Summit Toyota of Akron

Shannon & Bill were excellent to work with. I am thankful and enjoy the time they took to assist me. I drove away from the dealership very satisfied with my purchase. Shannon also called me to fol thankful and enjoy the time they took to assist me. I drove away from the dealership very satisfied with my purchase. Shannon also called me to follow up and make sure I was satisfied and everything was going well. I am thankful! More

With a "less that stellar" credit rating, Stephen was extremely helpful and respectful of me to get the best deal possible for a good used car. Far and away, this dealer went out of their wa Stephen was extremely helpful and respectful of me to get the best deal possible for a good used car. Far and away, this dealer went out of their way to help me through the grueling process of buying a used car without having to resort to working with the "alternative" bad credit dealers that prey upon their victims. They "held my hand" through the entire process and showed the utmost courtesy and friendliness when I was in a very "low" spot. They are a breath of fresh air and blow the stereotype out of the water of what most people believe are "snake oil" salesmen. That couldn't be further from the truth when it comes to Mr. Robbins. I also was given the courtesy to "try out" the vehicle for an entire weekend prior to deciding on the final purchase. That trust factor was most appreciated there. When I ultimately decided on the purchase, the financing process went smoothly even though it was a mountain of paperwork. After a month, I coudnt be more pleased with the performance of my vehicle. More

I received a pre-approval in the mail regarding the dealership's current sale. I spoke with Shannon by phone and advised that I would be happy to look, but I had to leave to work in 2 hours. Shannon gr dealership's current sale. I spoke with Shannon by phone and advised that I would be happy to look, but I had to leave to work in 2 hours. Shannon greeted me with a smile and bubbling personality. The entire staff was pleasant and eager to assist from the moment I walked through the door. I shared with Shannon that I reviewed the inventory online and had 3 vehicles in mind. Shannon pulled the information on all three cars, she collected the needed information from such as a paystub, proof of residence, photo id and Bill took over from there. My information was reviewed while I went on a test drive. By time I arrived back the financing was underway. Everything ran so smoothly and effortlessly that I was walking out with keys and on my way to work WITHIN THE TWO HOURS Shannon guaranteed me. This is my 2nd vehichle with this dealership. They have continued to exceed my expectations with my less than perfect credit! Thank you sooooo much. More

I was very impressed with the service I received. Everything was handled in a timely manner. The used vehicle was in spectacular condition. Everyone was very friendly and hospitable which made the pr Everything was handled in a timely manner. The used vehicle was in spectacular condition. Everyone was very friendly and hospitable which made the process that much more enjoyable. I would definitely recommend Summit Toyota and Steve Robbins to others. More

I stopped because I had questions about the car phone. Rodney answered all questions. Also Rodney had been of great help to me in July of this year when I purchased the 2013 Camry. Thank you Rodney answered all questions. Also Rodney had been of great help to me in July of this year when I purchased the 2013 Camry. Thank you More

Shannon is a top notch employee and sales person. She cares about the people she is working with and treated me like a movie star. I saw other personnel who did not have the same drive that she had. Sh cares about the people she is working with and treated me like a movie star. I saw other personnel who did not have the same drive that she had. Shannon is the employee that I would recommend to anyone who plans to attend this dealership. More

He called me up after I filled out a credit app online, and set me up with a minivan I had been looking for. Thanks.. and set me up with a minivan I had been looking for. Thanks.. More

From my first visit to my purchase of my new car, everyone at the dealership was friendly and helpful. Especially the sales representative who worked with me, Scott Defabbo. He was patient and "not everyone at the dealership was friendly and helpful. Especially the sales representative who worked with me, Scott Defabbo. He was patient and "not pushy" - answered all my questions, took me for several test drives in different vehicles. The Sales Manager, Brett Tomassetti also was very friendly and helpful to me. They worked with me to help me make the decision to buy. Alice Shepherd More

I've never had a more pleasant experience shopping for a car. Shannon really took the time to make sure I was comfortable with my new purchase and she never came off as pushy. If you're in the market for a car. Shannon really took the time to make sure I was comfortable with my new purchase and she never came off as pushy. If you're in the market for a new Toyota give her a call and she'll make it work for you. More