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Summit Subaru El Cajon

El Cajon, CA

4.7
893 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 893 reviews

May 12, 2022

Very helpful, work done Quickly. . Appreciated the car wash , glad you had part needed in stock. More

by Janetminck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
May 15, 2022 -

Summit Subaru El Cajon responded

Janet, Thanks for visiting us here at Subaru of El Cajon and for leaving this great review about your experience. Our service team is constantly working hard to provide quick and exceptional service, I'm glad they were helpful and got the job done quickly! We always offer a complementary exterior car wash with any service, glad that you enjoyed it! We thank you for your business and hope to see you again for your future servicing needs. Paul Fillmore General Manager Subaru of El Cajon

May 11, 2022

Ray in service was a great help! I needed assistance understanding my warranty and he walked me through the process and addressed my concerns. Thank you! More

by Ashleyamerritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
May 12, 2022 -

Summit Subaru El Cajon responded

Thanks for this awesome five-star review! Ray is truly the best, he is extremely knowledgable and is always going above and beyond to make sure the customer is informed throughout the whole process. I will pass on your kind words to him, reviews like this encourage him to keep up the great work! I am happy to hear that you had such a great service experience with us, thank you for your business and we hope to see you again in the future. Tim Anderson Fixed Operations Director Subaru of El Cajon

May 10, 2022

In general service has been great and the staff knowledgable and friendly. I will look forward to having my future service work done at Subaru of El Cajon. This is my fifth Subaru. More

by n274sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Farris
May 11, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave this positive review online for others to see, I am glad that your experience with us here at Subaru of El Cajon was a positive one! Our team strives to provide only the best customer service and ensure that every client is satisfied, thanks for recognizing their hard work. We thank you for your loyalty and we can't wait to have you visit us again for future service work. Paul Fillmore General Manager Subaru of El Cajon

May 09, 2022

When I arrived they had no record of my appointment but took me anyway My wait time was short and I was on my way More

by stedonna500
Recommend Dealer
Yes
Employees Worked With
Din
May 10, 2022 -

Summit Subaru El Cajon responded

Thanks for this awesome online review about your experience here at Subaru of El Cajon. We try our best to fit in each and every customer we can, we strive to provide only the best customer experience. Even though we weren't able to find your appointment, I am glad we were able help you out, but I can ensure you that will not happen again. We thank you for your business and we hope to see you again in the future Tim Anderson Fixed Operations Director Subaru of El Cajon

May 09, 2022

Beat dealership experience in San Diego. Hassle free and customer focused they get you in and out and don’t overdo the sales part More

by JOSH.MELLINGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gonzales
May 10, 2022 -

Summit Subaru El Cajon responded

Josh, We are happy to hear that your experience here at Subaru of El Cajon was a positive one! Your kind words are very encouraging to me and my team to keep up the great work! We strive to provide exceptional and quick customer service so that you're in and out as fast as possible, thank you for recognizing that. Thanks for leaving this great review and we thank you for your business. Paul Fillmore General Manager Subaru of El Cajon

May 09, 2022

Very quick service and good communication from my service coordinator. Other than the distance from my house I like the service center a lot. More

by Bob5052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
May 09, 2022 -

Bob5052 responded

Note.

May 10, 2022 -

Summit Subaru El Cajon responded

Thanks for this awesome review! I am happy to hear that you received quick service and your service coordinator was able to offer great communication. Here at Subaru of El Cajon we work hard to be attentive and walk our customers through every step of the process so that they are always informed about the status of their vehicle. We thank you for your business and hope to have you back. Paul Fillmore General Manager Subaru of El Cajon

May 07, 2022

Best customer service I’ve ever received. They found the problem with my car and fixed it in a timely manner More

by Zaysdadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Ricardo Orozco, Kathleen Farris, Chien Huyhn, Alejandro Ramos
May 10, 2022 -

Summit Subaru El Cajon responded

Wow, best customer service you've ever received! That is such a great compliment and that means a lot to my team and me, we work very hard to provide the best quality service. We also strive to perform speedy, exceptional service here at Subaru of El Cajon. We thank you for this positive review and cant wait to see you again in the future. Tim Anderson Fixed Operations Director Subaru of El Cajon

May 07, 2022

Quick and good service. Service Advisor and Staff are very attentive and helpful to customers. Quality of their job done for me is satisfactory. More

by gargantielelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alsaigh
May 10, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave this positive review! My team works incredibly hard to provide the best customer service possible and to make sure the customer always leaves happy, thank you for recognizing their hard work. I am happy to hear that your experience with us was a positive one, we thank you for your business and hope to have you back again. Tim Anderson Fixed Operations Director Subaru of El Cajon

May 05, 2022

Very helpful sales and support staff. Quickly resolved an allergy issue with the new Forester. More

by gbulat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brexy, Jason Connors, Rick Gonzales
May 10, 2022 -

Summit Subaru El Cajon responded

Thank you for leaving this great review! I am glad to hear that my team was helpful and was able to address any problems that came up, we strive to provide exceptional customer service. We thank you for your business and hope to see you again in the future. Rone Isho General Sales Manager Subaru of El Cajon

May 04, 2022

Great customer service and show they care about your experience. Comfortable waiting areas both inside and outside. More

by mzlretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alsaigh
May 09, 2022 -

Summit Subaru El Cajon responded

Thank you so much for taking the time to leave this positive review about your experience at Subaru of El Cajon. I am so happy to hear that your received great customer service, we strive to treat our customers with the highest respect and deliver exceptional service. Thank you for your business and we look forward to having you back in the future. Tim Anderson Fixed Operations Director Subaru of El Cajon

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