we were in and out in a very short time. They were very professional and friendly More

My husband and I found ourselves unexpectedly in need of another truck to pull the boat which we had just purchased -- while short on time and in an unfamiliar town. We loved our 6 cylinder Tacoma, but it w another truck to pull the boat which we had just purchased -- while short on time and in an unfamiliar town. We loved our 6 cylinder Tacoma, but it was struggling to pull the rather large/heavy sailboat which we were now trailering. Consequently, we went in search of an V8 Tundra. Tim T. at Summit was extremely informative and accomodating. He spent an extraordinary amount of time with us, working to secure the best price and financing, yet while remaining aware that we needed to get back on the road within a particular time frame. [He even ran down to the restaurant where we were having lunch (while the paperwork was being prepared), in order to make us aware of several purchase related options which had a time bearing, such that they could go forward while we ate.] Ultimately, we did purchase a used Tundra and are extremely pleased with the truck. We are now home, and it has fully lived up to the expectations and promises. The remainder of our ride home was smooth, controlled, comfortable, but most importantly-- safe! We will likely not be in the Akron area again, but for anyone shopping in the region, you need to look no further. Summit Toyota is a pleasant place to purchase your car-- and be sure to ask for Tim! More

After calling several Toyota stores around here (Akron) Summit was the only store that called back and gave me a price without grilling me for my social security number, driver's license and detail items l Summit was the only store that called back and gave me a price without grilling me for my social security number, driver's license and detail items like that. They didn't ask me about my credit or any of that. Brett made sure he had my name right and my number as well and that was it. I came in, picked a color from their huge inventory, (seriously, I have never seen so many new Toyota's at one dealer before) drove the car, and Cory explained all the features on my new Camry. They kept their word on price and Brett even came over to shake hands and thank me. Very fast, very professional, and truly an almost relaxing experience. I highly recommend Summit Toyota and Brett and Cory to anyone looking for a new car. More

Bought a new/used car from here for the second time. First car bought here was a very great experience so, my wife and I wanted to buy our next car from here. This last car we purchased and our experien First car bought here was a very great experience so, my wife and I wanted to buy our next car from here. This last car we purchased and our experience with this dealership this time around has been for lack of better words TERRIBLE FROM THE START!!! First they "botched" our car loan, overcharging us because the finace guy didn't list our car as Toyota Certified, which I don't understand because we bought the car a year after it was made so it still quilified as new/used, this "little error" made a ten dollar difference in our car payment a month. Then, after our thirty day tags were expired we still had not recieved a "white title" to get our plates. This is when they "discovered" their errors in the car loan. After having to go thru the biggest run- around and inconvience of getting another set of thirty day tags which required them to redo our original loan. So, long story short we finally got a white title fifty-eight days after purchasing the car. FIFTY- EIGHT! No big deal at least we got it, right? Now, less than eight thousand miles later I have had to take this car in for service twice as of today (6-28-2012) because the front brakes don't "feel" right and there is a loud "noise or squeal" coming from the front left wheel. First time they said the brakes are good and the squeal noise is because the brakes are brand new, this last time I asked to see the brakes and they showed them to me and stated that the brake dust was causing the noise. Okay how do I fix this I ask, "this is normal and when we do our routine maintnace every 15,000 miles cleaning the brakes is apart of this". But, today it will cost you $59.99 for the front to be cleaned and oh by the way the back brakes have a problem with the calipers and the noise is most likely coming from them, we will service those also for an additional $59.99". I BOUGHT THIS CAR LESS THAN 8,000 MILES AGO!!! How is it that now I have to pay for something that Toyota claims they do to all their used certified cars before they are brought out to be sold on their lot? Mind you we've owned this car for less than 8,000 miles!!!! I told Mr. Bob Wilson that xxxx will freeze over before I pay you $119.00 plus tax to "clean" my brakes, thinking that the displeasure in my tone and statement would clue his brain that hey, this customer isn't happy they JUST BOUGHT this car and have had it in here for service two times already and we still havn't fixed the problem and they have only driven 8,000 miles since purchase. To say I'm disappointed is an UNDERSTATEMENT. So, what does Toyota do? NOTHING!!! They washed my car for me. LOL I'm leaving the lot thinking to myself thats all this service shop is good for and good at washing cars and making tires shine. Now, I'm 36 years old with 3 kids all 16 or younger, I figure I'm going to buy several more cars in our lifetime SEVERAL!! After today and after the experience that we've had I don't care if they are giving away trunks full of gold with a purchase I WILL NEVER ALLOW MY OR MY WIFE's SHADOW TO EVER COVER THAT CAR LOT AGAIN!!! This dealership at one time was great, truly! Today its just like most things in the sevice industry... a rip-off and a waste of my time and hard earned money. I wouldn't recommend to my worst enemy to purchase a car from here! Thanks Summit Toyota of Akron your service speaks for itself:) More

i gave the rating i did because the car dealer ship was very up front. they helped with many questions i had and worked with my financial problems. very up front. they helped with many questions i had and worked with my financial problems. More

Eric Baughman was one of the best salesmen we have ever had! He was very down to earth, non-pushy and extremely informative. We looked at different cars and he took alot of time showing us how each one w had! He was very down to earth, non-pushy and extremely informative. We looked at different cars and he took alot of time showing us how each one worked and the differences between them. I would highly recommend working with Eric Baughman for a new or used vehicle and I would definately go to him again. More

john heslep was very helpful and friendly. i work a lot of hours and he made it very easy for me to take care of the purchase of my new car through phone and fax. i would recommend anyone who does business of hours and he made it very easy for me to take care of the purchase of my new car through phone and fax. i would recommend anyone who does business with this dealer to ask for john. More

When I came to Montrose Toyota in Akron, I had filed for bankruptcy and needed a car NOW!! Cory was amazing, he asked me what I wanted in a CAR/SUV.He and his team got me exactly what I was looking for.They bankruptcy and needed a car NOW!! Cory was amazing, he asked me what I wanted in a CAR/SUV.He and his team got me exactly what I was looking for.They worked with my situation. It was at the price rang I needed it to be and was everything I wanted in my vehicle. They crunched numbers and went above and beyond what any other dealership would do!!Cory and his team did everything to make sure I got into a vehicle.Seriously, it was a low down payment and an affordable monthly car note. More

I shopped two Toyota dealers to compare. I actually bought a truck from Brunswick Toyota and was treated so badly, I asked for a refund on our deposit and went back to Montrose Toyota. I ended up payi bought a truck from Brunswick Toyota and was treated so badly, I asked for a refund on our deposit and went back to Montrose Toyota. I ended up paying 300.00 more but worth it to be treated the right way. I had bought 2 other vehicles at Brunswick and will never go back there. I have bought 2 from Montrose Toyota now. It is worth paying a bit more if I am going to get treated fairly. More