Summit Subaru El Cajon

Friendly, professional out to please the customer. Subaru El Cajon is a great place too buy a Subaru because of the service they can deliver! Subaru El Cajon is a great place too buy a Subaru because of the service they can deliver! More

Subaru of El Cajon is an awesome place! The staffs are friendly and knowledgeable! I will definitely recommend them to my family and friends! The staffs are friendly and knowledgeable! I will definitely recommend them to my family and friends! More

I had an unfortunate poor service experience due to the service account manager. Communication was unclear and I never knew what was happening with my car. My rating initially reflected my 1 month strugg service account manager. Communication was unclear and I never knew what was happening with my car. My rating initially reflected my 1 month struggle with a 1 star. But once I physically went down to dealer for an update the team made everything right and the team reached out after so I did decide to change my stars to reflect how they made things better.I got a better service account person to help and reached out the the GM. They both receive high stars - and luckily the prior service person is no longer with the team. More

Went above and beyond to solve my warranty issue with my vehicle. Kept the car for as long as needed to repair and gave a loaner vehicle. Kept the car for as long as needed to repair and gave a loaner More

Excellent customer service! !! Best car buying experience I've ever had. Dylan Ramo provided outstanding personal care in helping me to order the vehicle that personally aligned !! Best car buying experience I've ever had. Dylan Ramo provided outstanding personal care in helping me to order the vehicle that personally aligned with all my personal needs. Dylan was very knowledgeable and able to anticipate questions and concerns before they were asked. All staff was genuinely courteous, friendly, and made the whole experience wonderful! Thank you so much for the care that you take in providing excellent customer service! More

Always great service here! Very quick, helpful, and thorough. I feel confident in the quality of care my vehicle receives. Very quick, helpful, and thorough. I feel confident in the quality of care my vehicle receives. More

I found a screw in my tire. Bummer. I drove to my "go to dealer", Subaru of El Cajon, where I was immediately met in the service lane. The advisor, Sam, was able to get the car Bummer. I drove to my "go to dealer", Subaru of El Cajon, where I was immediately met in the service lane. The advisor, Sam, was able to get the car seen in a timely manner where it was determined that the screw had not penetrated the tread. This is the second time I've had to have service done without an appointment and on both occasions I've experienced professional, friendly, expedited service with the offer of a courtesy car wash. Thank you and kudos to the service department! More

I was very impressed with th great customer service. Vey patient and helpful!. I love the quick drive up oil change as well. Vey patient and helpful!. I love the quick drive up oil change as well. More

Rick Gonzales at Subaru of El Cajon was by far the nicest sales man I've ever dealt with. I went in there just wanting to run numbers and see what they could do for me with my trade in and he did not hassle sales man I've ever dealt with. I went in there just wanting to run numbers and see what they could do for me with my trade in and he did not hassle me what so ever. He was extremely helpful and super friendly. Straight to the point and no BS, which I truly appreciated. I ended up getting my dream car with his help! Then when it came to signing all the paperwork I had the pleasure of dealing with Tyler Franklin who again was extremely nice and friendly. I felt absolutely no pressure to add anything extra onto my price. He was extremely knowledgeable. Overall just such a wonderful experience and I will be telling all my friends and family to go to Subaru of El Cajon in the future because of how great their team is there! More

Great dealership and great people. Helpful and had no issues with helping me find what I needed. Helpful and had no issues with helping me find what I needed. More