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Summit Subaru El Cajon

El Cajon, CA

4.7
890 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 890 reviews

April 06, 2022

Angel is always professional and provides me with fast service as well as quality service. More

by r.manring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hello, Thank you for taking the time to write this review as your feedback is always appreciated! I am so pleased to hear that you had a 5-star experience with our team, that you received quick and professional service and that we were able to get everything squared away for you! We appreciate you and your business. Thanks for choosing us! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 06, 2022

Last time I got my oil changed Service iwas great, staff members are welcoming and respectful More

by fermlndrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariella Martinez
Apr 12, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to write this review as your feedback is always appreciated! I am so pleased to hear that you had a 5-star experience with our team and that we were able to get everything squared away for you! We appreciate you and your business. Thanks for choosing us! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 06, 2022

Incredible helpful and friendly with efficient service. They got me in and out quickly! Would happily come back again with my needs. More

by KATALEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hi Kate, Thank you for helping our business by taking the time to leave a positive review! I am so glad to hear that our team provided you with friendly, helpful and efficient service and that we were able to get you all taken care of. Thank you for coming by and hope you come again soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 06, 2022

Subaru of El Cajon always has excellent service. They always give you a reasonable quote before they begin any work on your car. They even wash your car before they give it back to you!! More

by LONNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Orozco
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hi Lonni, Thank you so much for your 5-star review! I am SO pleased to hear that you experienced excellent service with our team! We appreciate you taking the time to write a review as we always appreciate your feedback as it tells us we are doing exactly what we've set out to do. Thank you for your business and hope you come back and see us soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 06, 2022

I’m happy for the prompt attention they give soon as you drive on the service line More

by 7andimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Todd Harper
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hello, Thank you so much for your 5-star review! It's great to hear you were treated with excellent and prompt service by our team! It is important to us that each customer has a great experience with us! Thank you for your feedback and we hope you come back and see us. Tim Anderson Fixed Operations Director Subaru of El Cajon

April 06, 2022

Everyone is very courteous and it was not a problem to add an oil change when bringing in our car for a recall repair. More

by URSULALEIMBACH13
Recommend Dealer
Yes
Employees Worked With
Sam Alsaigh
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hello Ursula, Thank you so much for taking the time to leave a 5-star review with us. Your opinion matters and we are grateful for your feedback. I am glad to hear that our team treated you with courtesy and that we were able to get everything squared away for you. Thank you for your business and we hope you come and see us again soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 05, 2022

My car has always gotten thorough treatment here. I would recommend Subaru of El Cajon. More

by MRSVEVERKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 05, 2022 -

Summit Subaru El Cajon responded

Hello, I am so pleased to hear you had a great and thorough experience with us! Thank you for taking the time to write us a review as your feedback helps us to make sure we are providing our customers with the best service possible! Thank you for your business and I hope you come back and see us soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 05, 2022

Friendly, professional out to please the customer. Subaru El Cajon is a great place too buy a Subaru because of the service they can deliver! More

by HSP1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Apr 05, 2022 -

Summit Subaru El Cajon responded

Hello, Thank you so much for taking the time to write us this positive review! I am so pleased to hear that you experienced friendly and professional service with our team as both of those qualities are very important to us. Thank you for choosing Subaru of El Cajon and we hope you come see us again! Cheers, Tim Anderson Fixed Operations Director Subaru of El Cajon

April 04, 2022

Subaru of El Cajon is an awesome place! The staffs are friendly and knowledgeable! I will definitely recommend them to my family and friends! More

by Ivann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Apr 04, 2022 -

Summit Subaru El Cajon responded

Hi Ivann, Thank you for your positive review of your service experience here at Subaru of El Cajon! I am pleased to hear you had a great experience with our team. Thank you for your business and for recommending us to your family and friends! We hope you come back and see us soon. Tim Anderson Fixed Operations Director Subaru of El Cajon

April 04, 2022

I had an unfortunate poor service experience due to the service account manager. Communication was unclear and I never knew what was happening with my car. My rating initially reflected my 1 month strugg More

by STACISANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fillmore, Ray Clearwater
Apr 06, 2022 -

Summit Subaru El Cajon responded

Staci, Thank you for reaching out to me and allowing us to make everything right. We apologize for any misunderstanding and appreciate the opportunity to deliver a positive client experience, as your satisfaction is our goal. We sincerely apologize that this was not your experience from the start. If you find our resolution acceptable, then we would greatly appreciate your reconsideration of your star rating as it might better reflect your entire experience. We thank you for allowing us to serve you and we thank you for your business. Paul Fillmore General Manager Subaru of El Cajon

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