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Summit Subaru El Cajon

El Cajon, CA

4.7
893 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 893 reviews

June 15, 2022

Everyone is SO fabulous, friendly and helpful. I can rely on their expertise for purchase advice. More

by ANNETTEJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fillmore, John Garcia, Doug Birdsall
Jun 20, 2022 -

Summit Subaru El Cajon responded

Thank you so much for taking the time to leave this great review online! We are happy to hear that our team is someone who you can rely on expertise for purchase advice, they are incredibly knowledgeable and will make sure that the customer stays informed throughout the entire sales process. They also work hard to provide friendly and helpful service, we are glad that you had a fabulous experience! We thank you for your business. Paul Fillmore General Manager Subaru of El Cajon

June 14, 2022

Excellent dealership. I have bought 4 cars from them over the years and get my next from there as well. Their service department has a lot to do with that. I totally recom More

by fox_92020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Jun 19, 2022 -

Summit Subaru El Cajon responded

Thanks so much for this great review, glad to hear that your experience with us was a positive one. We thank you for your loyalty, we appreciate that you chose Subaru of El Cajon for all of your servicing needs. We love to work with customers like you! Thanks for visiting us again and we can't wait to see you soon. Paul Fillmore General Manager Subaru of El Cajon

June 14, 2022

Dylan and Jason did an excellent job from ordering my Forester to test drive and arranging finance and delivery. No pressure, no hassle, and easy transaction. More

by rweidner3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Ramo and Jason in Finance, Mike Rahmani, Jason Connors
Jun 19, 2022 -

Summit Subaru El Cajon responded

Wow! I am so happy to hear that you had a great experience with us here at Subaru of El Cajon, thanks for taking the time to leave this awesome review. Thanks for recognizing Dylan and Jason, they work hard to make the car-buying process easy and stress-free. So glad that we were able to help you out with the ordering of your Forester, we hope you enjoy your new vehicle! Thank you for visiting us! Paul Fillmore General Manager Subaru of El Cajon

June 13, 2022

I took my sti in for an oil change. I had an appointment and still got quoted a 2 hour wait. This is the 3 or 4th time this has happened. I don't even make appointments anymore it takes More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Clearwater
Jul 01, 2022 -

Summit Subaru El Cajon responded

Mark, Thank you for bringing this to my attention. I will discuss this with Ray and the technician who worked on your vehicle. We apologize that you had an issue with your coolant overflowing. There is a relief valve so that if there is too much expansion in the coolant that the liquid flows out instead of creating excessive pressure that could effect the vehicle's cooling system. As for your system being low now, please come back in and we'll top it off. Tim Anderson Service and Parts Director Subaru of El Cajon

June 13, 2022

The service is always done very fast and the amenities are always excellent I always enjoy coming here for any service needs More

by neo80d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn, Alejandro Ramos
Jun 19, 2022 -

Summit Subaru El Cajon responded

Thank you so much for leaving this great review! Our team here is amazing at providing quick and exceptional service, we are so glad that you had a great service experience. Thank you for your loyalty, we look forward to working with you again for your future servicing needs. Thank you for your business. Tim Anderson Fixed Operations Director Subaru of El Cajon

June 11, 2022

Very positive experience! No rushing, and a lot of knowledge behind their product! Fantastic place to buy a Subaru!! More

by KrisI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ, Mike Misbrenner, Jason Connors
Jun 13, 2022 -

Summit Subaru El Cajon responded

We are so happy to hear that you had a very positive experience with us here at Subaru of El Cajon, thank you for taking the time to leave this great review! Our team is incredibly knowledgeable and will answer any question that you might have. They also always go above and beyond to make the car-buying process stress-free and simple, so glad that they were able to help you out. We sincerely thank you for choosing to purchase your vehicle from us and we hope to see you again for your future sales needs. Paul Fillmore General Manager Subaru of El Cajon

June 10, 2022

Always courteous and understanding. Timely and cost effective. Always willing to help and answer all questions More

by squirreldd2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn, Alejandro Ramos
Jun 13, 2022 -

Summit Subaru El Cajon responded

Thank you so much for this awesome review, we are so glad that you chose to visit Subaru of El Cajon! Our team works hard to be courteous and understanding to make sure our customers are satisfied. Thanks for recognizing our hard work! They are also very knowledgeable and will answer any question you might have so that you are constantly informed about the status of your vehicle. We sincerely thank you for your business and we would love to work with you again soon. Tim Anderson Fixed Operations Director Subaru of El Cajon

June 10, 2022

Great shopping experience. Rick and Patrick were awesome and very accommodating for my special needs. More

by anita
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick should also get 5 stars., Rick Gonzales
Jun 13, 2022 -

Summit Subaru El Cajon responded

Anita, Wow, thanks for this awesome review! Rick and Patrick are the best, thank you for acknowledging their hard work to ensure that our customers have a great experience. I am happy to hear that they were very accommodating, we strive to make every customer feel like they're at home so that they're comfortable throughout the entire car-buying experience. I will pass on your kind words to them, your compliments will definitely encourage them to keep up the incredible work! We are glad that you had a great shopping experience with us here at Subaru of El Cajon, we sincerely thank you for your business. Paul Fillmore General Manager Subaru of El Cajon

June 09, 2022

Love love love my new outback. Guys were awesome to work with. Been a Honda owner for 35 years. Bye Honda. More

by Gallinghouselaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rahmani, Jose Parada
Jun 13, 2022 -

Summit Subaru El Cajon responded

We are so glad that you love your new Outback, and we are happy to be a part of your purchasing experience. Our team strives to make the car-buying process simple, easy, and stress-free, thanks for recognizing their hard work! We hope to see you again in the future, we love to work with customers like you. Thank you for taking the time to leave this great review and thank you for your business. Paul Fillmore General Manager Subaru of El Cajon

June 09, 2022

On time Reliable great customer service did a great job of explaining what was needed would recommend to others More

by RALPHRAMOSSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Ramos
Jun 13, 2022 -

Summit Subaru El Cajon responded

Thank you for this great review! Our service team does an amazing job at communicating with our customers to ensure that they understand what their vehicle needs. I am so glad that you had a great experience with them. Please recommend Subaru of El Cajon to your friends and family, because a referral is one of the best compliments we could receive! Thank you for visiting us and we can't wait to work with you again for your future servicing needs. Paul Fillmore General Manager Subaru of El Cajon

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