Summit Toyota of Akron

Hello, I contacted 2 other local dealers along wtih Summit Toyota on a mission to secure a new/newer vehicle within a 48 hour period. I had been dumping alot of money into my current vehicle (which I Summit Toyota on a mission to secure a new/newer vehicle within a 48 hour period. I had been dumping alot of money into my current vehicle (which I still owed a balance on) and just felt that it was time to get a dependable low mile vehicle. After talking to these 3 local dealers and spending approx. 10 mins on the phone with each of them going over my finances, situation, expectations and realistic goans to be in another vehicle within 48 hours. I felt that the most qualified, knowledgeable and very honest sales rep was Mr Rodney Patterson. He stated give him the basics on my info. and finances and within 2 hrs he called me back and said we are working on it, give me 2 more hours. Witihin 4 hrs. he said we have a few financial institutions that are willing to help you. He was diligent in his follow up and continued to keep me informed on the process. They assured me of the reliablility that stood behind the Toyota namebrand and the customer loyalty. They worked hard to get me through the process even with a low credit score. In the end the process that started with a frustrating ride to work at 8am on a Monday morning, ended with a very pleased new customer for Summit Toyota who by 8pm that evening was driving home in a new car with only 8,000 miles on it, got the best value I could on my trade in, financiing all done, signed, keys and most of all Peace of Mind. Thank you Rod and Garrett and the crew that worked throughout the entire day on Monday 11/4/2013, to make everyone of the following Mondays for a very long time to come so much better. Peace of Mind= Priceless. Your very happy new Toyota owner, Cheryl B. More

The dealership & the workers here are very friendly and welcoming to any person or persons that walk in. Very kind,and explain in detail clearly of any questions. They helped me greatly with my options and welcoming to any person or persons that walk in. Very kind,and explain in detail clearly of any questions. They helped me greatly with my options of a newer vehical and the understanding of what i wanted. Id recommend this dealer to anyone. I will Also be back for my next vehical when that time comes. More

I recently bought a toyota minivan from this dealership and Rodney did a fantastic job helping me get the vehicle under my budget. I was quite impressed by his knowledge as well as his calm and friendly di and Rodney did a fantastic job helping me get the vehicle under my budget. I was quite impressed by his knowledge as well as his calm and friendly disposition. I have bought several cars from different dealerships over the last five years and dealt with many sales reps, and I have no reservation in rating Rodney very highly as one of the best I have met. I highly recommend Summit Toyota and Rodney for their excellent customer service. More

I would like to thank Bill Kelly and Shannon Swinehart for a great experience on buying my newly used Hyundai Elantra. They took plenty of time with me and were easy to work with. I must admit this was for a great experience on buying my newly used Hyundai Elantra. They took plenty of time with me and were easy to work with. I must admit this was the first time I've ever bought a car and my sales person explained all the features and how to use them. I would highly recommend then to anyone looking for a new or used vehicle. More

I was in a very difficult siituation. Coming out a divorce and contrary financial situation, it was very hard for me to get a vehicle. Shannon Swinehart and "Big Al" did their best to get me approved divorce and contrary financial situation, it was very hard for me to get a vehicle. Shannon Swinehart and "Big Al" did their best to get me approved and now i am riding around in a new car! Thank you soo much Toyota of Akron! More

I came down to this dealership because I was in need of getting a good car because of my credit and was tired of paying the buy here pay here kind of prices and the quality of there cars, and I am so glad getting a good car because of my credit and was tired of paying the buy here pay here kind of prices and the quality of there cars, and I am so glad that I did. Funny story I came down there in tee shirt, sweats, and work boots good fashion statement and was not looked at any different that if I wore a suit, that is good quality business hands down. And Stephan Robbins was awesome. thank you William Beightol More

Very pleased with both they were professional and quick and. They even lowered the price of the vehicle I really wanted I will be going back their in the future and. They even lowered the price of the vehicle I really wanted I will be going back their in the future More

Shannon & Bill were excellent to work with. I am thankful and enjoy the time they took to assist me. I drove away from the dealership very satisfied with my purchase. Shannon also called me to fol thankful and enjoy the time they took to assist me. I drove away from the dealership very satisfied with my purchase. Shannon also called me to follow up and make sure I was satisfied and everything was going well. I am thankful! More

With a "less that stellar" credit rating, Stephen was extremely helpful and respectful of me to get the best deal possible for a good used car. Far and away, this dealer went out of their wa Stephen was extremely helpful and respectful of me to get the best deal possible for a good used car. Far and away, this dealer went out of their way to help me through the grueling process of buying a used car without having to resort to working with the "alternative" bad credit dealers that prey upon their victims. They "held my hand" through the entire process and showed the utmost courtesy and friendliness when I was in a very "low" spot. They are a breath of fresh air and blow the stereotype out of the water of what most people believe are "snake oil" salesmen. That couldn't be further from the truth when it comes to Mr. Robbins. I also was given the courtesy to "try out" the vehicle for an entire weekend prior to deciding on the final purchase. That trust factor was most appreciated there. When I ultimately decided on the purchase, the financing process went smoothly even though it was a mountain of paperwork. After a month, I coudnt be more pleased with the performance of my vehicle. More