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Summit Subaru El Cajon

El Cajon, CA

4.7
893 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 893 reviews

March 22, 2022

Everyone was so clear and helpful when my car had some difficulties. They were able to fit me in on a short notice and get everything fixed within a day! I was very pleased with the service and the dedic More

by anissagovind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Orozco
Mar 25, 2022 -

Summit Subaru El Cajon responded

Your positive review and your recognition of our efforts is greatly appreciated. Here at Subaru of El Cajon, it is our mission to go above and beyond to deliver an exceptional experience. I am personally please to have helped make a difference. We appreciate your loyalty and your business. Ricardo Orozco Service Manager Subaru of El Cajon

March 22, 2022

Always super helpful and accomodating. They did the nessesary repairs and made recomendations for future visits. More

by OLINGER.JACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores
Mar 25, 2022 -

Summit Subaru El Cajon responded

Jack, Thank you for letting us and other know that we were helpful and accommodating during your service visit. Our recommendations for future visits are meant to inform you of items that may soon be of concern. It is our job to help our clients keep aware of issues that may effect the efficiency and safety of their vehicles. We appreciate that you appreciate this service. Thank you, Tim Anderson Fixed Operations Director Subaru of El Cajon

March 22, 2022

Made appointment online which was very easy. Drove into service area and quoted amount and wait time. Service was finished in less time than quoted. Service advisor professional and nice. More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Angel Flores
Mar 25, 2022 -

Summit Subaru El Cajon responded

Brenda, Thank you for your positive feedback on how easy it was to make an appointment online. We have worked hard to refine this process. Ray and Angel are two of our best Service Advisors, and we are glad to know that they worked together to deliver your vehicle ahead of schedule. We appreciate great clients like you, thank you for your business. Tim Anderson Fixed Operations Director Subaru of El Cajon

March 22, 2022

My service advisor Angel took care of me. He answered all my questions and concerns. More

by casillas.luis2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores, Doug Birdsall
Mar 25, 2022 -

Summit Subaru El Cajon responded

Thank your for your positive review and for recognizing Angel for taking car of you and answering all of your questions. At Subaru of El Cajon, the mot important part of any customer interaction is communication, and we are glad that we delivered. Thank you for choosing our dealership for your vehicle's service needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

March 22, 2022

It was a good experience, not a long wait time and they got the work done quickly. More

by Blair Golden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Mar 25, 2022 -

Summit Subaru El Cajon responded

Blair, Thank you for all the positive review and informing us that we were able to get the work done quickly. Nobody likes to wait, so our service advisors and technicians work and-in-hand to make sure work is completed in a timely manner. We appreciate the personal time that you have taken to leave such positive feedback. Thank you, Tim Anderson Fixed Operations Director Subaru of El Cajon

March 21, 2022

Had a part replacement covered under warranty. Ray also helped me reset my clock. Thank you More

by johart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Mar 25, 2022 -

Summit Subaru El Cajon responded

Thank you for posting your positive review of your service experience here at Subaru of El Cajon with Ray. The personal touch and your complete satisfaction is what we strive to achieve. And in doing so, we are glad to hear hat Ray was able to help reset your clock. If you ever have any questions about your vehicle, please make an appointment at our 'LOVE SHCACK" where we teach our clients about their vehicles so that they can grow to appreciate all the technology that our Subaru vehicles have to offer. Randall Blaum Love Shack Manager Subaru of El Cajon

March 21, 2022

The staff was friendly and buying process relatively pain free, which is nice and appreciated 👍 More

by simon.woodhart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rahmani, Tyler Franklyn, Todd Harper
Mar 25, 2022 -

Summit Subaru El Cajon responded

Simon, Thank you for your positive feedback that you found our staff to be friendly and provided a fast, seamless and pain-free purchase experience. Our goal is customers for life, and we hope we've earned one in you. Looking forward to a continued relationship in the years to come. Rone Isho General Sales Manager Subaru of El Cajon

March 19, 2022

The best car buying experience I have ever had, Dylan, Mike , Tyler were all the best!! More

by jearodoquinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan sales, Mike sales manager , Mike Rahmani, Tyler Franklyn
Mar 25, 2022 -

Summit Subaru El Cajon responded

We appreciate your feedback on your buying experience here at Subaru of El Cajon and we are so pleased that Dylan, Mike and Tyler provided exceptional customer service. We are here to serve our clients and in doing so we strive to develop clients for life. Please know that our service team is just as awesome, and we hope that you choose to come to us for your future maintenance needs. Paul Fillmore General Manager Subaru of El Cajon

March 18, 2022

I have always been given good service. You have been accommodating when time was a factor. I have always been asked before repairs were done. More

by jacqueburrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Mar 18, 2022 -

jacqueburrow responded

Thank you for years of good service on my 2011 and now on my 2017. Ray was kind enough to help me get my contacts back in my car. I had tried several times, even consulting the manual, with no luck. Thank you, Ray

March 18, 2022

They were friendly and extremely helpful. Juan was not pushy and seemed genuine. Also They are pet friendly and I love that. The let me bring my puppy. More

by Paulette M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rahmani, Juan Ley, Jason Connors
Mar 25, 2022 -

Summit Subaru El Cajon responded

Paulette, We are so pleased to learn that Juan provided friendly and helpful service at our dealership. And we love pets - that's the Subaru way! Thank you for bringing in your puppy during your visit. We hope to see the both of you soon again. Paul Fillmore General Manager Subaru of El Cajon

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