Summit Subaru El Cajon
El Cajon, CA
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Sam Alsaigh helped me to arrange all repairs. I had a problem with catalytic converter. I was covered buy the warranty. He provided me with transportation several times. Very polite and knowledg I had a problem with catalytic converter. I was covered buy the warranty. He provided me with transportation several times. Very polite and knowledgeable gentleman. Thanks a lot. All and all I was provided with exceptional service, will highly recommend. More
I have been extremely pleased with my Subaru Forrester and the service I have received from Subaru of El Cajon. The Service department has been very helpful and efficient. and the service I have received from Subaru of El Cajon. The Service department has been very helpful and efficient. More
Service personnel was very helpful, efficient and knowledgeable. Most of all took the time to explain the service and completed service in the time estimated. Service waiting room offered amenities knowledgeable. Most of all took the time to explain the service and completed service in the time estimated. Service waiting room offered amenities and space to complete waiting time in comfortable atmosphere. More
I showed up Without a appt and was greeted very professionally and was told I’d have to wait 2 hours and was asked if he could get me a Uber,Lyft ??? I didn’t mind the wait so I sat myself on their professionally and was told I’d have to wait 2 hours and was asked if he could get me a Uber,Lyft ??? I didn’t mind the wait so I sat myself on their couch,enjoyed listening to the wind and trolley sounds..Ironically very peaceful and waited a bit over an hour and BOOM my car was done! More
Very professional and efficient. I appreciated the discount coupon. Staff, as usual, friendly and customer oriented. Special kudos to Sam who processed my vehicle in for service quic I appreciated the discount coupon. Staff, as usual, friendly and customer oriented. Special kudos to Sam who processed my vehicle in for service quickly, kept me informed on the progress, went over the details of the service and made recommendations for future service. The customer service and quality of the service performed are the two reasons El Cajon Subaru is my only choice for vehicle maintenance. More
I called at least six times this week for service. .even spoke to the Service Manager who said he would call back..well, that was two days ago! Still waiting!!! This place is pathetic!!! Worst customer .even spoke to the Service Manager who said he would call back..well, that was two days ago! Still waiting!!! This place is pathetic!!! Worst customer service ever!!!!!!!!!!! More
I came when the service department was very busy without an appointment. Everyone was very accommodating. I only came there to get new windshield wipers before the predicted heavy rain . I added an oil chan an appointment. Everyone was very accommodating. I only came there to get new windshield wipers before the predicted heavy rain . I added an oil change. This was all finished in less time than they predicted. Everyone was so friendly and kind. More