Summit Toyota of Akron

This was my first time buying a new car and I had a great experience. I never felt pressured into purchasing a vehicle and the people at Toyota Summit helped me feel at ease with my purchase. They worked w experience. I never felt pressured into purchasing a vehicle and the people at Toyota Summit helped me feel at ease with my purchase. They worked with me so that I could get the car I wanted with payments I can afford. I would recommend Toyota Summit to any one that is in the market for a new car. More

I wouldn't go any other place to shop or purchase a new vehicle. I have worked with Mike over the past 8 years. I am a very happy customer with my new Toyota Tacoma 4 WD truck love it. new vehicle. I have worked with Mike over the past 8 years. I am a very happy customer with my new Toyota Tacoma 4 WD truck love it. More

Summit Toyota and Steve Robbins made the process of purchasing a new car easy and efficient. The car was delivered promptly and I was introduced to the maintenance department to insure I had no further purchasing a new car easy and efficient. The car was delivered promptly and I was introduced to the maintenance department to insure I had no further questions. This dealer's offer of extending the free maintenance for an additional two years is nice. More

My overall experiance was very good...Shannon Swinehart was very nice, personalble and worked hard to get me a monthly payment that I could afford. She listened to my needs and wants when it came to the ty was very nice, personalble and worked hard to get me a monthly payment that I could afford. She listened to my needs and wants when it came to the type of car I was looking for and she really put me in a car that exceeded my expectations. Shannon did a great job of explaining all off the features of the vehical. She went over and beyond to make sure that I got the opportunity to take the car home that day for a test drive. When I returned to the dealership for signing...Stephen Robbins was the salesperson I delt with. He was very accomidating, laid back and very nice. He explained everything about the paper work very well, introduced me to the people in the service and parts department, set up my appoitment for my first oil change, contacted my insurance company, put gas in the car, made sure the car was washed/cleaned, set up my blue tooth and showed me how to operate the vehical. I appreciated the fact that Summit Toyota had a great deal of respect for me and my time. I was not in the dealership for hours getting paperwork signed. They paid attention to the details but were able to get me in and out within about two hours. I would definitely go back and recommend them to anyone who is looking for a car. More

This was the best car buying experience I've ever had. I did not feel the pressure to purchase a car I really didn't want. The whole staff was friendly. I will continue doing business with them. had. I did not feel the pressure to purchase a car I really didn't want. The whole staff was friendly. I will continue doing business with them. More

The staff at Summit Toyota sells high quality vehicles without any high pressure sales techniques. The Parts and Service team attends to our post-purchase needs with excellent service. Bob Watterson without any high pressure sales techniques. The Parts and Service team attends to our post-purchase needs with excellent service. Bob Watterson helped us select our last car, a new Prius V. Bob spent time with us, to find the model that fit our specific needs. Bob and Brett Tomassetti sincerely wanted to assure that we would be pleased with our car, and then worked with us on the price. Lad Kraemer advised us of extended warranties and accessories to further improve our purchase. (Special thanks to Lad for ordering a bumper guard better than any that we could find on the internet!) Upon purchasing the car, we visited Parts and Service, thanked them for their previous good care and let them know that we had again purchased here, due in large part to their prior professional service. More

My buying experience with Summit Toyota was wonderful. I was greeted in a very friendly manner without the "pushy" atmosphere that I had received at other dealerships in the past. I had hesitated to buy a n was greeted in a very friendly manner without the "pushy" atmosphere that I had received at other dealerships in the past. I had hesitated to buy a new car for quite some time, simply because I didn't want to deal with the pressure that one typically feels when browsing a car lot. Our salesperson was GREAT from start to finish.....she was very helpful with our questions and very knowledgeable about all of the vehicles we inquired about. She really went the extra mile in helping with every part of the car buying process, including getting us where we needed to be payment wise. We met quite a few staff members as well, including members of Summit's Service Department, and all were extremely friendly and courteous. The financing was even a pleasurable experience! I also noticed that the people in the waiting area were all very satisfied with their results at the dealership as well. There have not been many times in the past that I would recommend a car dealership to friends and family, however, I have already shared my experience with numerous people and will do so again as often as possible. More

Rob Porter helped us with the sale of 2013 Toyota Corrolla LE. He did a good job explaining all the features of the car and answered all our questions thoroughly. We sent him a check list before pi Corrolla LE. He did a good job explaining all the features of the car and answered all our questions thoroughly. We sent him a check list before picking up the car and he got everything done as we requested. We are pleased with his friendly service More

My husband and I came in on Memorial Day. My car "died" on the previous Friday. Shannon S. took me for two test drives. I cannot say enough about her friendliness and desire to get me a good deal. "died" on the previous Friday. Shannon S. took me for two test drives. I cannot say enough about her friendliness and desire to get me a good deal. We left that evening, after making an appointment with Brett (as Shannon would not be working when we were available to come back. Shannon went out of her way to apologize and make sure that we would be taken care of.) We came on Tuesday evening, Brett asked Steve Robbins to help us. Brett is the bomb. I appreciated his desire to please the customers. Steve was VERY willing to help us. Steve conferred with Brett and made a great deal on a Toyota Camry. Garrett was also helpful, and got us some great rates. I really cannot say how fortunate the management of Summit Toyota is to have such a great team, ESPECIALLY THE PERSONS I HAVE MENTIONED BY NAME. If I were their supervisors, I would do whatever it took to keep them as employees. Even salespersons that were not working with us were nice. I was especially impressed that these people were willing to work so late to accommodate us. Even when we mentioned about the late time, we were told that it was ok. Steve said to us several times that we should not worry about the time. He smiled and said, "If I had a quarter for every time I worked late, I would be rich!" I appreciated his sense of humor at such a late hour. We signed papers around 10 pm, and Garrett made us laugh and feel comfortable during the process. He even talked to my granddaughter about an ice cream cone when she got antsy. That is a little thing, I know, but it showed me that even at 10 pm Garrett was not willing to hurry us out of there. I drove the Camry today and am super pleased with it. I will recommend Summit Toyota, and have already done so, to others. I take care of an MS patient, and met her at Summa Outpatient Pain Center today. The valet staff all ooooed and ahhed about the car. (And since I did not pay them I figure they meant it!!!!!!!!!!!!!!!!!!!!!) More

Each and every person my wife and I came in contact with were extremely friendly and helpful. Both Rob and Stephen went the extra mile to ensure we picked out the exact vehicle that we wanted. were extremely friendly and helpful. Both Rob and Stephen went the extra mile to ensure we picked out the exact vehicle that we wanted. More