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Summit Subaru El Cajon

El Cajon, CA

4.7
889 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 889 reviews

July 11, 2022

Service is great They help me out a lot make me aware of what needs to be fixed More

by CARMEN92114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Jul 12, 2022 -

Summit Subaru El Cajon responded

Thanks for taking the time to leave this great review about your visit with us! Our service team strives to provide great service and to communicate with our customers throughout the entire process. Thanks for recognizing their hard work! We sincerely thank you for visiting us! Tim Anderson Fixed Operations Director Subaru of El Cajon

July 11, 2022

They make getting your vehicle serviced so quick and convenient. The operation is very efficient and the consultants are very helpful and friendly. More

by MSOTELO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Ramos
Jul 12, 2022 -

Summit Subaru El Cajon responded

Thanks for this great review, we are so happy to hear that your visit with us was a positive one! Our team goes above and beyond to provide quick, convenient, and efficient service to ensure that our customers have a great experience. We thank you for choosing Subaru of El Cajon for all of your servicing needs and we hope to see you again soon. Tim Anderson Fixed Operations Director Subaru of El Cajon

July 10, 2022

The service dept. staff are very good communicators from start to check out at the end. We are happy with our purchase and give this dealer top marks for high quality More

by specdog7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Jul 12, 2022 -

Summit Subaru El Cajon responded

Wow! Thank you for taking the time to leave this great review about your service experience with us! Our team works hard to communicate with you during the entire servicing process and to make sure our customers are completely satisfied with their visit. We thank you for your loyalty and we can't wait to work with you again soon. Tim Anderson Fixed Operations Director Subaru of El Cajon

July 10, 2022

Easy and punctual. Ray was very nice and helpful. Thank you for the car wash! More

by Carolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Jul 12, 2022 -

Summit Subaru El Cajon responded

Carolina, Thanks for this awesome review! We strive to make the service process easy and provide punctual service, thank you for especially acknowledging Ray and all of his hard work. We sincerely thank you for your business. Tim Anderson Fixed Operations Director Subaru of El Cajon

July 10, 2022

I purchased my car here and was disappointed in the service the first few years. I even went to another service dealership. But I tried it out again and found the service had completely changed, effici More

by xpsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Jul 13, 2022 -

Summit Subaru El Cajon responded

Thank you for noticing the difference, we have been working on improving the service experience here at Subaru of El Cajon since we purchased the dealership just over a year ago. Our focus has been on improving processes, hiring the right team and training for customer experience. We appreciate that you took your personal time to leave such a positive review on our dealership and on Ray. We will be sure to pass your kind words along. Thank you for your loyalty and thank you for your business. Tim Anderson Service and Parts Director Subaru of El Cajon

July 09, 2022

The folks a El Cajon Subaru really promote customer service. I do not know much about cars and that is okay. Monica is really good at explaining everything to me. More

by Kbrand61
Recommend Dealer
Yes
Employees Worked With
Monica
Jul 12, 2022 -

Summit Subaru El Cajon responded

Thank you for leaving this positive review about your service experience with us here at Subaru of El Cajon. Our team constantly works hard to provide great customer service, thanks for acknowledging all of their hard work. Thanks for visiting us and we hope to see you again for your future servicing needs. Tim Anderson Fixed Operations Director Subaru of El Cajon

July 08, 2022

Complete dissatisfaction with the dealership in their lack of resolution of ph ok ne connectivity. Also, when originally addressed a pitted windshield in first year of ownership, the again blew it off More

by 2ldavis60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Paul Fillmore
Jul 08, 2022 -

2ldavis60 responded

Very dissatisfied customer

July 06, 2022

Friendly, professional people taking care of us and our new Subaru Forester. As 1st time Subaru owners, we are quite happy with this wonderful car and thankful to know that we have a great staff at El Caj More

by sandiegobrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alsaigh - ?????- 5 stars for Sam, Mike Rahmani, Kenny Johnson, Ray Clearwater, Mariella Martinez, Jason Connors, Todd Harper
Jul 12, 2022 -

Summit Subaru El Cajon responded

Wow! Thank you for taking the time to leave such an amazing review! Our team works hard to provide friendly, professional service to ensure that our customer's vehicles are in good hands. We thank you for your loyalty, we look forward to working with you for your future servicing needs. Thank you for your business! Tim Anderson Fixed Operations Director Subaru of El Cajon

July 06, 2022

Easy to work with, made the experience enjoyable and let all the needs I had requested. More

by traviswrf2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Misbrenner, Jason Connors
Jul 12, 2022 -

Summit Subaru El Cajon responded

Thanks so much for this awesome review! I am happy to hear that you had an enjoyable experience, our team is easy to work with and will go above and beyond to make sure that our customer's needs are met. We thank you for your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon

July 05, 2022

Everyone I’ve come across is always more than willing to go above and beyond to help in whatever way they can! More

by mdhoward1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Tyler Franklyn, Todd Harper
Jul 12, 2022 -

Summit Subaru El Cajon responded

Thanks for leaving such an awesome review! We are happy to hear that you had a positive service experience here at Subaru of El Cajon. Our team is constantly going above and beyond to help our customers in whatever way they can, thanks for recognizing their hard work. Thank you for stopping by! Tim Anderson Fixed Operations Director Subaru of El Cajon

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