Summit Toyota of Akron

We had a very good experience with Summit Toyota of Akron in purchasing a certified pre-owned Toyota Sienna. We were lured to drive to Akron for the great price and overall condition of the van. Frank was in purchasing a certified pre-owned Toyota Sienna. We were lured to drive to Akron for the great price and overall condition of the van. Frank was incredibly helpful, even sending us a video that day to respond to some of our questions about the van before making the drive. The only thing that would have been nice would have been a little longer test drive and time to look at the van, but as it was toward the end of the day, we were a little pressed for time. All in all, we love our new vehicle and would recommend Summit Toyota to others. More

I absolutely LOVE my new car! This was my first time leasing a car and I was very pleased with my experience. Everyone I dealt with was very friendly and helpful as they answered any questions I had (w leasing a car and I was very pleased with my experience. Everyone I dealt with was very friendly and helpful as they answered any questions I had (which were many)! I would highly recommend this dealer to anyone looking to purchase or lease a vehicle! More

Rodney and the staff at Summit Toyota made the purchase of my first NEW car a fantastic experience! I felt at ease, nearly from the moment Rodne greeted me, and was treated with respect and genuine care. I of my first NEW car a fantastic experience! I felt at ease, nearly from the moment Rodne greeted me, and was treated with respect and genuine care. I appreciate the time that Rodney and Brett took helping to find the right Camry for me. The negotiations were fair and timely, since they both took the time to make sure that I was looking at the new Camry that fit MY budget. I could not be happier with my Camry, Rodney, or Summit Toyota. I would recommend them to anyone! More

Shannon is great! She was very helpful. And even dealt with the entire process over the phone, located and delivered the car and finalized all the paper work in my home! with the entire process over the phone, located and delivered the car and finalized all the paper work in my home! More

My experience of talking with John on the phone was very informative The vehicle is very nice and I paid way under what the car was truly worth great car service thanks john& gary informative The vehicle is very nice and I paid way under what the car was truly worth great car service thanks john& gary More

I was treated with honesty and integrity by Bobby Watters and the sales staff at Summit during my purchase of a new Car. They listened to my needs for a new car and met them with an approprite recommendatio and the sales staff at Summit during my purchase of a new Car. They listened to my needs for a new car and met them with an approprite recommendation and more. More

In all my years of car shopping I have never come across the nicest...HONEST....team players ever. Usually car salesmen are like sharks after their prey but I finally found 2 of them that actually worked to the nicest...HONEST....team players ever. Usually car salesmen are like sharks after their prey but I finally found 2 of them that actually worked together. I contacted Frank who initiated everything over the phone and actually had Big Al waiting with the car that I was interested in waiting as my family arrived and ready to test drive. The negotiation went smooth and fast no bickering back and forth and so on....It was the best transaction I ever had in my life! I was out within 2 hours with my new car.... I wish I would of gotten his name but the minute I walked in there was a white male about 5'8' tall and thin wearing a baseball cap I was getting some water and he said Hi and I told him I was here to hopefully buy a car he congratulated me and said it would be ok they are all really nice to work with here. I thought he was a customer like me but later I found out he worked there he really made me feel at ease I had never looked at a car on the internet and was nervous that i traveled so far and would not get the payment, the price, the interest rate ect. that I discussed on the phone with Frank...I figured this was just another way to get me in and Bam" the price goes up and I am out the door with nothing... A special thanks too to the dark haired gentelman at the front desk along with the Finance guy because of those two working with Big Al my transaction was wonderful they even talked to me normally those guys behind the desk don't even like to look at you when you are there ...you know the actual decision makers....but they were both fantastic!!!!! I know i will not need another car anytime soon but I will be recommending them to everyone I know.......Great Team Work Guys!!!!! More

This is a lengthy review...but I have to share! I was checking around and comparing to have 4 new factory wheels installed on my Toyota Tundra. I figured right off the bat a dealer would be the most exp checking around and comparing to have 4 new factory wheels installed on my Toyota Tundra. I figured right off the bat a dealer would be the most expensive. I originally scheduled a visit with another tire service center whom wanted to charge $125 for the install which I didnt think was bad after looking around. Long story short they said I needed new lug nuts suggested I contact a Toyota dealer for the parts. I called up Summit and they well nearly HALF the cost of what they were asking. I had to ask 3 times I think to make sure I heard them correctly. Even better they told me I could come in THAT DAY with no appointment to have the work done! Once they got it in they found out they didnt have enough lugs and the TPMS were all corroded as well so I decided to order new ones myself rather than paying their cost. No problem. They put it back together..I left. I came back a week later and they proceeded to start the installation for the 2nd time only to find that one of my new wheels was defective and discolored. They ended up having to put all 4 back on the original wheels and sent me back on my way again to take care of that issue (no charge at all)..obviously they knew I wouldnt want these wheels installed the way they were! Fast forward one more week.. (and 3 ebay sales later) and I have all new lugs, TPMS sensors, and wheels. I go BACK for the 3 rd time. By now Im sure they were 'thrilled' to see me...They got it right in, got everthing installed, and the wheels look awesome. They had to program the new TPMS and it still cost me less here! The other place wanted 2 or 3 times that! To top it off, after all this hassle...they HANDWASH, dry, and tire shine every vehicle which comes through no matter how big or small the service. Im picky about cleaning my truck and that impressed me more than anything I think! (This wasnt like some dealer who spray it with water and leave it to dry..!) Even their car wash guys were friendly and seemed to enjoy their job..it was late Friday and Im sure they just wanted to go home too.. Kudos to them! I cant remember who all I delt with but Jennifer, the Service Advisor, went above and beyond and made sure everything came out well in the end. The techs that worked on it were personable and made sure I was happy and informed..usually you never see who works on your car! I spoke with their finance advisor about some warranty details and he also gave me helpful advice even though I didnt buy from them. I felt like everyone at this dealer genuinly cares about all their customers and they totally changed my opinion on car dealers ( for them at least!) Thanks to everyone involved..keep doing what youre doing, youve definately earned a new customer here! More

Frank Lawson was very professional and gave me every bit of information i asked for. The car i purchased and had shipped to Florida was a 2003 Mercedes Benz cl 55 amg. when it arrived i was shocked becaus of information i asked for. The car i purchased and had shipped to Florida was a 2003 Mercedes Benz cl 55 amg. when it arrived i was shocked because it was in better condition than i thought it would be. i would recommend Frank Lawson and summit Toyota of Akron Ohio to anyone. More

Everyone at the dealership was very nice. The transaction went so smoothly, we were in and out in a very short time. They were very professional and friendly transaction went so smoothly, we were in and out in a very short time. They were very professional and friendly More