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Summit Subaru El Cajon

El Cajon, CA

4.7
893 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 893 reviews

May 31, 2022

Helpful staff that provided a quick and informative process during my car buying journey. Great follow up and customer service after the purchase. More

by jessmcollier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj Bitter
Jun 03, 2022 -

Summit Subaru El Cajon responded

Thanks so much for this great review! We are so happy that you chose to visit us, our team is incredibly knowledgeable and strives to make the car buying journey as simple as possible. Our customers are our number one priority here at Subaru of El Cajon. With such an important purchase, we want to make sure that they are completely satisfied, so we will always follow up after the purchase. I am glad to hear that you had such an amazing experience with us, thank you for your business and we would love to have you visit us again in the future. Paul Fillmore General Manager Subaru of El Cajon

May 29, 2022

Subaru of el Cajon is awesome! One of the best car shopping experiences I ever had! More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rahmani, Jason Connors, Todd Harper
Jun 02, 2022 -

Summit Subaru El Cajon responded

Hi Brandon! Thank you so much for such an amazing review! I am glad to hear that you had one of the best car shopping experiences ever with us, that is an amazing compliment. Our team is constantly going above and beyond to ensure that our customers are nothing but satisfied with their purchases. Thank you for recognizing all of their hard work! We hope that you visit us here at Subaru of El Cajon again and we thank you for your business. Paul Fillmore General Manager Subaru of El Cajon

May 28, 2022

Great service and honesty. What more can you ask for. They don't waste your time. More

by russ.kusumoto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romio Gorgi
Jun 02, 2022 -

Summit Subaru El Cajon responded

Thank you for this great review! I am glad to hear that we were able to get you in and out promptly so as to not waste any of your time. Our team does an amazing job at providing quick and quality service to ensure that our customers have an amazing experience. We sincerely thank you for choosing to do business with us and we would love to work with you again in the future. Paul Fillmore General Manager Subaru of El Cajon

May 26, 2022

El Cajon Subaru always friendly always professional always a clean store always service with a smile. More

by bexzyboop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal
Jun 02, 2022 -

Summit Subaru El Cajon responded

Thank you so much for this great review, we love to receive feedback from customers! Our team strives to provide friendly, professional service to ensure that our customers have a great experience. Our customers are like family, we always love to see familiar faces and make sure to welcome everyone with open arms. Thanks for recognizing our hard work! We thank you for your loyalty and can't wait to see you again for your future servicing needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

May 26, 2022

My car needed to held over night but I was able to get a loaner! Great service and friendly staff! More

by AJ_ODERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chien Huyhn
Jun 02, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave this great review about your service experience with us. I am so glad to hear that my team provided great service and was very friendly, they are constantly working hard to ensure that our customers have the best experience possible. If servicing takes longer than expected we will always offer an alternative mode of transportation, whether that is providing a loaner or offering a shared-ride service. So glad that we were able to help you out with that! We sincerely thank you for your business and hope to see you again for your future servicing needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

May 26, 2022

Polite, friendly and efficient. I spent minimal time in their waiting rooms; have an inside and outdoor one. Drove to El Cajon from Ocean Beach. I’m pleased. More

by Britchie13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn, Alejandro Ramos
Jun 02, 2022 -

Summit Subaru El Cajon responded

Thank you so much for this positive review about your experience with us here at Subaru of El Cajon. Our team is the best, they strive to provide polite, friendly, and efficient service to every customer that walks through our doors. Thank you for recognizing their hard work! Also, thank you for taking the time to come and visit us, we love to work with customers like you. We hope that you visit us again for your future servicing needs and we thank you for your business. Paul Fillmore General Manager Subaru of El Cajon

May 25, 2022

JP was very nice and super helpful, always updating me on my car order and even helped me order parts and put them in the car for me. More

by lmckenzie_rn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rahmani, Jason Connors, Jose Parada
May 26, 2022 -

Summit Subaru El Cajon responded

Thanks so much for taking the time to leave this excellent review! I am happy to hear that you had a positive sales experience with us, our team is always going above and beyond to make sure our customers leave satisfied. Thanks for recognizing JP, he constantly strives to provide exceptional customer service, I am glad that he was able to update you on the status of your car as well as order parts. He always does such an amazing job! We sincerely thank you for your business and hope to work with you again for your future sales needs. Paul Fillmore General Manager Subaru of El Cajon

May 24, 2022

I needed a closer dealership to my residence. I gave El Cajon Subaru a try they were very friendly professional and I received the services that I ask for. More

by jmkx_ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Belmonte
May 26, 2022 -

Summit Subaru El Cajon responded

Thank you so much for taking the time to leave this great review online! We are glad that you decided to give us a chance and that we exceeded your expectations, we love meeting new customers. Our team strives to provide friendly, professional service to ensure that every customer leaves happy. We hope that you return to Subaru of El Cajon for your future servicing needs, thank you for visiting us! Tim Anderson Fixed Operations Director Subaru of El Cajon

May 24, 2022

Love my 2020 Forester! Love El Cajon Subaru service center! Always so polite and professional! I’m hooked :) Debra Dailey More

by ddailey01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn, Alejandro Ramos
May 26, 2022 -

Summit Subaru El Cajon responded

Thank you for this awesome review about your service experience with us here at Subaru of El Cajon. We thank you for your loyalty, I can ensure you that you will receive the same professional, exceptional service each and every time you visit us. We love to work with customers like you! Thank you for your business and we cant wait to see you again for your future servicing needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

May 24, 2022

Subaru of EL Cajon has the BEST Service department! … Patient, friendly, considerate and reasonably priced!! More

by OBLAURIEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
May 26, 2022 -

Summit Subaru El Cajon responded

Thanks for this awesome review, glad to hear that you had a great visit with us! Our service team is always going above and beyond to ensure that our customers are receiving a fair price and to provide fantastic service. Thank you for recognizing that, your kind words encourage them to keep up the great work! We thank you so much for your business and would love to see you again for your future servicing needs. Paul Fillmore General Manager Subaru of El Cajon

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