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Summit Subaru El Cajon
El Cajon, CA
890 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 16, 2022
Great selection, great experience. Dylan and the rest of the staff were great. Will come back. Dylan and the rest of the staff were great. Will come back. More
by Dylan
Verified CustomerEmployees Worked With
Mike Misbrenner, Rone Isho, Juan Ley, Jason Connors, Tyler Franklyn, Rick Gonzales, Todd Harper, Jack Manchester, Jose Parada, Josh Summers
April 14, 2022
The cars have let us down before, but the dealer has not. All service on both our Outback and Crosstrek have been done here. Hoping they last us until Soltera is available. All service on both our Outback and Crosstrek have been done here. Hoping they last us until Soltera is available. More
by MATTCCHAMBERS
Employees Worked With
Ray Clearwater, Ricardo Orozco, Kathleen Farris, Chien Huyhn, Alejandro Ramos
April 13, 2022
Overall, well done. But your idea of "fluid top-offs" differs from mine. My service advisor said windshield washer fluid was added, but not so high as to be visible in t But your idea of "fluid top-offs" differs from mine. My service advisor said windshield washer fluid was added, but not so high as to be visible in the reservoir tube. Shouldn't "top-off" mean that fluid is visible near the top? You're saving pennies on washer fluid at the cost of customer satisfaction. Not good. More
by Mike K
Employees Worked With
Ray Clearwater
April 13, 2022
Normally scheduled service itself was fine. However, after I pointed out when I checked in that I needed servicer signatures on 2 service programs documents, it was not done. I noticed these om However, after I pointed out when I checked in that I needed servicer signatures on 2 service programs documents, it was not done. I noticed these omissions when I was starting to drive away. I got out of the car and asked the service rep to sign them, which they did. Maybe this info was not passed from the rep who I first dealt with to the replacement rep when the first rep went to lunch during the time my car was in for service. More
by ANDYBOWUS
Employees Worked With
Don’t know names of the 2 service reps.
April 10, 2022
No problem replacing the dead battery that was under warranty. Employees are very pleasant and efficient. We always go to this dealership for routine care of our 2017 Outback. warranty. Employees are very pleasant and efficient. We always go to this dealership for routine care of our 2017 Outback. More
by Auntiereet
Employees Worked With
Ricardo Orozco
April 09, 2022
Had not so good visit at first But the manager did a great job in making everything good !! At the end of the day my car was well taken care of and I’m over all great full for the manager taking very g great job in making everything good !! At the end of the day my car was well taken care of and I’m over all great full for the manager taking very good care of me and my car ! My great full thanks to you !!!!!!! More
by josephdells
Employees Worked With
Tim , Paul Fillmore
