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Summit Subaru El Cajon

El Cajon, CA

4.7
889 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 889 reviews

May 26, 2022

My car needed to held over night but I was able to get a loaner! Great service and friendly staff! More

by AJ_ODERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chien Huyhn
Jun 02, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave this great review about your service experience with us. I am so glad to hear that my team provided great service and was very friendly, they are constantly working hard to ensure that our customers have the best experience possible. If servicing takes longer than expected we will always offer an alternative mode of transportation, whether that is providing a loaner or offering a shared-ride service. So glad that we were able to help you out with that! We sincerely thank you for your business and hope to see you again for your future servicing needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

May 26, 2022

Polite, friendly and efficient. I spent minimal time in their waiting rooms; have an inside and outdoor one. Drove to El Cajon from Ocean Beach. I’m pleased. More

by Britchie13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn, Alejandro Ramos
Jun 02, 2022 -

Summit Subaru El Cajon responded

Thank you so much for this positive review about your experience with us here at Subaru of El Cajon. Our team is the best, they strive to provide polite, friendly, and efficient service to every customer that walks through our doors. Thank you for recognizing their hard work! Also, thank you for taking the time to come and visit us, we love to work with customers like you. We hope that you visit us again for your future servicing needs and we thank you for your business. Paul Fillmore General Manager Subaru of El Cajon

May 25, 2022

JP was very nice and super helpful, always updating me on my car order and even helped me order parts and put them in the car for me. More

by lmckenzie_rn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rahmani, Jason Connors, Jose Parada
May 26, 2022 -

Summit Subaru El Cajon responded

Thanks so much for taking the time to leave this excellent review! I am happy to hear that you had a positive sales experience with us, our team is always going above and beyond to make sure our customers leave satisfied. Thanks for recognizing JP, he constantly strives to provide exceptional customer service, I am glad that he was able to update you on the status of your car as well as order parts. He always does such an amazing job! We sincerely thank you for your business and hope to work with you again for your future sales needs. Paul Fillmore General Manager Subaru of El Cajon

May 24, 2022

I needed a closer dealership to my residence. I gave El Cajon Subaru a try they were very friendly professional and I received the services that I ask for. More

by jmkx_ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Belmonte
May 26, 2022 -

Summit Subaru El Cajon responded

Thank you so much for taking the time to leave this great review online! We are glad that you decided to give us a chance and that we exceeded your expectations, we love meeting new customers. Our team strives to provide friendly, professional service to ensure that every customer leaves happy. We hope that you return to Subaru of El Cajon for your future servicing needs, thank you for visiting us! Tim Anderson Fixed Operations Director Subaru of El Cajon

May 24, 2022

Love my 2020 Forester! Love El Cajon Subaru service center! Always so polite and professional! I’m hooked :) Debra Dailey More

by ddailey01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn, Alejandro Ramos
May 26, 2022 -

Summit Subaru El Cajon responded

Thank you for this awesome review about your service experience with us here at Subaru of El Cajon. We thank you for your loyalty, I can ensure you that you will receive the same professional, exceptional service each and every time you visit us. We love to work with customers like you! Thank you for your business and we cant wait to see you again for your future servicing needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

May 24, 2022

Subaru of EL Cajon has the BEST Service department! … Patient, friendly, considerate and reasonably priced!! More

by OBLAURIEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
May 26, 2022 -

Summit Subaru El Cajon responded

Thanks for this awesome review, glad to hear that you had a great visit with us! Our service team is always going above and beyond to ensure that our customers are receiving a fair price and to provide fantastic service. Thank you for recognizing that, your kind words encourage them to keep up the great work! We thank you so much for your business and would love to see you again for your future servicing needs. Paul Fillmore General Manager Subaru of El Cajon

May 24, 2022

Professional and polite staff. Reminders are always sent regarding appointments. Service is always completed within a reasonable time frame. More

by Happy San Diego Subaru Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department- Monica Flores
May 26, 2022 -

Summit Subaru El Cajon responded

Thanks for a great review about your service experience with us here at Subaru of El Cajon! Our team ensures to make sure our customers are informed throughout the entire service process. They also strive to provide quick and exceptional service. We are glad that you had such an amazing visit with us, reviews like this encourage us to keep working hard! We sincerely thank you for your business and would love to work with you again in the future. Paul Fillmore General Manager Subaru of El Cajon

May 22, 2022

SUBARU of El Cajon is a friendly and courteous dealership who is concerned about you and your SUBARU. More

by RCOZAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Jack Manchester
May 23, 2022 -

Summit Subaru El Cajon responded

Thanks so much for taking the time to leave this awesome review, your kind words encourage us to keep up the good work! Here at Subaru of El Cajon, we strive to provide exceptional and friendly customer service, our customers are our number one priority. We are glad had a positive visit with us, I can ensure you that you will experience the same courteous service each and every time you return. Thank you for your business and we hope to see you again for your future servicing needs. We thank you for your business. Tim Anderson Fixed Operations Director Subaru of El Cajon

May 22, 2022

Ray and team took care of my needs in a timely fashion. They worked with my schedule to accommodate a date and time for pick up and drop off that wouldn’t interfere with my work day. Great service! More

by Ashleyamerritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
May 23, 2022 -

Summit Subaru El Cajon responded

Wow, thanks for this awesome review! Thanks for recognizing Ray's hard work, he strives to provide excellent service and always makes sure his clients are happy. Here at Subaru of El Cajon, we understand that our customers are busy and servicing might not always fit into their full schedule. We will always work with the customer to work with their schedule and make sure their needs are met in a timely manner. I am glad that we were able to accommodate your schedule that wouldn't interfere with your workday. Thank you for your business and we would love to work with you again in the future. Paul Fillmore General Manager Subaru of El Cajon

May 20, 2022

Subaru El Cajon dealership is my go to place for my car maintenance. That is where I bought "MY GYPSY" Subaru Forrester 2 years ago. Love at first sight. My May 3rd scheduled Maintenance was handled by More

by sglutz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
May 23, 2022 -

Summit Subaru El Cajon responded

Thanks so much for taking the time to leave this exceptional review about your service visit with us here at Subaru of El Cajon. We are so lucky that we are your go-to dealership for maintenance, we thank you for your loyalty! Ray always goes above and beyond to give our customers a great experience, I am glad to hear that his service exceeded your expectations. We thank you for your business and can't wait to see you again in the future, we love to work with customers like you! Tim Anderson Fixed Operations Director Subaru of El Cajon

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