
Summit Subaru El Cajon
El Cajon, CA
Filter Reviews by Keyword
By Type
Showing 905 reviews
The most painless dealership experience EVER! Cozy atmosphere, friendly and professional staff. They will work with what you have. I never thought a car purchase would be this good. Huge props to Cozy atmosphere, friendly and professional staff. They will work with what you have. I never thought a car purchase would be this good. Huge props to Ryan. He'll help you out Big Time. I wanted to rate this 5-stars, but we went to the dealer at night time, I took home a black WRX. The day after, we noticed a deep scratch on the front fender and upon reviewing the pictures we had at the dealer, the scratch was already there even before I drove-off with it. :( I'm already scheduled to go back to El Cajon for some body work on the scratch, but I felt they were a little bit unapologetic about it. We'll see what happens when I get there though. More
HAPPY HAPPY HAPPY I am very impressed from the service I received right from the very beginning to the end of my purchase. I immediately received a welcoming email from I am very impressed from the service I received right from the very beginning to the end of my purchase. I immediately received a welcoming email from their manager Deanna, who also called and set up my first appointment within the hour. She also confirmed with me the day of the appointment and when they checked their stock and found that the specific model and color I wanted wasn't yet in their stock she called before my appointment to keep me in the loop and forewarned so there were no surprises. When I arrived they had a car ready for a test drive, and I was paired with Blaine who was knowledgeable and kind. They jumped through all the hoops to get me the car I wanted EXACTLY how I wanted it. I wouldn't go anywhere else. More
Fantastic First-time Car Buying Experience I recently bought my first new car from Subaru El Cajon, and my overall experience was a great one thanks to the exceptional service from the staff wh I recently bought my first new car from Subaru El Cajon, and my overall experience was a great one thanks to the exceptional service from the staff who helped me with the purchase of my new Subaru Impreza. Danny and Cody were hospitable and extremely helpful in helping my father and I go through all the motions of picking out the perfect car model, options, and financing until we worked out a great and fair deal. I drove off the lot in my new car a very happy customer thanks to the excellent service they provide at Subaru of El Cajon. More
So nice & helpful I don't think we've ever had such a smooth car buying experience. Royal Wilkerson really helped me understand all the bells and whistles on my new Out I don't think we've ever had such a smooth car buying experience. Royal Wilkerson really helped me understand all the bells and whistles on my new Outback- pretty cool! Everyone at the dealership was so nice and helpful. We also really appreciated Gus, Danny, & Vicky's help. More
Happy Subaru owner We just bought a new Forester at El Cajon Subaru and had a great experience. Rick was super friendly and helpful. Then Royal Wilkenson gave us a perso We just bought a new Forester at El Cajon Subaru and had a great experience. Rick was super friendly and helpful. Then Royal Wilkenson gave us a personal tutorial on everything and anything our new car can do which was super helpful and fun to learn. Thanks guys for all the special attention! We love our new car. More
Happy Subaru buyer All sales personnel at Subaru El Cajon were personable, knowledgeable, professional and attentive. The professional staff I dealt with were Manny in s All sales personnel at Subaru El Cajon were personable, knowledgeable, professional and attentive. The professional staff I dealt with were Manny in sales, Mike in finance, and Royal (who familiarized me on my new vehicle). All were professional and I recommend Subaru El Cajon to any potential customer. More
New car Was treated with the utmost professionalism from start to finish. Kept things fun and as quick as possible. Will return in the future! You need new Was treated with the utmost professionalism from start to finish. Kept things fun and as quick as possible. Will return in the future! You need new printers in the financial offices. More
Friendly People Sell Cars Too Sure, I was buying a new car, so they have reason to be nice to me, but it doesn't change the fact that they WERE nice. Different people from the dea Sure, I was buying a new car, so they have reason to be nice to me, but it doesn't change the fact that they WERE nice. Different people from the dealership came by to thank me for buying a car from them and wish me well with my new car. Buying a new car is a long process these days and they certainly understood that because my wife and I were offered refreshments several times. When my wife needed to go home to take our son to an evening gymnastics session, my salesman drove her there himself while I continued working on paperwork. Thanks Jack! More
Good experience Very personable, professional, and helpful staff. From the time I arrived until I drove away I was well taken care of. John was very patient with me Very personable, professional, and helpful staff. From the time I arrived until I drove away I was well taken care of. John was very patient with me and took care to answer all my questions and make me feel comfortable. More
Pilarrn Tony greeted me, patient with all my questions, I never felt rushed. Test driving to compare was a pleasant experience. Leasing the Forrester was deci Tony greeted me, patient with all my questions, I never felt rushed. Test driving to compare was a pleasant experience. Leasing the Forrester was decided on with his advice after learning my driving history. Jeff with financing explained all the details clearly. Finally Royal spent his time with me to explain all the features, bells and whistles, unrushed. He wanted to make sure I had a good understanding of information and offered his services at any time. All in all the experience at Subaru of El Cajon was great! More