Summit Subaru El Cajon

Summit Subaru El Cajon responded

Mike, Thank you for the positive 5-STAR review of your experience with both our sales AND service departments. We all work together to provide exceptional service to our clients and it is appreciated when we hear such positive feedback. We hope we have your loyalty for years to come. Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

At Subaru of El Cajon we strive to deliver a quick, easy and seamless service experience, and it is great to learn that this is the level of service you received. You can count on us to be upfront and totally transparent. And, if you ever experience anything different, please let me know personally. Thank you for your loyalty and thank you for your business. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Your positive review and your recognition of our efforts is greatly appreciated. Here at Subaru of El Cajon, it is our mission to go above and beyond to deliver an exceptional experience. I am personally please to have helped make a difference. We appreciate your loyalty and your business. Ricardo Orozco Service Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Jack, Thank you for letting us and other know that we were helpful and accommodating during your service visit. Our recommendations for future visits are meant to inform you of items that may soon be of concern. It is our job to help our clients keep aware of issues that may effect the efficiency and safety of their vehicles. We appreciate that you appreciate this service. Thank you, Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Brenda, Thank you for your positive feedback on how easy it was to make an appointment online. We have worked hard to refine this process. Ray and Angel are two of our best Service Advisors, and we are glad to know that they worked together to deliver your vehicle ahead of schedule. We appreciate great clients like you, thank you for your business. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Thank your for your positive review and for recognizing Angel for taking car of you and answering all of your questions. At Subaru of El Cajon, the mot important part of any customer interaction is communication, and we are glad that we delivered. Thank you for choosing our dealership for your vehicle's service needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Blair, Thank you for all the positive review and informing us that we were able to get the work done quickly. Nobody likes to wait, so our service advisors and technicians work and-in-hand to make sure work is completed in a timely manner. We appreciate the personal time that you have taken to leave such positive feedback. Thank you, Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Thank you for posting your positive review of your service experience here at Subaru of El Cajon with Ray. The personal touch and your complete satisfaction is what we strive to achieve. And in doing so, we are glad to hear hat Ray was able to help reset your clock. If you ever have any questions about your vehicle, please make an appointment at our 'LOVE SHCACK" where we teach our clients about their vehicles so that they can grow to appreciate all the technology that our Subaru vehicles have to offer. Randall Blaum Love Shack Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Simon, Thank you for your positive feedback that you found our staff to be friendly and provided a fast, seamless and pain-free purchase experience. Our goal is customers for life, and we hope we've earned one in you. Looking forward to a continued relationship in the years to come. Rone Isho General Sales Manager Subaru of El Cajon

Summit Subaru El Cajon responded

We appreciate your feedback on your buying experience here at Subaru of El Cajon and we are so pleased that Dylan, Mike and Tyler provided exceptional customer service. We are here to serve our clients and in doing so we strive to develop clients for life. Please know that our service team is just as awesome, and we hope that you choose to come to us for your future maintenance needs. Paul Fillmore General Manager Subaru of El Cajon