Summit Toyota of Akron
Akron, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,169 reviews
I recently bought a toyota minivan from this dealership and Rodney did a fantastic job helping me get the vehicle under my budget. I was quite impressed by his knowledge as well as his calm and friendly di and Rodney did a fantastic job helping me get the vehicle under my budget. I was quite impressed by his knowledge as well as his calm and friendly disposition. I have bought several cars from different dealerships over the last five years and dealt with many sales reps, and I have no reservation in rating Rodney very highly as one of the best I have met. I highly recommend Summit Toyota and Rodney for their excellent customer service. More
I would like to thank Bill Kelly and Shannon Swinehart for a great experience on buying my newly used Hyundai Elantra. They took plenty of time with me and were easy to work with. I must admit this was for a great experience on buying my newly used Hyundai Elantra. They took plenty of time with me and were easy to work with. I must admit this was the first time I've ever bought a car and my sales person explained all the features and how to use them. I would highly recommend then to anyone looking for a new or used vehicle. More
I was in a very difficult siituation. Coming out a divorce and contrary financial situation, it was very hard for me to get a vehicle. Shannon Swinehart and "Big Al" did their best to get me approved divorce and contrary financial situation, it was very hard for me to get a vehicle. Shannon Swinehart and "Big Al" did their best to get me approved and now i am riding around in a new car! Thank you soo much Toyota of Akron! More
I came down to this dealership because I was in need of getting a good car because of my credit and was tired of paying the buy here pay here kind of prices and the quality of there cars, and I am so glad getting a good car because of my credit and was tired of paying the buy here pay here kind of prices and the quality of there cars, and I am so glad that I did. Funny story I came down there in tee shirt, sweats, and work boots good fashion statement and was not looked at any different that if I wore a suit, that is good quality business hands down. And Stephan Robbins was awesome. thank you William Beightol More
Very pleased with both they were professional and quick and. They even lowered the price of the vehicle I really wanted I will be going back their in the future and. They even lowered the price of the vehicle I really wanted I will be going back their in the future More
Shannon & Bill were excellent to work with. I am thankful and enjoy the time they took to assist me. I drove away from the dealership very satisfied with my purchase. Shannon also called me to fol thankful and enjoy the time they took to assist me. I drove away from the dealership very satisfied with my purchase. Shannon also called me to follow up and make sure I was satisfied and everything was going well. I am thankful! More
With a "less that stellar" credit rating, Stephen was extremely helpful and respectful of me to get the best deal possible for a good used car. Far and away, this dealer went out of their wa Stephen was extremely helpful and respectful of me to get the best deal possible for a good used car. Far and away, this dealer went out of their way to help me through the grueling process of buying a used car without having to resort to working with the "alternative" bad credit dealers that prey upon their victims. They "held my hand" through the entire process and showed the utmost courtesy and friendliness when I was in a very "low" spot. They are a breath of fresh air and blow the stereotype out of the water of what most people believe are "snake oil" salesmen. That couldn't be further from the truth when it comes to Mr. Robbins. I also was given the courtesy to "try out" the vehicle for an entire weekend prior to deciding on the final purchase. That trust factor was most appreciated there. When I ultimately decided on the purchase, the financing process went smoothly even though it was a mountain of paperwork. After a month, I coudnt be more pleased with the performance of my vehicle. More
Dishonest and gave my family the run around . They had got a car approved and said we ready to go then sold the car from beneath us then approved another car but then said well we need a 1000.00 down whic got a car approved and said we ready to go then sold the car from beneath us then approved another car but then said well we need a 1000.00 down which we never agreed to....so that left us without a car and we wasted 5 days of our time getting the run around. Never ever buy a car from here they are so fake and liars. More
I received a pre-approval in the mail regarding the dealership's current sale. I spoke with Shannon by phone and advised that I would be happy to look, but I had to leave to work in 2 hours. Shannon gr dealership's current sale. I spoke with Shannon by phone and advised that I would be happy to look, but I had to leave to work in 2 hours. Shannon greeted me with a smile and bubbling personality. The entire staff was pleasant and eager to assist from the moment I walked through the door. I shared with Shannon that I reviewed the inventory online and had 3 vehicles in mind. Shannon pulled the information on all three cars, she collected the needed information from such as a paystub, proof of residence, photo id and Bill took over from there. My information was reviewed while I went on a test drive. By time I arrived back the financing was underway. Everything ran so smoothly and effortlessly that I was walking out with keys and on my way to work WITHIN THE TWO HOURS Shannon guaranteed me. This is my 2nd vehichle with this dealership. They have continued to exceed my expectations with my less than perfect credit! Thank you sooooo much. More
I was very impressed with the service I received. Everything was handled in a timely manner. The used vehicle was in spectacular condition. Everyone was very friendly and hospitable which made the pr Everything was handled in a timely manner. The used vehicle was in spectacular condition. Everyone was very friendly and hospitable which made the process that much more enjoyable. I would definitely recommend Summit Toyota and Steve Robbins to others. More