Summit Subaru El Cajon
El Cajon, CA
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Happy customer! Extremely happy with our purchase. Royal Wilkinson is very knowledgable and took his time with us. We did go to another dealer, but returned due to be Extremely happy with our purchase. Royal Wilkinson is very knowledgable and took his time with us. We did go to another dealer, but returned due to better customer service at Subaru El Cajon. More
Best customer service My thanks to Frank, in the service department, at Subaru of El Cajon. He and his staff ALWAYS provide the BEST customer service I have ever experienc My thanks to Frank, in the service department, at Subaru of El Cajon. He and his staff ALWAYS provide the BEST customer service I have ever experienced. I HIGHLY recommmend this dealership. More
mixed feelings We were 'left hanging' for over 30 minutes by our appointed salesman Randall. While walking around the lot, we met another salesman 'Jessie' who saved We were 'left hanging' for over 30 minutes by our appointed salesman Randall. While walking around the lot, we met another salesman 'Jessie' who saved our day. He was new but friendly, knowledgeable and not pushy at all. Our test drive of a '15 Forester resulted in an immediate love of the vehicle. It was perfect for us and what we were looking for. Our application process was understandably lengthy due to our lack of established credit...yet their finance department was able to get us financed when no one else would. However a word to the wise, make sure you deal with "Ronnie" in the finance department and NOT "Lisa". She definitely needs work on her people skills. All-in-all we are very happy campers with our new 2015 Forester. We have no reviews of the service department as we have yet to meet them. But when you drive off in your new Subaru, make sure you get the full tank of gas that you were promised on the window sticker, we didn't. It just happens that that lengthy day was ending in a windy rain storm so we told our salesman Jessie not to worry about the 1/4 tank of gas. It was not his fault. We were just happy to be driving off in an awesome new Subaru. All in all?...YES Deb and I would recommend Subaru El Cajon to anyone in the market for a new car. Overall we would give our personal experience a 4 1/2 star rating. More
One, Two, Three, Four, Five... Stars Looking at the Subaru logo one can only wonder; Where do the stars come from? I am not sure where they come from but I know where they are going, UP. Looking at the Subaru logo one can only wonder; Where do the stars come from? I am not sure where they come from but I know where they are going, UP. It is a pleasure to thank Royal Wilkinson and the El Cajon Subaru staff for facilitating our purchase of Subaru Outback. Royal was to the point and waste no time with run arounds but provide us with detail information to all our questions. We are very satisfied with our purchase. My wife, four year old daughter, 15 month daughter and dog will be driving in a five star car from now on. Call Royal Wilkinson to get yours. Royal Wilkinson Consumer Reports Auto Buying Representative Subaru Mazda El Cajon 900 Arnele Ave, El Cajon, CA 92020 619-590-3725 Direct More
Excellent service Royal Wilkinson was an excellent salesperson and Robert Hans II handled our financing issues with equal skill. We has a fine experience at Subaru El Royal Wilkinson was an excellent salesperson and Robert Hans II handled our financing issues with equal skill. We has a fine experience at Subaru El Cajon. Michael Parrish & Peggy Strand More
First new car I bought a car from Subaru of El Cajon and it was really pleasant and painless. Of all the dealerships I shopped this was the only one who didn't cons I bought a car from Subaru of El Cajon and it was really pleasant and painless. Of all the dealerships I shopped this was the only one who didn't constantly hound me to buy a vehicle for weeks on end. I worked with Randall one of the salesman and he was extremely helpful. I told him the exact car I wanted and instead of trying to get me to buy one of the cars already on the lot, he took the time to find one in the system after a week or so, the car came in and he picked me up from my home to finalize the deal. The whole staff was very professional and efficient. I am very happy with my purchase and would recommend both Subaru and this dealership to anyone in the market for a vehicle. More
Definitely the BEST Subaru Dealership in all of San Diego There is a lot about this dealership that has already been said. But I can't thank the guys over at Subaru El Cajon enough for this whole process. The There is a lot about this dealership that has already been said. But I can't thank the guys over at Subaru El Cajon enough for this whole process. They were able to offer me a deal that was going to be significantly cheaper in monthly payments than I thought was possible. I have been to other dealerships but really my sales person Royal Wilkinson treated me like a human and not just another sale. He remembered the small things like my friend who dropped me off as much as the big things like this is my first new car ever. The whole staff there are friendly humanistic people. And this is a dealership/experience I will truly treasure. More
Quality Car and Service. Great Dealership James Davis helped us out and did an amazing job. kindness, fairness, and overall great service. Will definitely return for future pu Great Dealership James Davis helped us out and did an amazing job. kindness, fairness, and overall great service. Will definitely return for future purchases. A+ More
I love Subaru El Cajon! I will NEVER buy a car anywhere else ever again. My husband got in a car accident and our car was totaled. We needed a new car fast. We spent every I will NEVER buy a car anywhere else ever again. My husband got in a car accident and our car was totaled. We needed a new car fast. We spent every available moment researching safety ratings, consumer reports, reading reviews, going to a dozen dealerships, and taking a dozen test drives. We chose the Subaru Outback and decided to go the internet sales route due to the extra discounts that are usually offered, plus the convenience of being able to email all of your questions and save time at the dealership. Enter Royal Wilkinson, AKA my favorite person ever. I corresponded with 4 different Subaru dealerships to try to get the best quote. Royal and Subaru El Cajon not only offered me the best deal, plus offered to match any written quote I had, but they also provided the best customer service I've ever received. With Royal, it's like you're buying a car from a trusted friend. He's patient, knowledgeable, spends as much time with you as you need, and never steers you wrong. He was out the day I went in to finalize the purchase, but he set me up with another sales person in advance, so my purchase was fast and flawless. I ended up buying my car for less than the Fair Market Value listed on Edmunds and the new purchase value on KBB. There really is no reason to go anywhere else. More
Buying a car made easy! I went on-line and checked discount prices on my new Forester from all of the Subaru dealers in the County. El Cajon Subaru had the best price by seve I went on-line and checked discount prices on my new Forester from all of the Subaru dealers in the County. El Cajon Subaru had the best price by several hundred dollars. Royal Wilkinson, the internet manager, at the dealership was helpful, police and professional and made buying this car painless. The car that I wanted was delivered to the dealership way ahead of schedule and I couldn't be more pleased with the entire process. I look forward to returning my new car to the dealership for service as Subaru provided me with 2 years of free service after purchase. If you are looking for a Subaru I highly recommend both Royal Wilkinson and El Cajon Subaru. More