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Summit Subaru El Cajon

El Cajon, CA

4.7
905 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 905 reviews

December 16, 2021

Romio took very good car of me during the purchase process. Very attentive and very thourogh and goal was to get me the deal I needed to make the purchase. More

by Federico Parra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romio, Rone Isho, John Garcia
Dec 27, 2021 -

Summit Subaru El Cajon responded

Thanks! It is great to hear everything was done quickly and to your satisfaction! We're glad to hear that Romio took very good care of you throughout the purchasing process! We want all our clients to have a comfortable and stress-free experience with us. We hope you enjoy your new ride! Paul Fillmore General Manager Subaru of El Cajon

December 14, 2021

Good sales but customer service at the service center can improve. There is only 2 really good representatives. Others ignore and don't great at all More

by REBECCA.K.ALFARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cicso Quijas, Ray Clearwater, Ricardo Orozco, Angel Flores, Alejandro Ramos
Dec 23, 2021 -

Summit Subaru El Cajon responded

Rebecca, As the new Fixed Operations Director here at Subaru of El Cajon I am pleased to receive your feedback. We will be sure to share your gratitude with Ray and Alejandro. Apparently we have an opportunity for improvement with others and this will be a constructive coaching opportunity. Our clients should be greeted with a smile, a helpful demeanor and thorough communication, as I believe that communication is the key to any successful relationship. We appreciate your business and your feedback. Tim Anderson Fixed Operations Director Subaru of El Cajon

December 14, 2021

Friendly and fast! Talked it all out on the phone pulled up and left with the exact car I wanted. More

by flpvazquez1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romio Gorgis, Mike Rahmani
Dec 15, 2021 -

Summit Subaru El Cajon responded

It is great to hear everything was done quickly and to your satisfaction! We want all our clients to have a comfortable and stress-free experience with us. We appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

December 13, 2021

Every interaction I have had with this dealership has been exceptional. From the initial appointment and test drive, through the negotiation and contract process. We just had our second oil change on o More

by jtufo0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ley, Jose Parada
Dec 14, 2021 -

Summit Subaru El Cajon responded

Thank you! We're glad to hear that every time you visit our Dealership, you have received great customer service from start to finish. We're glad to hear that you found your next vehicle to purchase here and that you just brought it in for its second oil change and our Service Department treated you well. We appreciate all of your business and we are looking forward to seeing you again soon! Paul Fillmore General Manager Subaru of El Cajon

December 13, 2021

Always great service. Consistent with the work, customer service, and timeliness of completion, thank you. More

by jsgsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Dec 14, 2021 -

Summit Subaru El Cajon responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru of El Cajon We appreciate your positive review about your recent experience with us! Paul Fillmore General Manager Subaru of El Cajon

December 13, 2021

Everyone was professional and very helpful. Fixed a major issue under warranty and gave me a loaner vehicle. I have been happy with my service since first leasing to buying my Subaru More

by debbieburgeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Dec 14, 2021 -

Summit Subaru El Cajon responded

Thank you! We're glad to hear that our team was professional and helpful and that we were able to fix a major issue on your vehicle with your warranty! We hope you enjoy your Subaru and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

December 13, 2021

Excellent experience buying my first car from here, Romio was a big help in finding the exact model I wanted (silver WRX 2021) despite pandemic shortages. Since my purchase, I've gone to this dealership twic More

by donovanruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romio
Dec 15, 2021 -

Summit Subaru El Cajon responded

Thanks! We're so glad to hear that you had a great experience buying your first vehicle from us with Romio. We're glad to hear that he was such a great help and that since you've purchased your vehicle, you've been back twice for maintenance work. We're glad to hear that you will make the drive to us for any future needs.Welcome to the Subaru Family and we are looking to servicing you for years to come! Paul Fillmore General Manager Subaru of El Cajon

December 12, 2021

Subaru El Cajon always takes care of me. Staff is friendly, the service is quick, and the facilities are nice. Though it’s a little farther, I like going to Subaru Cajon. More

by mrsalmeria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Dec 13, 2021 -

Summit Subaru El Cajon responded

Thanks! We're so glad to hear that you've been such a loyal customer of ours and that our stand is friendly and goes above and beyond each time you visit us. Our new space is recently remodeled so we're glad that you enjoy our amenities as well. We are looking forward to servicing you for many years to come. Paul Fillmore General Manager Subaru of El Cajon

December 10, 2021

process took a little longer than expected, but a very pleasant experience. I felt no pressure, and team was very accommodating. More

by sisonmp82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romio Gorgis, Mike Rahmani
Dec 13, 2021 -

Summit Subaru El Cajon responded

Thank you. We do apologize for the process taking a little longer than expected but we're glad to see you had a great experience otherwise and you felt comfortable with your decision! We hope you enjoy your new ride! Paul Fillmore General Manager Subaru of El Cajon

December 09, 2021

Great service in a timely manner. Able to answer all my questions by the end of service and vehicle pick up. More

by ANDMO84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Dec 10, 2021 -

Summit Subaru El Cajon responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at South County Buick GMC! We're also glad that we were able to answer all of your questions at the end of service. We hope to see you again soon! Paul Fillmore General Manager Subaru of El Cajon

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