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Summit Subaru El Cajon

El Cajon, CA

4.7
889 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 889 reviews

June 03, 2024

The dealership is currently going through renovations. Overall service is great. The customer service team especially Monica were super nice and friendly. More

by Mrz.reyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Jun 20, 2024 -

Summit Subaru El Cajon responded

Thanks for your patience during our renovations! We're glad to hear you had a great experience with the Summit Subaru of El Cajon team, especially Monica. We appreciate your support and understanding!

May 31, 2024

I recently visited my local Subaru dealership for routine maintenance, and overall, I had an excellent experience. Service Quality: The technicians were knowledgeable and thorough in their work. My car wa More

by isaace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 03, 2024 -

Summit Subaru El Cajon responded

Isaace, thank you for sharing such a detailed review! We're delighted to hear that your experience at Summit Subaru of El Cajon was excellent across the board. We appreciate your recommendation and look forward to serving you again in the future!

May 25, 2024

Performed service on vehicle in a timely manner. Very well done, and reasonably priced. I will definitely go back. More

by vollrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
May 27, 2024 -

Summit Subaru El Cajon responded

Thanks for sharing your experience! We're glad to hear the service was timely and reasonably priced. Looking forward to seeing you again at Summit Subaru of El Cajon!

May 25, 2024

Excellent service from the advisors. Fast work. Communication always for my vehicle. Always easy to work with. More

by Alann314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Service Advisor
May 28, 2024 -

Summit Subaru El Cajon responded

We're delighted to hear you had such a positive experience with our advisors at Summit Subaru of El Cajon. Thanks for the kind words!

May 21, 2024

Went in to replace a lease. Romio was knowledgeable and friendly. We were taken care of quickly and were happy with the new car. More

by ZIHAD2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romio Gorgis, Rone Isho, Jason Connors
May 21, 2024 -

Summit Subaru El Cajon responded

We're glad to know that Romio and our team at Summit Subaru of El Cajon could assist you with your lease replacement. We hope you enjoy every ride in your new car! Thanks for sharing this positive feedback.

May 19, 2024

Solid customer service. Johnny was an outstanding service rep. I will definitely be a returning customer. More

by Jonte.dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
May 20, 2024 -

Summit Subaru El Cajon responded

Jonte, we're glad to know Johnny provided you with top-notch service at Summit Subaru of El Cajon. We look forward to seeing you again!

May 18, 2024

Great service team, especially Sam A. Checked in promptly on arrival by Sam, and had an estimate for review in my Inbox. A nice loaner car was provided at no charge, always a plus. I will More

by Bhcampbell47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam A.
May 20, 2024 -

Summit Subaru El Cajon responded

We're glad to know that Sam and the rest of our service team at Summit Subaru of El Cajon were able to provide you with a great experience! We appreciate your feedback, and look forward to assisting you with any future needs. Safe travels in your Subie!

May 18, 2024

Great job, Sam representing your company was great. Kept me informed. Great job Sam. See you next time More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
May 20, 2024 -

Summit Subaru El Cajon responded

Mike, we're glad to know Sam provided you with a great experience at Summit Subaru of El Cajon. We look forward to seeing you next time!

May 17, 2024

This was our first visit to have our Subaru serviced. All went well, they kept us informed as to the servicing progress. Our car was finished promptly and brought to us. They even gave us a ticket t More

by conjosnow
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rogers
May 17, 2024 -

Summit Subaru El Cajon responded

We're glad to know your first service visit at Summit Subaru of El Cajon went smoothly and you were kept well informed throughout the process. We appreciate your understanding about our car wash situation, too! Thanks for sharing this positive feedback with us.

May 04, 2024

Sam was great! He went above and beyond to make sure I had a great experience at Summit Subaru! More

by tmitchell24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
May 06, 2024 -

Summit Subaru El Cajon responded

Thank you for reviewing Summit Subaru of El Cajon! It was so kind of you to share your experience with Sam.