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Summit Subaru El Cajon

El Cajon, CA

Overview
Reviews
Vehicles
4.7
903 Reviews
Call Dealership (619) 784-1939
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900 Arnele Avenue

El Cajon, CA

92020

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Showing 903 reviews

July 13, 2022

Best service. Monica , service rep was great. Friendly and knowledgable. Not pushy. Fixed a issue with ignition key and found on list to fix it for free. Gave me t More

by Sdjacobssd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
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Jul 19, 2022 -

Summit Subaru El Cajon responded

Wow! We are so flattered to hear that you always receive the best service here at Subaru of El Cajon, our team works hard to provide friendly, knowledgable, and efficient service. Thank you for recognizing Monica especially, she is always going above and beyond to find our customers the best deals and make them happy. We thank you for your business and for your loyalty. Tim Anderson Service and Parts Director Subaru of El Cajon

Jul 19, 2022 -

Sdjacobssd responded

Thanks Tim! Plan to keep coming back!

July 13, 2022

Everyone there is friendly and makes you feel welcome. For the service experience I waited in the clean and comfortable customer waiting room. Service was professional and fast. More

by BALLYLEARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Belmonte
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Jul 13, 2022 -

Summit Subaru El Cajon responded

Were so glad you found everyone friendly and welcoming, I am so pleased you recognized how clean it was. and we work so hard to make costumers like you happy. hope you do business with us again. Tim Anderson Service and Parts Director Subaru of El Cajon

July 13, 2022

Great service . Very helpful . Polite , did a great job and got my a lift to from home . Thank you !! More

by TTTAMALUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn, Alejandro Ramos
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Jul 19, 2022 -

Summit Subaru El Cajon responded

We are so happy to hear that you received great service, thank you for taking the time to leave this review. Our team strives to be helpful, polite, and to provide great service! Thanks for recognizing their hard work. We will also always offer a complimentary ride home if needed, glad that you enjoyed our service. We thank you for your business. Tim Anderson Service and Parts Director Subaru of El Cajon

July 12, 2022

Svc advisor Ray is a joy. .so helpful always an important plus in today's world! More

by MUSICALIPS247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Jul 13, 2022 -

Summit Subaru El Cajon responded

Another great review for Ray Clearwater! Yes, we are lucky to have someone with such a positive attitude, focus on client satisfaction and just all around great guy. You are so right in how important (and how unique) this is in today's world! Thank you for choosing Subaru of El Cajon. Tim Anderson Service and Parts Director Subaru of El Cajon

July 11, 2022

Service is great They help me out a lot make me aware of what needs to be fixed More

by CARMEN92114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Jul 12, 2022 -

Summit Subaru El Cajon responded

Thanks for taking the time to leave this great review about your visit with us! Our service team strives to provide great service and to communicate with our customers throughout the entire process. Thanks for recognizing their hard work! We sincerely thank you for visiting us! Tim Anderson Fixed Operations Director Subaru of El Cajon

July 11, 2022

They make getting your vehicle serviced so quick and convenient. The operation is very efficient and the consultants are very helpful and friendly. More

by MSOTELO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Ramos
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Jul 12, 2022 -

Summit Subaru El Cajon responded

Thanks for this great review, we are so happy to hear that your visit with us was a positive one! Our team goes above and beyond to provide quick, convenient, and efficient service to ensure that our customers have a great experience. We thank you for choosing Subaru of El Cajon for all of your servicing needs and we hope to see you again soon. Tim Anderson Fixed Operations Director Subaru of El Cajon

July 10, 2022

The service dept. staff are very good communicators from start to check out at the end. We are happy with our purchase and give this dealer top marks for high quality More

by specdog7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Jul 12, 2022 -

Summit Subaru El Cajon responded

Wow! Thank you for taking the time to leave this great review about your service experience with us! Our team works hard to communicate with you during the entire servicing process and to make sure our customers are completely satisfied with their visit. We thank you for your loyalty and we can't wait to work with you again soon. Tim Anderson Fixed Operations Director Subaru of El Cajon

July 10, 2022

Easy and punctual. Ray was very nice and helpful. Thank you for the car wash! More

by Carolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Jul 12, 2022 -

Summit Subaru El Cajon responded

Carolina, Thanks for this awesome review! We strive to make the service process easy and provide punctual service, thank you for especially acknowledging Ray and all of his hard work. We sincerely thank you for your business. Tim Anderson Fixed Operations Director Subaru of El Cajon

July 10, 2022

I purchased my car here and was disappointed in the service the first few years. I even went to another service dealership. But I tried it out again and found the service had completely changed, effici More

by xpsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Jul 13, 2022 -

Summit Subaru El Cajon responded

Thank you for noticing the difference, we have been working on improving the service experience here at Subaru of El Cajon since we purchased the dealership just over a year ago. Our focus has been on improving processes, hiring the right team and training for customer experience. We appreciate that you took your personal time to leave such a positive review on our dealership and on Ray. We will be sure to pass your kind words along. Thank you for your loyalty and thank you for your business. Tim Anderson Service and Parts Director Subaru of El Cajon

July 09, 2022

The folks a El Cajon Subaru really promote customer service. I do not know much about cars and that is okay. Monica is really good at explaining everything to me. More

by Kbrand61
Recommend Dealer
Yes
Employees Worked With
Monica
Report | Print
Jul 12, 2022 -

Summit Subaru El Cajon responded

Thank you for leaving this positive review about your service experience with us here at Subaru of El Cajon. Our team constantly works hard to provide great customer service, thanks for acknowledging all of their hard work. Thanks for visiting us and we hope to see you again for your future servicing needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

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