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Summit Subaru El Cajon

El Cajon, CA

Overview
Reviews
Vehicles
4.7
890 Reviews
Call Dealership (619) 784-1939
View Awards

900 Arnele Avenue

El Cajon, CA

92020

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Showing 890 reviews

April 08, 2022

This dealer treats me exceptionally well. The employees are always very kind and explain the work to done . More

by JAMESLINMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Chien Huyhn
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Apr 12, 2022 -

Summit Subaru El Cajon responded

Hi James, Thank you so much for your 5-star review! I am very pleased to hear that you experienced exceptional service with our team! We appreciate you taking the time to write a review. We appreciate your feedback since it tells us we are doing exactly what we've set out to do. It is great to hear that you were treated with kindness, as that is an important quality for our team. Thank you for your business and hope you come back and see us soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 08, 2022

El Cajon Subaru is always the best. It is easy to get service dates and Ray is awesome! More

by 4CHRIS.HARMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
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Apr 12, 2022 -

Summit Subaru El Cajon responded

Hey Chris, I am so glad to hear you had a 5-star experience with us! Thank you so much for taking the time to review and for your business. I am glad to hear that Ray was a great help to you and that he provided some awesome service. We appreciate great customers like you and hope you come back and see us! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 07, 2022

Great service. Alejandro was very detailed in explaining what is to be done ... also great with car wash to boot. ... More

by AMANSECMM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alejandro Ramos
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Apr 12, 2022 -

Summit Subaru El Cajon responded

It is wonderful to hear you had a 5-star experience with us! Thank you so much for taking the time to review and for your business. I am glad to hear that Alejandro was a great help to you and that he went above and beyond in his explanations. We appreciate great customers like you and hope you come back and see us soon. Tim Anderson Fixed Operations Director Subaru of El Cajon

April 07, 2022

The team at Subaru of El Cajon were very courteous and helpful. Jose and team worked with us and were very accommodating.. More

by l.root
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rahmani, Jason Connors, Jose Parada
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Apr 12, 2022 -

Summit Subaru El Cajon responded

Hello, I am so glad to hear you had a 5-star experience with us! Thank you so much for taking the time to review and for your business. I am glad to hear that Jose was a great help to you and that he was accommodating to your needs. We appreciate great customers like you and hope you come back and see us soon! Paul Fillmore General Manager Subaru of El Cajon

April 07, 2022

They were very friendly and helpful compared to other dealerships. I will definitely use them in the future. More

by LEVINMICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Orozco
Report | Print
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hello Levin, Thank you for leaving a 5-star review. I am so pleased to hear you had a helpful and friendly experience with our team. Those are two qualities we value and always aim to provide in our service. Thank you for choosing us and I hope you come see us again soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 07, 2022

Bexie spent an hour and a half teaching all about the electronics and all the little special adjustments on my fun Crosstrek. She understands the technology and can explain it so I can use it! I realize More

by Cathleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fillmore, Mariella Martinez, Todd Harper
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Apr 12, 2022 -

Summit Subaru El Cajon responded

Hi Cathleen, Thank you so much for your 5-star review! I am so pleased to hear that you had such a great and easy experience with our team. We appreciate you taking the time to write a review as we always appreciate your feedback as it tells us we are doing exactly what we've set out to do. I am so pleased to hear that Bexie was a great help to you and that she took the time to walk you through using all the electronics. Thank you for your business and hope you come back and see us soon! Paul Fillmore General Manager Subaru of El Cajon

April 06, 2022

Service was quick, professional, and thorough. My failed battery was inspected and replaced without question. More

by santeeduo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Apr 12, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to write this review! I am so glad to hear you had a 5-star experience with our team and that we provided you with quick, professional and thorough service! Thank you for your business and we hope you come back and see us again soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 06, 2022

they completely stripped my oil pan bolt, they tried to blame me for the issue even tho they last place/people to service my car was Subaru of el cajon . This is is the second time I have a incident on my More

by Alan.16vaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jose Parada
Report | Print
Apr 20, 2022 -

Summit Subaru El Cajon responded

Alan, We thought we had resolved all of your issues. If you feel we have not, then please contact me as our goal is your complete satisfaction. Thank you for the opportunity to serve you better. Tim Anderson Fixed Operations Director Subaru of El Cajon

Apr 21, 2022 -

Alan.16vaz responded

no i was never compensated for my wasted time or anything, i have made these issues known in person and nothing gets done. my car is always returned dirty inside and out wild oil marks on the hood and door laches. ever since my first oil change Angel said i would get a "free premium detail" and i have yet to get it. my car had been damages and i always have gotten the blame from the reps

April 06, 2022

El Cajon Subaru is my go to service provider for my 2018 Forester. I live in central San Diego (North Park) and I am willing to drive to El Cajon for service because of the quality of experience. The prices More

by RUNNERX210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Flores, Ray Clearwater
Report | Print
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hello, Thank you for taking the time to write this awesome review! I am so pleased to hear that you had a 5-star experience with our team and that we were able to get everything squared away for you! It means so much to hear that we are your go to service provider.W e appreciate you and your business. Thanks for choosing us! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 06, 2022

took it in for service i had a few questions they were all answered great took there time to check out of issues i had way better than frank subaru of national city More

by chuey8850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Orozco, Rick Gonzales
Report | Print
Apr 12, 2022 -

Summit Subaru El Cajon responded

Hello, Thank you so much for your 5-star review. Your opinion and feedback are very important to us and I'm glad we were able to answer all the questions you had and get you squared away! Thank you for your business and hope you come back and see us soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

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