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Summit Subaru El Cajon

El Cajon, CA

4.7
892 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 892 reviews

July 01, 2022

Top notch customer service all around! You can talk to any advisor and get the same courteous attention. More

by Sandyl2469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiden
Jul 09, 2022 -

Summit Subaru El Cajon responded

Thank you so much for this great review! We are happy to hear that you received top-notch service and every advisor provided the same, courteous attention. Our team works hard to ensure that our customers are comfortable and satisfied, thanks for recognizing our hard work! We thank you for your business. Tim Anderson Fixed Operations Director Subaru of El Cajon

July 01, 2022

Juan was awesome. He was helpful and great to work with! He answered all my questions. More

by ciaobren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rahmani, John Garcia, Juan Ley
Jul 09, 2022 -

Summit Subaru El Cajon responded

We are happy to hear that you had a positive sales experience with us, thank you for taking the time to leave this great review! Juan is great, he is constantly working hard to ensure that all of our customer's questions are answered and makes the car-buying process easy. Glad that he was great to work with! Thank you for your business! Paul Fillmore General Manager Subaru of El Cajon

July 01, 2022

They listen to my concern. Kept me informed how things was going. Explained things to me More

by CAPROFITT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Jul 09, 2022 -

Summit Subaru El Cajon responded

Thank you so much for this great review! We are happy to hear that you had a great service visit, our team works hard to keep our customers informed and to make sure that they are satisfied. Thank you for stopping by! Tim Anderson Fixed Operations Director Subaru of El Cajon

June 29, 2022

My car buying experience at Subaru of El Cajon was great. Despite these challenging times, especially in the car industry, Juan helped me find the best car for me. I would highly recommend coming here for yo More

by Danielle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garcia, Juan Ley
Jun 30, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave such an amazing review online about your sales experience with us here at Subaru of El Cajon. We understand that times might be tough right now, that is why we will do anything to make sure that our customers are receiving the best deal possible. Thanks for acknowledging Juan, he works hard to make the car-buying process smooth and stress-free. Please recommend us to your friends and family, a referral is one of the best compliments we could receive! Thank you for your business. Paul Fillmore General Manager Subaru of El Cajon

June 29, 2022

Way to easy! Great / fast service with outstanding customer service. Very impressed and satisfied customer. More

by troyboy1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Jun 30, 2022 -

Summit Subaru El Cajon responded

Thanks so much for this awesome review! Our team strives to provide excellent, fast service while making sure that our customers are nothing but satisfied with their visit. We are so happy to hear that you were impressed with your experience. Thank you for visiting us and we can't wait to see you again for your future servicing needs. Paul Fillmore General Manager Subaru of El Cajon

June 28, 2022

I am very impressed with the friendly, courteous, and efficient service I received at the repair and parts departments. It is refreshing to find such a wonderful group of people all working together. I a More

by mattnjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in service Dept, Kevin Kane
Jun 30, 2022 -

Summit Subaru El Cajon responded

Woah! Thanks for this awesome review! We are happy to hear that you are impressed with the friendly, courteous, and efficient service that you received when you visited us. Our team is amazing, I am lucky to work with such an amazing group of individuals. They are always going above and beyond to ensure that our customers are nothing but satisfied, thanks for recognizing their hard work! Thank you for stopping by, we love to work with customers like you! Tim Anderson Fixed Operations Director Subaru of El Cajon

June 28, 2022

Service was great, I walked in with intention to look around. I ended up leaving with a car. More

by rickyr904
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rahmani, Doug Birdsall, Tyler Franklyn
Jun 30, 2022 -

Summit Subaru El Cajon responded

Thanks so much for taking the time to leave this five-star review online for others to see! Our sales team is just that amazing, I am happy to hear that you ended up leaving with a vehicle from us! Here at Subaru of El Cajon, our customers are our number one priority, we work hard to ensure that they are receiving the best service possible. Thank you for visiting us! Paul Fillmore General Manager Subaru of El Cajon

June 28, 2022

The people who work here are committed to service. There is a walk around with pictures when you drop off your car. I will be using this dealership again. More

by Tcjw-1
Recommend Dealer
Yes
Employees Worked With
Sam A, Ray Clearwater
Jun 30, 2022 -

Summit Subaru El Cajon responded

Thank you for recognizing our commitment to service, our team strives to provide the best customer service possible to ensure that our customers leave satisfied. Thank you so much for taking the time to leave this positive review, we can't wait to work with you again soon! Paul Fillmore General Manager Subaru of El Cajon

June 28, 2022

Dealership was clean and well organized. Very attentive and kept me informed of what was happening with the service. The only thing that keeps the review from being five stars is that the co More

by caferacer52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Jul 01, 2022 -

Summit Subaru El Cajon responded

Interesting that you bring the car wash up in your review. We have recently noticed the same, that the quality of our complimentary wash could be better. In fact we had a meeting on it today and are working to resolve the issues. We love such constructive customer feedback, please keep it coming and we will work to make Subaru of El Cajon a better place for all of our clients. Thank you, Tim Anderson Service and Parts Director Subaru of El Cajon

June 27, 2022

Nice to get a loaner. Staff very friendly. Monica was very helpful and good calling with updates. More

by kurt.norton
Recommend Dealer
Yes
Employees Worked With
Monica
Jun 30, 2022 -

Summit Subaru El Cajon responded

Thank you so much for taking the time to leave this review about your service visit with us, we are happy to hear that our team was friendly and helpful. Monica is great, she is always working hard to make sure our customers are happy. Thank you for your business and we would love to work with you again for your future servicing needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

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