Summit Toyota of Akron

I would like to thank Mr Rodney Patterson for the excellent service he provided me. I had a certain suv that I was looking for and he pulled through. I told him and the whole Summit team which I had excellent service he provided me. I had a certain suv that I was looking for and he pulled through. I told him and the whole Summit team which I had contact with that they have a lifetime customer. The reason I gave Summit Toyota such high marks is that Mr. Patterson went the extra mile get a vehicle that I had in mind with the price I was willing to pay. You just can't ask for better service. Once again Thank You Mr.Patterson at Summit Toyota of Akron More

Talk about a time crunch...My husbands old "beater" truck (1993 Ford) died Friday night for the multiple and final time. It was time to pass my 2006 corolla onto my husband, and purchase anoth "beater" truck (1993 Ford) died Friday night for the multiple and final time. It was time to pass my 2006 corolla onto my husband, and purchase another reliable Toyota for myself. We had approx. a 36 hour window to work with! We headed down to Summit Toyota in Akron and worked with Scott Defabbo. Besides the time crunch we also had some monetary guidelines that we really needed to stick to... and we did not have time to be steered in the wrong direction. Scott not only accommodated our needs, but within a short 4 hour period we were on our way home with a brand new 2014 Corolla and we had an offer on our truck from a reliable colleague to be bought for scrap metal, something we never thought possible!. The experience was superior- we met the owner of Summit Toyota, all of the employees and all of the service members. Scott not only worked quickly and efficiently, but he was able to take us on multiple test drives. Although due to our circumstances we had absolutely no time to be picky, but Scott was even willing to honor my favorite color request (a beautiful white car)- by having a service member wash off all of the sale stickers (since it was the last model in that color) for over two hours. Scott only steered us in the right direction. He calmed our nerves, made sure our payments were not over our heads and even offered us refreshments to enjoy during the process. With all of this being said, Scott still made time for his other Clients that had arrived to see him that day. We now love our new vehicle and we will be sending EVERYONE to Scott Defabbo at Summit Toyota in Akron. Summit Toyota: Get ready for my mom, my sister and anyone else who needs a car....I'm sending them your way! More

I dealt with Shannon Swinehart. Shannon was very professionel. She listened to my needs, and delivered. No hasel, was one of my easiest purchases ever. professionel. She listened to my needs, and delivered. No hasel, was one of my easiest purchases ever. More

Hello, I contacted 2 other local dealers along wtih Summit Toyota on a mission to secure a new/newer vehicle within a 48 hour period. I had been dumping alot of money into my current vehicle (which I Summit Toyota on a mission to secure a new/newer vehicle within a 48 hour period. I had been dumping alot of money into my current vehicle (which I still owed a balance on) and just felt that it was time to get a dependable low mile vehicle. After talking to these 3 local dealers and spending approx. 10 mins on the phone with each of them going over my finances, situation, expectations and realistic goans to be in another vehicle within 48 hours. I felt that the most qualified, knowledgeable and very honest sales rep was Mr Rodney Patterson. He stated give him the basics on my info. and finances and within 2 hrs he called me back and said we are working on it, give me 2 more hours. Witihin 4 hrs. he said we have a few financial institutions that are willing to help you. He was diligent in his follow up and continued to keep me informed on the process. They assured me of the reliablility that stood behind the Toyota namebrand and the customer loyalty. They worked hard to get me through the process even with a low credit score. In the end the process that started with a frustrating ride to work at 8am on a Monday morning, ended with a very pleased new customer for Summit Toyota who by 8pm that evening was driving home in a new car with only 8,000 miles on it, got the best value I could on my trade in, financiing all done, signed, keys and most of all Peace of Mind. Thank you Rod and Garrett and the crew that worked throughout the entire day on Monday 11/4/2013, to make everyone of the following Mondays for a very long time to come so much better. Peace of Mind= Priceless. Your very happy new Toyota owner, Cheryl B. More

The dealership & the workers here are very friendly and welcoming to any person or persons that walk in. Very kind,and explain in detail clearly of any questions. They helped me greatly with my options and welcoming to any person or persons that walk in. Very kind,and explain in detail clearly of any questions. They helped me greatly with my options of a newer vehical and the understanding of what i wanted. Id recommend this dealer to anyone. I will Also be back for my next vehical when that time comes. More

I recently bought a toyota minivan from this dealership and Rodney did a fantastic job helping me get the vehicle under my budget. I was quite impressed by his knowledge as well as his calm and friendly di and Rodney did a fantastic job helping me get the vehicle under my budget. I was quite impressed by his knowledge as well as his calm and friendly disposition. I have bought several cars from different dealerships over the last five years and dealt with many sales reps, and I have no reservation in rating Rodney very highly as one of the best I have met. I highly recommend Summit Toyota and Rodney for their excellent customer service. More

I would like to thank Bill Kelly and Shannon Swinehart for a great experience on buying my newly used Hyundai Elantra. They took plenty of time with me and were easy to work with. I must admit this was for a great experience on buying my newly used Hyundai Elantra. They took plenty of time with me and were easy to work with. I must admit this was the first time I've ever bought a car and my sales person explained all the features and how to use them. I would highly recommend then to anyone looking for a new or used vehicle. More

I was in a very difficult siituation. Coming out a divorce and contrary financial situation, it was very hard for me to get a vehicle. Shannon Swinehart and "Big Al" did their best to get me approved divorce and contrary financial situation, it was very hard for me to get a vehicle. Shannon Swinehart and "Big Al" did their best to get me approved and now i am riding around in a new car! Thank you soo much Toyota of Akron! More

I came down to this dealership because I was in need of getting a good car because of my credit and was tired of paying the buy here pay here kind of prices and the quality of there cars, and I am so glad getting a good car because of my credit and was tired of paying the buy here pay here kind of prices and the quality of there cars, and I am so glad that I did. Funny story I came down there in tee shirt, sweats, and work boots good fashion statement and was not looked at any different that if I wore a suit, that is good quality business hands down. And Stephan Robbins was awesome. thank you William Beightol More

Very pleased with both they were professional and quick and. They even lowered the price of the vehicle I really wanted I will be going back their in the future and. They even lowered the price of the vehicle I really wanted I will be going back their in the future More