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Summit Subaru El Cajon

El Cajon, CA

4.7
893 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 893 reviews

April 06, 2022

they completely stripped my oil pan bolt, they tried to blame me for the issue even tho they last place/people to service my car was Subaru of el cajon . This is is the second time I have a incident on my More

by Alan.16vaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jose Parada
Apr 20, 2022 -

Summit Subaru El Cajon responded

Alan, We thought we had resolved all of your issues. If you feel we have not, then please contact me as our goal is your complete satisfaction. Thank you for the opportunity to serve you better. Tim Anderson Fixed Operations Director Subaru of El Cajon

Apr 21, 2022 -

Alan.16vaz responded

no i was never compensated for my wasted time or anything, i have made these issues known in person and nothing gets done. my car is always returned dirty inside and out wild oil marks on the hood and door laches. ever since my first oil change Angel said i would get a "free premium detail" and i have yet to get it. my car had been damages and i always have gotten the blame from the reps

April 06, 2022

El Cajon Subaru is my go to service provider for my 2018 Forester. I live in central San Diego (North Park) and I am willing to drive to El Cajon for service because of the quality of experience. The prices More

by RUNNERX210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores, Ray Clearwater
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hello, Thank you for taking the time to write this awesome review! I am so pleased to hear that you had a 5-star experience with our team and that we were able to get everything squared away for you! It means so much to hear that we are your go to service provider.W e appreciate you and your business. Thanks for choosing us! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 06, 2022

took it in for service i had a few questions they were all answered great took there time to check out of issues i had way better than frank subaru of national city More

by chuey8850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Orozco, Rick Gonzales
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hello, Thank you so much for your 5-star review. Your opinion and feedback are very important to us and I'm glad we were able to answer all the questions you had and get you squared away! Thank you for your business and hope you come back and see us soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 06, 2022

Angel is always professional and provides me with fast service as well as quality service. More

by r.manring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hello, Thank you for taking the time to write this review as your feedback is always appreciated! I am so pleased to hear that you had a 5-star experience with our team, that you received quick and professional service and that we were able to get everything squared away for you! We appreciate you and your business. Thanks for choosing us! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 06, 2022

Last time I got my oil changed Service iwas great, staff members are welcoming and respectful More

by fermlndrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariella Martinez
Apr 12, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to write this review as your feedback is always appreciated! I am so pleased to hear that you had a 5-star experience with our team and that we were able to get everything squared away for you! We appreciate you and your business. Thanks for choosing us! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 06, 2022

Incredible helpful and friendly with efficient service. They got me in and out quickly! Would happily come back again with my needs. More

by KATALEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hi Kate, Thank you for helping our business by taking the time to leave a positive review! I am so glad to hear that our team provided you with friendly, helpful and efficient service and that we were able to get you all taken care of. Thank you for coming by and hope you come again soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 06, 2022

Subaru of El Cajon always has excellent service. They always give you a reasonable quote before they begin any work on your car. They even wash your car before they give it back to you!! More

by LONNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Orozco
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hi Lonni, Thank you so much for your 5-star review! I am SO pleased to hear that you experienced excellent service with our team! We appreciate you taking the time to write a review as we always appreciate your feedback as it tells us we are doing exactly what we've set out to do. Thank you for your business and hope you come back and see us soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 06, 2022

I’m happy for the prompt attention they give soon as you drive on the service line More

by 7andimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Todd Harper
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hello, Thank you so much for your 5-star review! It's great to hear you were treated with excellent and prompt service by our team! It is important to us that each customer has a great experience with us! Thank you for your feedback and we hope you come back and see us. Tim Anderson Fixed Operations Director Subaru of El Cajon

April 06, 2022

Everyone is very courteous and it was not a problem to add an oil change when bringing in our car for a recall repair. More

by URSULALEIMBACH13
Recommend Dealer
Yes
Employees Worked With
Sam Alsaigh
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hello Ursula, Thank you so much for taking the time to leave a 5-star review with us. Your opinion matters and we are grateful for your feedback. I am glad to hear that our team treated you with courtesy and that we were able to get everything squared away for you. Thank you for your business and we hope you come and see us again soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 05, 2022

My car has always gotten thorough treatment here. I would recommend Subaru of El Cajon. More

by MRSVEVERKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 05, 2022 -

Summit Subaru El Cajon responded

Hello, I am so pleased to hear you had a great and thorough experience with us! Thank you for taking the time to write us a review as your feedback helps us to make sure we are providing our customers with the best service possible! Thank you for your business and I hope you come back and see us soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

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