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Summit Subaru El Cajon

El Cajon, CA

4.7
890 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 890 reviews

April 24, 2022

Always satisfied with the service, friendly, helpful, and courteous. Will definitely come back for next service . More

by ohiofran
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alejandro Ramos
Apr 25, 2022 -

Summit Subaru El Cajon responded

Thank you for leaving a 5-star review. I am so pleased to hear you had a helpful, friendly and courteous experience with our team. Those are three qualities we value and always aim to provide in our service. Thank you for choosing us and I hope you come see us again soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 22, 2022

AmaZing service. Rick is also super great !!! Definitely will recommend anyone to come here and buy a car. More

by stephanieanntoledo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Rick Gonzales
Apr 25, 2022 -

Summit Subaru El Cajon responded

Hello Stephanie, I am so glad to hear you had the best experience with us! Thank you so much for taking the time to review and for your business. I am glad to hear that Rick was a great help to you and that he made the experience enjoyable for you. We appreciate great customers like you and hope you come back and see us! Tim Anderson Fixed Operations Director Subaru of El Cajon

April 22, 2022

Really I love it ,Jose Jv , is a excelente person , easy to work with this guys Thanks 😊 More

by Castromiguel123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Parada
Apr 25, 2022 -

Summit Subaru El Cajon responded

Hi Castro, I am so glad to hear that you loved your experience with us! Thank you so much for taking the time to review and for your business. I am glad to hear that Jose was easy to work with and that he made the experience enjoyable for you. We appreciate great customers like you and hope you come back and see us! Paul Fillmore General Manager Subaru of El Cajon

April 21, 2022

Mr Ray was very courteous & he knows what he's doing. I highly recommend El Cajon Subaru to my friends & relatives. More

by cquindoza143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Apr 22, 2022 -

Summit Subaru El Cajon responded

I am so glad to hear you had a 5-star experience with us! Thank you so much for taking the time to review and for your business. I am glad to hear that Ray was a great help to you and treated you with courtesy. We appreciate great customers like you and hope you come back and see us! Tim Anderson Fixed Operations Director Subaru of El Cajon

Apr 22, 2022 -

cquindoza143 responded

I will continue to use the service here at El Cajon Subaru even it's far from my home.

April 20, 2022

Service man questioned my integrity. Said I had been there before for an oil change when it was my first time and was going to charge it as my second time. Had to explain that I just bou More

by joechesla
Recommend Dealer
No
Employees Worked With
Doug Birdsall
May 04, 2022 -

Summit Subaru El Cajon responded

Our customer records indicate that you were here on 8/13/2021 for an oil change, among other items. And we did not charge you for the oil change in March. We apologize for any confusion that may have occurred and hope that you can re-evaluate your review based on the final outcome of your visit. If you still do not know how to set the alert on your dash please visit our "LOVE SHACK", where you will find full-time attendants with the objective of helping all clients learn more about their vehicles. Thank you for your business. Tim Anderson Fixed Operations Director Subaru of El Cajon

April 20, 2022

The best experience of buying a vehicle. The sales man was friendly and easy to work with. (no pressure) More

by AJRUBIN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romio Gorgis
Apr 21, 2022 -

Summit Subaru El Cajon responded

I am so pleased to hear you had a 5-Star experience with our business and that our team was friendly and easy for you to work with. Thank you for taking the time to write us a review as your feedback about our team and service helps us to make sure we are providing our customers with the best service possible! Thank you for your business and I hope you come back and see us soon! Paul Fillmore General Manager Subaru of El Cajon

April 20, 2022

Todos fueron amables y profesionales , me dieron toda la información que necesitaba e hicieron un gran trabajo en mi carro More

by m.esparza62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Ricardo Orozco, Kathleen Farris, Chien Huyhn, Alejandro Ramos
Apr 21, 2022 -

Summit Subaru El Cajon responded

Thank you so much for your 5-star review! It's great to hear you were treated with friendly and professional service by our team! It is important to us that each customer has a great experience with us! Thank you for your feedback and we hope you come back and see us. Tim Anderson Fixed Operations Director Subaru of El Cajon

April 19, 2022

Was a pleasure working with the El Cajon Subaru group. Thank you all for the great work ethic and professional environment at the dealership. More

by Themjohnsons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Harper
Apr 21, 2022 -

Summit Subaru El Cajon responded

Thank you so much for taking the time to leave a 5-star review with us. Your opinion matters and we are grateful for your feedback. I am glad to hear that our team treated you with professionalism and that we were able to get you taken care of. Thank you for your business and we hope you come and see us again soon! Paul Fillmore General Manager Subaru of El Cajon

April 19, 2022

Your service is great. Every employee I have met have been very friendly. I will keep coming back..I love my car too. More

by 04brant04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist, Ray Clearwater, Ricardo Orozco, Kathleen Farris, Chien Huyhn, Alejandro Ramos
Apr 19, 2022 -

04brant04 responded

This dealership is so much better than most. Great cars and great service.

April 17, 2022

The staff at Subaru of El Cajon are super helpful and patient. They are also great about providing prompt service and I never feel like I have to wait long for someone to speak with. More

by sejonesme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Ramos
Apr 18, 2022 -

Summit Subaru El Cajon responded

Thank you so much for taking the time to leave a 5-star review with us. Your opinion matters and we are grateful for your feedback. I am glad to hear that our team was helpful, patient and that we were able to get everything squared away for you. Thank you for your business and we hope you come and see us again soon! Tim Anderson Fixed Operations Director Subaru of El Cajon

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