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Summit Subaru El Cajon

El Cajon, CA

4.7
893 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 893 reviews

February 07, 2022

My service was very good. Always professional and it never takes as long as they estimate it will. More

by tuttlebg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Feb 08, 2022 -

Summit Subaru El Cajon responded

Thank you! We're glad to hear that service is always good and that our team is professional and quick to repair your vehicle when you visit us. We hope to see you again soon. Tim Anderson Fixed Operations Director Subaru of El Cajon

February 04, 2022

The person who greeted me and took care of my oil change was wonderful! He even fixed my key fob! More

by pkellio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Feb 04, 2022 -

Summit Subaru El Cajon responded

Thank you! We're so glad to hear that your service advisor was able to fix your key fob! Our staff really goes above and beyond for their customers. We appreciator your business and hope to see you back! Tim Anderson Fixed Operations Director Subaru of El Cajon

January 29, 2022

Angel really helped me out today, I was about to get ripped off by one of the other associates this morning when Angel came in and saved the day. We were almost over charged 50+ dollars what they had qu More

by Bebbitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Angel Flores
Mar 14, 2022 -

Summit Subaru El Cajon responded

Thank you for your positive review of your experience here at Subaru of El Cajon with Angel. He is a true client advocate. We are pleased to know that you received the best deal with us. Please also understand that our service technicians are factory certified, which includes a process of quarterly training and tests to insure we provide the best service technicians possible. Please continue to trust our team for your future needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

January 26, 2022

Can I get a free 2 years warranty just kidding everything’s is great thank you for the service More

by LumpYeah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 26, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave us this review! We're glad to see you had a great experience with us and we hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

January 26, 2022

Easy to set up an appointment online, and when I arrived, a service writer had everything ready for the service I requested. The waiting room was neat and clean and stocked with yummy snacks. Best of all, th More

by Chloe’s Nonna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember who helped me.
Mar 14, 2022 -

Summit Subaru El Cajon responded

Chloe, Thank you for your personal and positive review of your experience here with us at Subaru of El Cajon. Your recognition of how tidy and clean our waiting room was, and the stocked snacks, is appreciated. We have recently updated our service waiting room and your input that we got this right is confirming of our efforts, thank you. We appreciate your business and love clients like you. Tim Anderson Fixed Operations Director Subaru of El Cajon

January 21, 2022

Ease of gaining an appointment, good service, friendly and do explain work done. Customer service A+ More

by donkurp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Jan 21, 2022 -

Summit Subaru El Cajon responded

Thanks! We're glad to hear that getting an appointment was easy and that our staff provided such great and friendly customer service. We greatly appreciate your business and look forward to seeing you again in the future! Paul Fillmore General Manager Subaru of El Cajon

January 21, 2022

I have never felt so comfortable buying a car. The sales staff were kind, knowledgeable, and not at all pushy. The entire process was positive, from start to finish. More

by alawton3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ley, Rick Gonzales
Jan 24, 2022 -

Summit Subaru El Cajon responded

Thank you for this review! We're really glad to hear that you felt comfortable during your car buying experience and that our staff was kind and didn't push anything on you. We will be sure to let them know of your kind words. We appreciate your business and hope you enjoy your new ride! Paul Fillmore General Manager Subaru of El Cajon

January 16, 2022

Accurate and reliable service! This dealership exceeds my expectations with stellar and friendly service…every time. I chose to wait for my car to be serviced this last visit. The waiting area is comfortable More

by El dvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Orozco, Angel Flores
Jan 17, 2022 -

Summit Subaru El Cajon responded

Thanks! We're glad to see you received great service from our team and that we continue to exceed your expectations every time you visit! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We appreciate you being such a loyal customer and are looking forward to seeing you at your next visit. Paul Fillmore General Manager Subaru of El Cajon

January 06, 2022

I was pleased with the text updates as work was progressing. Sam was on top of making sure all paperwork was in order and work was done properly. More

by llrshon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 07, 2022 -

Summit Subaru El Cajon responded

Thanks! Communication is key and we're glad to hear that Sam was onto of making sure all your paperwork was in order and completed properly. We appreciate your business! Paul Fillmore General Manager Subaru of El Cajon

January 06, 2022

Very convenient location with plenty of parking. Courteous service and quick turnaround. Great at keeping us informed More

by CherylK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 07, 2022 -

Summit Subaru El Cajon responded

Thanks! We're glad that you found our dealership to have convent parking and that our team was courteous! We appreciate your business. Paul Fillmore General Manager Subaru of El Cajon

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