Summit Subaru El Cajon

Summit Subaru El Cajon responded

Thanks so much for this great review about your service experience here at Subaru of El Cajon. Our staff strives to be professional and friendly to ensure that our customers have a great visit. They are an amazing team to work with, they'll always get the job done right. Thanks for visiting us and we hope to work with you again in the future. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Thank you so much for taking the time to review your positive sales experience with us here at Subaru of El Cajon. We are so glad that you had a great visit, our team does an amazing job at making sure our customers are comfortable and their needs are met. Thanks for recognizing Doug and Tyler especially, they work hard to make the sales process simple and easy! We are glad that we were able to help you out and find the perfect vehicle for you. We thank you for your business! Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Thanks so much for this awesome review! We are so happy that you received a great deal and great customer service, thanks for recognizing our hard work! We purchase our inventory at a fair-market price so we can ensure that our customers are always getting the best deal possible. Thanks so much for doing business with us, we would love to work with you again in the future. Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Thank you for taking the time to review your service experience with us here at Subaru of El Cajon, we are so happy to hear that each time you visit us the service is always timely and helpful. Our team strives to provide the same, consistent exceptional customer service to ensure that our customers have a fantastic experience. We also always offer a complimentary car wash just to make the experience even more special. We thank you for your business and your loyalty. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Thanks so much for this awesome review! We are happy to hear that everyone you met was knowledgeable and kind, our team strives to make our customers feel like they're at home. We always try our best to squeeze everyone in, we are glad that we were able to help you prepare for your long trip. Thanks for stopping by, we hope to see you again for your future servicing needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Thanks so much for this review about your experience with us. We are happy to hear that you receive excellent service from start to finish, our team does an amazing job of ensuring that our customers are completely satisfied. Thank you for visiting us. Tim Anderson Fixed Operations Director Subaru of El Cajon

Summit Subaru El Cajon responded

Hugo, Good feedback, thank you for letting us know that our printer is misaligned. I will be sure to work with our printing service to have this corrected. Tim Anderson Service and Parts Director Subaru of El Cajon

Summit Subaru El Cajon responded

Thanks for taking the time to leave this great review. We are happy to hear that our team was personable, professional, and knowledgeable. Our team here at Subaru of El Cajon strives to provide exceptional customer service to ensure that our customers leave with the perfect vehicle. We thank you for your business. Paul Fillmore General Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Akermath, We apologize that we did not notify you when your vehicle was finished, sometimes the hand-off with the detail team, the valets and our service advisors fails. Thank you for bringing it to our attention. As for additional services, these are only recommended in alignment with Subaru repair and maintenance guidelines. As a certified Subaru service center we are requested to notify clients of necessary services for the health and safety of their vehicles. If you would like us to not advise on recommended services please tell Kathleen during your next visit and we can put a note in your customer record. Tim Anderson Service and Parts Director Subaru of El Cajon.

Summit Subaru El Cajon responded

Thank you so much for taking the time to review your sales experience with us, our team strives to deliver helpful and knowledgable service to ensure that the car-buying process is seamless. We are glad that we were able to help you out! Thank you so much for choosing to do business here at Subaru of El Cajon and we would love to work with you again in the future. Paul Fillmore General Manager Subaru of El Cajon