Summit Subaru El Cajon

Got the price I wanted The general sales people were great. The other staff were exceptionally friendly. However the sales manager used tired sales lines to try and sell The general sales people were great. The other staff were exceptionally friendly. However the sales manager used tired sales lines to try and sell me the extended warranty, alarm system and about 5 other unnecessary items. He was not happy that I did not purchase any of the options especially after I got the price I wanted on the car. The finance manager named Arthur was somewhat friendly, but turned downright cold and abrupt when he was not able to sell me the extended warranty....the 2nd attempt by the Subaru dealer in El Cajon. I had no problem saying no to a bad option and being a sales person myself actually relished it. More

Sales person good but too much time dpent Generally good. Negative side But wait too much time 4 hors without proper explanation. Most disappointed thing was that not prepared cirten type Generally good. Negative side But wait too much time 4 hors without proper explanation. Most disappointed thing was that not prepared cirten type of model. Even confirming an email before visits. More

Friendly I had a great experience at El Cajon Subaru purchasing my new Crosstrek. A friendly staff, easy no haggle price and an explanation of systems. Love I had a great experience at El Cajon Subaru purchasing my new Crosstrek. A friendly staff, easy no haggle price and an explanation of systems. Love my Subaru! More

Great Your staff was very helpful. Everyone was very pleasant to be around. They help me with every question I had and was very respectful to me Your staff was very helpful. Everyone was very pleasant to be around. They help me with every question I had and was very respectful to me More

'13 Mustang only negative on purchasing a '13 Ford Mustang was the fog light isn't working and I had just about enough gas to get out of the parking lot! other only negative on purchasing a '13 Ford Mustang was the fog light isn't working and I had just about enough gas to get out of the parking lot! otherwise, professional sales and service. Travis in service was excellent, and I didn't catch the non-working headlight! I had a deal w/CarMax to transfer '13 Mustang - $15,500 w/45miles, and the car didn't pass smog for days without communication from sales. In the meantime, I saw your '13 Mustang - $15k w/41m and it was the Pony Package - Awesome! Thanks! More

Talk about my new car He was so helpful about all the questions about my new car and he also show me all the stuff about in ant of my car thank you He was so helpful about all the questions about my new car and he also show me all the stuff about in ant of my car thank you More

Very helpful and courteous service staff I went to Subaru El Cajon for my first oil change service, and my service representative was very attentive and helpful. He checked on me a few times, I went to Subaru El Cajon for my first oil change service, and my service representative was very attentive and helpful. He checked on me a few times, even asking if I need water. Even though they were busy, their customer service was tops. The waiting lounge and bathroom were also clean. The TV sound a little bit on the loud side, but it was a cooking class so I was still able to concentrate on my reading. Overall, it was a great experience. More

Battery change Another great experience at your service center. I went in without an appointment after needing my battery jumped. I was greeted immediately at my veh Another great experience at your service center. I went in without an appointment after needing my battery jumped. I was greeted immediately at my vehicle and checked in by friendly service rep and had my diagnostics done within an hour. Every service member was friendly and professional. My only complaints is in the vehicle itself... that I needed a new battery after inly 47, 000 miles. I bought a suburu because it's great reputation of reliability so this was a bit disappointing. The dealership and people were excellent! More

Good day to get my work done. YA DID GOOD - Your Service rep was a nifty gal. O.K. I forgot her name, i.e. Jessica I believe, Thanks again Jessica. Peter K YA DID GOOD - Your Service rep was a nifty gal. O.K. I forgot her name, i.e. Jessica I believe, Thanks again Jessica. Peter K More

Top notch professional service Warm, friendly yet professional atmosphere. I am very happy with my 2017 Subaru Forester purchase. Nick was our salesperson and was great to work wi Warm, friendly yet professional atmosphere. I am very happy with my 2017 Subaru Forester purchase. Nick was our salesperson and was great to work with. Knowledgeable about the Subaru brand, but not pushy in any way. Very patient and even offered to order pizza for us for dinner! My husband and I enjoyed our time at the dealership that day, largely due to how personable Nick is and pleasant to work with. Royal was also great at explaining and demonstrating the features of our Forester and setting up my phone with BT for the first time. Thank you to everyone at Subaru El Cajon for everything you did to make us feel welcome and appreciated. We will definitely recommend your dealership to our family and friends and look forward to excellent service on our car in the future. More