Summit Subaru El Cajon

Summit Subaru El Cajon responded

Cathy, Thank you for taking the time to leave these kind words about your experience with us here at Subaru of El Cajon. We love to work with customers like you, we are happy to hear that we make you feel like you're working with family. Our team welcomes every customer with open arms to ensure that they are comfortable and have the best experience possible. Thanks for recognizing their hard work! We would love to work with you again in the future, thank you for your business. Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Eric, We are happy to hear that you had a positive service experience with us, thank you for this review! Ray is great, he works hard to provide courteous and professional service to ensure that our customers are happy. Thanks for taking the time to acknowledge him! We also always offer a complimentary car to make the service experience even more special! Thank you for visiting us and we cant wait to see you again for your future servicing needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Thank you so much for taking the time to leave this great review online about your experience with us, so glad that it was a positive one! We are so glad you received fantastic customer service, our customers are our number one priority here at Subaru of El Cajon! We work hard to ensure that our customers are happy and satisfied, thanks for recognizing our hard work. We truly love working with Subarus, not only are the cars great but so are the customers! We appreciate your business, we love to work with customers like you. Hope to see you again sometime soon! Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Thank you for this great review about your visit here! I am glad that your service experience met your expectations, our service team works hard to provide awesome customer service. We also will never break a promise, we always do our best to deliver what we promise. Thank you so much for your business and we hope you visit us again for your future servicing needs. Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Thank you so much for taking the time to leave this great review! Our team here strives to be friendly and efficient to ensure that our customers are satisfied, thanks for recognizing their hard work. They also do a great job at making the car buying process simple and stress-free, glad that you had a positive purchasing experience. We sincerely thank you for your business! Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Thank you so much for this awesome review, I am happy to hear that you had a positive service experience here at Subaru of El Cajon! Our team always strives to provide professional and friendly service, we are happy to hear that you continually receive the same exceptional service every time you visit us. What a great compliment! We thank you for your loyalty and can't wait to have you back soon. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Jennifer, We are extremely sorry that we could not reproduce the squeel in the brakes. This must be as frustrating to you as it is to us. We would like nothing more than to resolve this issue and have you as a happy and satisfied client. Please make sure you ask for me or my Assistant Service Manager, Jessica Church, during your next visit. Looking forward to working together to resolve your concerns. Thank you, Tim Anderson Service Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Wow! This is an awesome review, thank you for taking the time to share about your visit with us. Thanks for recognizing our amazing team, they welcome every customer with a smile and strive to provide excellent customer service so that our clients have a great experience. I am so glad that we were able to get you the perfect vehicle for you at a fantastic price, we purchase our inventory at a fair market price to ensure that our customers are getting the best deals. Our sales team also does an amazing job at making the car buying process simple and stress-free. Please recommend Subaru of El Cajon to your friends, a referral is one of the best compliments we could receive! We thank you so much for your business and would love to work with you again in the future. Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

W are happy to hear that you had a positive service visit with us, thank you for taking the time to leave this great review. Our team strives to provide helpful and efficient service, thanks for recognizing their hard work! We sincerely thank you for your business and we hope to see you again for your future servicing needs. Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Wow! Thank you so much for leaving this positive review! I am so happy to hear that J.P. provided great service that met all of your expectations, he works very hard to ensure that our customers have a great experience. We strive to make the car buying process stress-free and low-pressure, I am glad that we were able to help you find the perfect vehicle for you. We thank you for your business. Paul Fillmore General Manager Subaru of El Cajon