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Summit Toyota of Akron

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
1,168 Reviews
Thanks for visiting Summit Toyota of Akron (Formerly Montrose Toyota), the newest Toyota dealer in Akron, Ohio. We have a large selection of New Toyota cars, trucks, minivans, and SUVs as well as Certified Pre Owned Used vehicles for sale. Customer satisfaction is our top priority and we strive to provide the best service to everyone visiting our dealership. Whether you need auto financing, scheduled maintenance, or genuine Toyota parts we are here to help with all your automotive needs. Take a moment and browse through our inventory to find a new or pre owned vehicle that you like. Once you’ve found a vehicle call us at 330-572-4380 to arrange a test drive at a convenient time that fits your schedule. We’ll be glad to have your vehicle available to drive if we know you’re coming. Summit Toyota of Akron is located at 1501 Vernon Odom Boulevard Akron, OH 44320. We are centrally located and easy to find no matter which direction you’re driving from. Come in today and discover the benefits of driving a new Toyota. We look forward to serving you and hope to see you soon.
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1535 Vernon Odom Blvd

Akron, OH

44320

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Showing 1,168 reviews

December 19, 2024

SUMMIT TOYOTA was professional with honest pricing. David would get six stars but only goes to five. I traveled from out of state to purchase a certified used 4Runner. He provided the needed details ah More

by mnovey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Datsko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Hayes
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December 17, 2024

Came to this dealership as a loyal second time customer. Was sold an almost $20,000 vehicle with engine failure which is inoperable and still sitting in my driveway. I refuse to keep shelling out diagnostic More

by na13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
TJ DiSanto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pyle
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Summit Toyota of Akron responded

Hi Cheryl.. I will respond to both your Google and Dealer Rater reviews with the same response. They are a little different so some of this response will be about statements made in the other review. You (Mr. B) purchased the vehicle on June 4th with 70027 miles on the odometer. You contacted us for the first time regarding any issues with the vehicle on August 16th, or about, dealership phone records show the 16th but you may have contacted the salesman on his cell a day or two prior. This is important because your review says “a week later” you had issues, when you did not notify us until 72 days after purchase. The vehicle was inspected at Diehl Hyundai on August 19th with 76,584 miles on it, since they were closer to you. Under your Powertrain For Life Guarantee (PFL) you had a repair paid that was $5079.58. That repair was paid by PFL. You did not pay diag fees. or for the repair It did take them the better part of 45 days to complete the job. Your PFL paid the large repair but unfortunately does not include rental coverage. We offered you a rental at employee pricing $35/day and offered to deliver it to you. As we explained, this is for insurance reasons and because you were not on a work order at Summit we could not cover the rental. You declined. You stated I would not call you back, however I have dozens of text messages and phone calls with you, some recorded on the work phone and some on my cell. It is my understanding that you called Nikki (Service Manager) roughly 45 days after your repair was completed, stating the vehicle was not running right. She said to get it back into Diehl and you wanted us to authorize the diagnosis. We explained as with every warranty (and your repair that was just done), the customer authorizes the diag and if it’s a covered repair you do not pay the diag. In this case it could have been a covered repair or due to the previous repair, either way you would not have to pay. In closing, the guarantee paid your bill. The repair was due to an oil consumption issue which (as explained) is not apparent on a used vehicle inspection as you have to drive the vehicle for over a thousand miles during the test and that is not a reasonable practice or industry standard to do for each pre-owned vehicle inspection. You were communicated with and taken care. If there is in fact a new issue I would authorize the diag. After calling us crooks, I would assume we won’t see you for your next service interval that has to be done with us, in order to keep the PFL intact. Once that service is missed with us, the PFL that paid your service bill will be void (and was free with your purchase). Good Day.

December 14, 2024

I started off by seeing this truck online. David walked me through this truck and also did a FaceTime to show me how the truck really look like. I felt very comfortable with dealing with David More

by gmfmac
Recommend Dealer
Yes
Employees Worked With
David Datsko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey from financing
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November 23, 2024

SUMMIT TOYOTA ROCKS! !!! And so does Dave Datsko my sales person for my last 5 Toyotas. I will NEVER EVER go anywhere else!!!! Knowledgeable, professional, no pressure, More

by nancybeth00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Datsko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 14, 2024

David was a pleasure to work with throughout the buying experience. He was kind, polite, respectful, responsive and at no time did I feel like I was being pressured into a sale. Every step of the process w More

by davemcvicker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Datsko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 09, 2024

Great people to work with. Very knowledgeable and professional. Would definitely recommend to family and friends. My son-in-law bought a Prius from Summit. More

by ihelen.jett
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Datsko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 17, 2024

Great crew - open and transparent. I had many specific requirements and Jason (Jay), Jamey, and the team carved a great path forward and made it happen better than I had hoped for. I p More

by oblamm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JASON GRIEVE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Hayes
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October 14, 2024

Summit Toyota was very easy to work with during the car buying process. I appreciated that they did not pressure me into buying more than what I wanted. More

by Mec147
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Datsko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 13, 2024

Gotta say, TJ gave me an outstanding offer on my trade in that other dealerships couldn't touch. He explained all the numbers to me in a way i could easily understand, and didnt waste any of my time. Thats h More

by matthewdean762
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ DiSanto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Welty
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October 11, 2024

Dave is incredibly kind and helpful. He is always a pleasure to work with and is dedicated to making sure the people he works with are taken care of. More

by jemyers99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Datsko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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