Summit Subaru El Cajon

Royal's The Best! After numerous email exchanges with many dealerships, I ordered a 2017 Outback from Royal Wilkinson at Subaru El Cajon. Royal’s timely and detailed After numerous email exchanges with many dealerships, I ordered a 2017 Outback from Royal Wilkinson at Subaru El Cajon. Royal’s timely and detailed responses were always on point and straightforward. Drawing on his obviously comprehensive product knowledge, Royal additionally shared his expert perspective on items I hadn’t considered – a tremendous help in making my accessory decisions. Once received from the factory, Royal explained all the features of my new Outback from “soup to nuts” – first in his office and then during a detailed “walk thru” and extended demonstration drive. I’ve never enjoyed such professionalism before in my purchase of countless cars over more than 50 years. In sum, Royal “stands head and shoulders” above all the other sales representatives I’ve encountered. He has my wholehearted endorsement – you can’t go wrong by buying from Royal. More

The best I went to El Cajon Subaru because my twin sister said they were the BEST. I totally agree. Royal Wilkinson was extremely helpful and patient with m I went to El Cajon Subaru because my twin sister said they were the BEST. I totally agree. Royal Wilkinson was extremely helpful and patient with me...a 67 year old lady... who was overwhelmed with all the new technology. I would, no I will, recommend him to all mr friends. Thanks Royal... More

Royal was fantastic to work with! I am not a fan of car shopping AT ALL! That being said, when we arrived at Subaru of El Cajon, we were greeted and paired up with a salesman who showe I am not a fan of car shopping AT ALL! That being said, when we arrived at Subaru of El Cajon, we were greeted and paired up with a salesman who showed us the car I was interested in and took us for a test drive. Upon returning we were introduced to Royal Wilkinson (Internet Sales Manager). Royal was very pleasant to work with and not at all high pressure sales. He was extremely knowledgeable about the vehicle and all the options included and available. When it was time to go over all the car functions with me Royal was sensitive to my time constrains (I had to puck Grandma up from the airport) and rattled quickly but thoroughly through the functions with me like a well oiled machine (pun intended). I would highly recommend that if you are thinking about a Subaru you go see Royal at Subaru El Cajon. He is knowledgeable, friendly and most importantly LISTENS to what you want in your vehicle and works with you to make sure it is a pleasant buying experience! More

Great car purchase experience Royal Wilkinson, Internet Sales Manager, did a great job guiding us through the car buying process. He kept in touch with us in a timely manner regar Royal Wilkinson, Internet Sales Manager, did a great job guiding us through the car buying process. He kept in touch with us in a timely manner regarding all relevant issues. More

Great experience Royal and Justin were great; they moved the vehicle purchase along quick and smooth, with great customer service. I will definitely visit this dealers Royal and Justin were great; they moved the vehicle purchase along quick and smooth, with great customer service. I will definitely visit this dealership first when I am in the market for another vehicle. More

Jay was very friendly and helpful! I went to Subaru Mazda El Cajon on New Year's Day and thankfully they were open! (Unlike nearby Mazda dealers) I was approached by jay and after going I went to Subaru Mazda El Cajon on New Year's Day and thankfully they were open! (Unlike nearby Mazda dealers) I was approached by jay and after going over the cars I saw on the lot I knew what I really wanted wasn't in stock at their location. Jay reassured me that we would be able to find the car I wanted (exterior and interior color) at a nearby Mazda dealer and we could have it shipped to the el cajon location. The next day I was able to pick up my new car! Buying a new car is a very stressful yet exciting experience as I'm sure everyone can relate with. With that being said, jay was a pleasure to work with! More

Earl New STI I was shopping online for cars and decided to give Subaru of El Cajon a try I contacted Mr. royal Wilkinson sales manager After a few phone conver I was shopping online for cars and decided to give Subaru of El Cajon a try I contacted Mr. royal Wilkinson sales manager After a few phone conversations I decided to make a trip to the dealership and testdrive a new STI and talk to Mr. Wilkerson about options on how to get one since I could not find one with the equipment And, on the lot I decided to special order one which Mr. Wilkerson took his time and walk me through the steps in getting the options I wanted and color Mr Wilkerson was spot on with the time from the factory to the dealership which was 8 to 12 weeks ,I was surprise when I received a phone call from Mr. Wilkerson a few days after New Year's that the vehicle had just arrived at the dealership mr. Wilkerson took his time explaining about the warranties and operation of the vehicle and also showing us all of the features of the vehicle which I am still learning to use it was a pleasure dealing with Royal Wilkeson and if I'm in the market in the future for Subaru again I will be contacting him . More

Delighted Going to a Car Dealership can be compared to going to the Dentist for a root canal.!!! This was not our experience when we 1st met Royal Wilkerson o Going to a Car Dealership can be compared to going to the Dentist for a root canal.!!! This was not our experience when we 1st met Royal Wilkerson on line. He patiently answered All my questions. When we met in person we were so please to get the information we needed to make a decision. He explained every detail of the vehicle down to the internal tire air pressure gauge. Actually I think we now have a computer with wheels. When we left after picking up our car we felt that had made a New Friend. IF you are in the market for a vehicle give Royal an opportunity to meet you. Donna and Bear More

Wonderful experience Royal Wilkinson was the Subaru sales manager in El Cajon that assisted me in my car buying experience. He was professional, made himself available and Royal Wilkinson was the Subaru sales manager in El Cajon that assisted me in my car buying experience. He was professional, made himself available and dedicated himself to getting me the car I really wanted and at a reasonable price. He also made himself available on his day off so that I would get my car as soon as possible when it arrived at the lot. I can't say enough about Royal except that I really appreciate him for his help and for his extra efforts. More

Great experience I was dreading going to the dealership to purchase a new car, as every car buying experience I have had in the past was such a pain. Royal Wilkinson m I was dreading going to the dealership to purchase a new car, as every car buying experience I have had in the past was such a pain. Royal Wilkinson made the experience absolutely painless! I never felt pressured into buying a vehicle and Royal answered all of my questions and provided me with a great deal of information. Thanks again! I'm loving my car! More