Summit Toyota of Akron

The staff at Summit Toyota sells high quality vehicles without any high pressure sales techniques. The Parts and Service team attends to our post-purchase needs with excellent service. Bob Watterson without any high pressure sales techniques. The Parts and Service team attends to our post-purchase needs with excellent service. Bob Watterson helped us select our last car, a new Prius V. Bob spent time with us, to find the model that fit our specific needs. Bob and Brett Tomassetti sincerely wanted to assure that we would be pleased with our car, and then worked with us on the price. Lad Kraemer advised us of extended warranties and accessories to further improve our purchase. (Special thanks to Lad for ordering a bumper guard better than any that we could find on the internet!) Upon purchasing the car, we visited Parts and Service, thanked them for their previous good care and let them know that we had again purchased here, due in large part to their prior professional service. More

My buying experience with Summit Toyota was wonderful. I was greeted in a very friendly manner without the "pushy" atmosphere that I had received at other dealerships in the past. I had hesitated to buy a n was greeted in a very friendly manner without the "pushy" atmosphere that I had received at other dealerships in the past. I had hesitated to buy a new car for quite some time, simply because I didn't want to deal with the pressure that one typically feels when browsing a car lot. Our salesperson was GREAT from start to finish.....she was very helpful with our questions and very knowledgeable about all of the vehicles we inquired about. She really went the extra mile in helping with every part of the car buying process, including getting us where we needed to be payment wise. We met quite a few staff members as well, including members of Summit's Service Department, and all were extremely friendly and courteous. The financing was even a pleasurable experience! I also noticed that the people in the waiting area were all very satisfied with their results at the dealership as well. There have not been many times in the past that I would recommend a car dealership to friends and family, however, I have already shared my experience with numerous people and will do so again as often as possible. More

Rob Porter helped us with the sale of 2013 Toyota Corrolla LE. He did a good job explaining all the features of the car and answered all our questions thoroughly. We sent him a check list before pi Corrolla LE. He did a good job explaining all the features of the car and answered all our questions thoroughly. We sent him a check list before picking up the car and he got everything done as we requested. We are pleased with his friendly service More

My husband and I came in on Memorial Day. My car "died" on the previous Friday. Shannon S. took me for two test drives. I cannot say enough about her friendliness and desire to get me a good deal. "died" on the previous Friday. Shannon S. took me for two test drives. I cannot say enough about her friendliness and desire to get me a good deal. We left that evening, after making an appointment with Brett (as Shannon would not be working when we were available to come back. Shannon went out of her way to apologize and make sure that we would be taken care of.) We came on Tuesday evening, Brett asked Steve Robbins to help us. Brett is the bomb. I appreciated his desire to please the customers. Steve was VERY willing to help us. Steve conferred with Brett and made a great deal on a Toyota Camry. Garrett was also helpful, and got us some great rates. I really cannot say how fortunate the management of Summit Toyota is to have such a great team, ESPECIALLY THE PERSONS I HAVE MENTIONED BY NAME. If I were their supervisors, I would do whatever it took to keep them as employees. Even salespersons that were not working with us were nice. I was especially impressed that these people were willing to work so late to accommodate us. Even when we mentioned about the late time, we were told that it was ok. Steve said to us several times that we should not worry about the time. He smiled and said, "If I had a quarter for every time I worked late, I would be rich!" I appreciated his sense of humor at such a late hour. We signed papers around 10 pm, and Garrett made us laugh and feel comfortable during the process. He even talked to my granddaughter about an ice cream cone when she got antsy. That is a little thing, I know, but it showed me that even at 10 pm Garrett was not willing to hurry us out of there. I drove the Camry today and am super pleased with it. I will recommend Summit Toyota, and have already done so, to others. I take care of an MS patient, and met her at Summa Outpatient Pain Center today. The valet staff all ooooed and ahhed about the car. (And since I did not pay them I figure they meant it!!!!!!!!!!!!!!!!!!!!!) More

Each and every person my wife and I came in contact with were extremely friendly and helpful. Both Rob and Stephen went the extra mile to ensure we picked out the exact vehicle that we wanted. were extremely friendly and helpful. Both Rob and Stephen went the extra mile to ensure we picked out the exact vehicle that we wanted. More

Everyone was fantastic! Very friendy and HONEST and extremely helpful. Would definately refer clients to this dealership. Bill and Tony in financing were awesome. This was the first dealer we visited extremely helpful. Would definately refer clients to this dealership. Bill and Tony in financing were awesome. This was the first dealer we visited and after many we went back. Best customer service ever:) More

Checked with 4 dealerships before purchasing and Some of my experiences were horrendous. However, I should have stopped after my visit to the second dealer; SUMMIT TOYOTA. If you can find a better deal my experiences were horrendous. However, I should have stopped after my visit to the second dealer; SUMMIT TOYOTA. If you can find a better deal or friendlier atmosphere, you mist be in Heaven. I have never met such friendly, low pressure sales people who just seem so happy to be doing what they are doing. Went In looking for a Rav4 and was very specific as to what I wanted. A day later, after two poor experiences at other locations, I went back to Summit. They remembered what I wanted and were all set to find it for me when I told them I had changed my mind as to color. NO PROBLEM! They had exactly what I wanted and we closed the deal. No muss, no fuss, just a great experience. If you are looking for a new Toyota, save yourself some time and go directly to SUMMIT TOYOTA. Be sure to ask for Bob Watterson or Tim Treadway. You won't be sorry. As a point of clarification, I had dealt with this dealership before they changed ownership, but they are better than ever. More

THANK YOU SO MUCH BIG AL FOR MAKING ME FEEL LIKE I WAS SO SPECIAL AT "SUMMIT TOYOTA" YOU HAD MY CONFIDENCE SO HIGH THERE WAS NO ROOM FOR DOUBT, FROM THE MANAGER TO THE YOUNG LADY THAT WAS WORKING ON MY SON SPECIAL AT "SUMMIT TOYOTA" YOU HAD MY CONFIDENCE SO HIGH THERE WAS NO ROOM FOR DOUBT, FROM THE MANAGER TO THE YOUNG LADY THAT WAS WORKING ON MY SON AND DAUGHTER CAR MY OVERALL WAS JUST REFRESHING TO WALK OUT WITH A CAR NEVER THOUGHT THAT IT WOULD HAPPEN TO ME I WENT IN FOR MY DAUGHTER AND I WALK OUT WITH A CAR THAT WAS MUCH NEEDED MY OLD CAR RAINING ON THE INSIDE AND NO DOOR HANDLE, "ALWAYS TRY" YOU NEVER KNOW IT COULD HAPPEN TO YOU "TO GOD BE THE GLORY" THANKS GUYS FOR GIVING ME MY FIRST NEW CAR :} More

If you want a Toyota, this is the place to buy a car. We worked with Chuck, Brett & Rod Patterson. They did everything in their power to make our purchase as comfortable as possible. My husband and I thro worked with Chuck, Brett & Rod Patterson. They did everything in their power to make our purchase as comfortable as possible. My husband and I through the negotiations were fair. We had a no hassle experience and purchased what we wanted. I would recommend this dealership to all of my family & friends. Thank you, Belinda Parker . More

It was a great experance. Everyone involved with the sale was friendly . The sales personel were great. The fience people were excepitily. The service personel were great. sale was friendly . The sales personel were great. The fience people were excepitily. The service personel were great. More