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Summit Subaru El Cajon

El Cajon, CA

4.7
889 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 889 reviews

December 17, 2022

Sam Alsaigh helped me to arrange all repairs. I had a problem with catalytic converter. I was covered buy the warranty. He provided me with transportation several times. Very polite and knowledg More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Alsaigh
December 15, 2022

Always very professional and thorough, they explain everything and work pretty quickly. The waiting area is comfortable, free coffee and tea. More

by mro164
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sam in Service
December 07, 2022

I have been extremely pleased with my Subaru Forrester and the service I have received from Subaru of El Cajon. The Service department has been very helpful and efficient. More

by brucekellis61
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan Anderson
December 04, 2022

Service personnel was very helpful, efficient and knowledgeable. Most of all took the time to explain the service and completed service in the time estimated. Service waiting room offered amenities More

by Subaru03
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
December 01, 2022

I showed up Without a appt and was greeted very professionally and was told I’d have to wait 2 hours and was asked if he could get me a Uber,Lyft ??? I didn’t mind the wait so I sat myself on their More

by Luzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Flores, ? Don’t remember his name
November 24, 2022

Service personnel are friendly and knowledgeable; job done right; vehicle finished by promised time and wash was nice addition More

by mashelden
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember who
November 18, 2022

Very professional and efficient. I appreciated the discount coupon. Staff, as usual, friendly and customer oriented. Special kudos to Sam who processed my vehicle in for service quic More

by Hank
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Sam Alsaigh
November 13, 2022

I called at least six times this week for service. .even spoke to the Service Manager who said he would call back..well, that was two days ago! Still waiting!!! This place is pathetic!!! Worst customer More

by Cindy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
All the services techs. Who didnt bother to return my call .and I believe the Manager's name was Lee., Ray Clearwater, Kathleen Farris, Chien Huyhn, Alejandro Ramos
November 12, 2022

Staff are always courteous, professional, and patient. It is always a stress free and timely experience. More

by tam4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
November 09, 2022

I came when the service department was very busy without an appointment. Everyone was very accommodating. I only came there to get new windshield wipers before the predicted heavy rain . I added an oil chan More

by tibbar2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Belmont's
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