Summit Subaru El Cajon

Summit Subaru El Cajon responded

Thank you for this positive review! So glad that you had a great service experience with us, our team strives to provide our customers with an exceptional experience. We sincerely thank you for your business and we hope to see you again for your future servicing needs! Please recommend Subaru of El Cajon to your friends and family, we would love to work with them. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Hey Anita, Thank you for taking the time to leave this review! So glad to hear that Rick was very professional and courteous, he works hard to provide exceptional customer service. We are glad that you love your new vehicle, we love getting to work with you! Thank you for your business and we would love to see you again for your future purchasing needs. Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Dan, Thank you for the candid feedback, we understand that you feel we are over surveying. Thank you for that feedback, as it is sincerely appreciated and we will take note of your review. Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Woah, thank you so much for your loyalty, you've been visiting us for almost 15 years! This is an amazing compliment, we love to work with long-time customers like you. I can ensure you that you will receive the same high-quality service every time you return. Our team is constantly working hard to provide our customers with an exceptional experience to ensure that they are nothing but satisfied. Again, we thank you for your loyalty and for your business! Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Hey! Thank you so much for taking the time to leave this exceptional review about your service experience with us. We are happy to hear that you received pleasant and friendly service, our team strives to provide the customer with a great experience. They also do an amazing job at making sure you are informed throughout the servicing process and notified when your vehicle is ready. We thank you for your visit and we hope that you come back for your future servicing needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Thanks for this great review! Our team here is truly remarkable, they always know what the customers want and make sure that they are comfortable throughout the entire car-buying process. Please recommend Subaru of El Cajon to your family and friends, because a referral is one of the best compliments we could receive! Thank you for choosing us for your purchasing needs and we would love to work with you again in the future. Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Thank you so much for taking the time to leave this great review online! We are happy to hear that our team is someone who you can rely on expertise for purchase advice, they are incredibly knowledgeable and will make sure that the customer stays informed throughout the entire sales process. They also work hard to provide friendly and helpful service, we are glad that you had a fabulous experience! We thank you for your business. Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Thanks so much for this great review, glad to hear that your experience with us was a positive one. We thank you for your loyalty, we appreciate that you chose Subaru of El Cajon for all of your servicing needs. We love to work with customers like you! Thanks for visiting us again and we can't wait to see you soon. Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Wow! I am so happy to hear that you had a great experience with us here at Subaru of El Cajon, thanks for taking the time to leave this awesome review. Thanks for recognizing Dylan and Jason, they work hard to make the car-buying process easy and stress-free. So glad that we were able to help you out with the ordering of your Forester, we hope you enjoy your new vehicle! Thank you for visiting us! Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Mark, Thank you for bringing this to my attention. I will discuss this with Ray and the technician who worked on your vehicle. We apologize that you had an issue with your coolant overflowing. There is a relief valve so that if there is too much expansion in the coolant that the liquid flows out instead of creating excessive pressure that could effect the vehicle's cooling system. As for your system being low now, please come back in and we'll top it off. Tim Anderson Service and Parts Director Subaru of El Cajon