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Summit Subaru El Cajon

El Cajon, CA

4.7
894 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 894 reviews

August 06, 2021

Exceptional service and customer satisfaction. Always clean waiting area with water and coffee available. Clean restrooms and TV and wifi. Great experience and will come back for service and purchase More

by Fatarantino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Aug 06, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that our team provided excellent customer service and you found our Dealership clean with many amenities. We want our customers to feel comfortable while their vehicle is being serviced. We greatly appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

August 05, 2021

Very helpful during my process of pre ordering and keeping communication with me the whole time and during. Also they were very friendly on my time there. More

by Jose.illas45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gonzalez, Kenny Johnson, Juan Ley
Aug 06, 2021 -

Summit Subaru El Cajon responded

Thank you for this review and your kind words! We're glad to hear that our team was communicative while your vehicle was being serviced with us. We will be sure to let our team know of your words! We greatly appreciate your business. Paul Fillmore General Manager Subaru of El Cajon

July 31, 2021

Service Advisor Angel did an amazing job representing the dept; service check in desk staff members were also very helpful. Updates to car went timely. Appreciated exterior being washed. More

by AbramsLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Angel Flores
Aug 01, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're so glad to hear that Angel did an amazing job representing the service department, we will be sure to let him and the entire team know of your kind words. We appreciate you being a loyal customer and we hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

July 31, 2021

This is our fourth Subaru that we have gotten from Rone at Subaru El Cajon. He always works with us and makes sure the experience is easy and quick, especially since the kids are always with us. Always a 5 More

by crystalbethel84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rone Isho, Danny Gonzalez, Rick Gonzales
Aug 01, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We appreciate you being such a loyal customer to not only us, but to Rone as well. We're glad to head that every experience you have with us is always quick and easy. We are looking forward to servicing you for years to come. Paul Fillmore General Manager Subaru of El Cajon

July 30, 2021

Showed up before my appointment and they took my car in right away. Gave me a loaner so I could go do my errands while my car was being serviced. Excellent customer service. More

by ZIHAD2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rone Isho, Angel Flores, Alejandro Ramos
Aug 01, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that you had a great experience at Subaru of El Cajon and that our team was able to take such good care of you by giving you a loaner car while your vehicle was being serviced. We appreciate your business and hope to see you again. Paul Fillmore General Manager Subaru of El Cajon

July 29, 2021

Made an appointment, they text me as a reminder, which was great . Took my car in , staff was very friendly and reviewed what service was being done . They gave me a loaner car which I enjoyed driving. Th More

by Breelukacs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Jul 30, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad that we were able to communicate with you effectively and that our team members were friendly and your car was completed in a timely manner! We appreciate you being a loyal customer and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

July 29, 2021

I have been a customer at this dealership for the past seven years. Excellent service. The service representatives and service manager are professional, polite, and easy to deal with. I also highly recomm More

by Happy San Diego Subaru Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cicso Quijas, Kathleen Farris, Angel Flores
Jul 29, 2021 -

Summit Subaru El Cajon responded

Thank you for this review and we LOVE your name! We are so glad to hear that you've been such a loyal customer for the past 7 years. Thank you for letting us service your Subaru. We will be sure to let our entire team know of your kind words. We greatly appreciate your business and are looking forward to servicing you for years to come. Paul Fillmore General Manager Subaru of El Cajon

July 28, 2021

Second time I’ve been to this dealership for a recall repair they are awesome always organized they give me a loaner car and they are usually done with the repair earlier than I expect More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desk people were helpful too , Angel Flores
Jul 28, 2021 -

Summit Subaru El Cajon responded

Thank you for this review, Steph! Repairing any recall as quickly as possible is so important so we're glad that we were able to repair the vehicle and get it returned to you earlier than expected. We appreciate your business. Paul Fillmore General Manager Subaru of El Cajon

July 21, 2021

I wasn't planning on buying a new car but we got a really good deal on our trade-in and are very happy with our new car!! More

by JULIANGIRL88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gonzalez, Juan Ley, Todd Harper
Jul 21, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that you got a great deal on your trade in. Sometimes life surprises us! We're happy to hear that you're very happy with your new vehicle. Enjoy the new ride! Paul Fillmore General Manager Subaru of El Cajon

July 15, 2021

The customer service was great they are all friendly and very helpful . They make sure that you are satisfied and very happy with your car . More

by daniellayoung767
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rone Isho, John Garcia, Jason Connors
Jul 15, 2021 -

Summit Subaru El Cajon responded

Thank you for this review! We're glad to hear that you found our customer service friendly and that our team made sure you were completely satisfied with your vehicle. We appreciate your business. Paul Fillmore General Manager Subaru of El Cajon

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