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Summit Subaru El Cajon

El Cajon, CA

4.7
892 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 892 reviews

August 19, 2022

SERVICE HAS IMPROVED TREMENDOUSLY OVER THE LAST 6 YEARS, WAY AHEAD OF CHEVY. I QUIT GM JUST BECAUSE OF SERVICE CALL IT MINUS 10 More

by MBTHOMAS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn
Aug 22, 2022 -

Summit Subaru El Cajon responded

We are happy to hear that our service has improved tremendously! Thank you so much for your kind words and recommendation! Paul Fillmore General Manager Subaru of El Cajon

August 19, 2022

Extremely unhappy about the experience. Service Advisor incredibly hard to get a hold of to this day I have a question tried calling 2/3 times left a message never got back to me. The tec More

by fivestarmotors
Recommend Dealer
No
Employees Worked With
Monica and Ray was incredibly rude , Ray Clearwater
Aug 27, 2022 -

Summit Subaru El Cajon responded

As a reseller of preowned vehicles we appreciate your business, thank you for choosing Subaru of El Cajon. We did our very best to ensure your complete satisfaction and are disappointed that you feel we fell short. Tim Anderson Service Director Subaru of El Cajon

August 18, 2022

Subaru of El Cajon always gets my car in and out quickly or offers me a Lyft. The team is courteous and greets you immediately. The outdoor sitting area has plenty of comfortable seats under shade while the More

by Diannmarcone
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Aug 18, 2022 -

Summit Subaru El Cajon responded

Thank you for your positive review! We are so happy to hear that you were satisfied with how quickly your car was serviced and how courteous our team was to you. We are grateful for your feedback to let us know how we did! Thank you for choosing Subaru of El Cajon; we value your business! Paul Fillmore General Manager Subaru of El Cajon

August 18, 2022

Everyone in the service department s always professional, knowledgeable, and helpful. IRS easy to get an appointment. More

by RAMONAVICKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 22, 2022 -

Summit Subaru El Cajon responded

We are so glad that you found everyone in the service department to be professional and helpful! We are happy that it was easy to get an appointment with us here at Subaru of El Cajon; we want to make sure your experience is always great! Thank you for taking the time to leave feedback to let us know how we did! Paul Fillmore General Manager Subaru of El Cajon

August 18, 2022

Subaru of El Cajon has the best staff, they take the time to listen, to provide follow-up, and deliver on their promises! Our Salesman Rick is our go to every time we need a new car and we always recommend h More

by Kellie M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Franklyn, Rick Gonzales
Aug 22, 2022 -

Summit Subaru El Cajon responded

Kellie, Thank you so much for the high praise of our staff here at Subaru of El Cajon! We are happy that our staff took time to listen to you, follow up, and deliver on their promises to you! So glad that Rick is someone that you can rely on to you help you whenever you need a new car. We are happy to hear that he helps make your whole car-buying experience fun! Thank you so much for your detailed review and for leaving us feedback to let us know how we did! Paul Fillmore General Manager Subaru of El Cajon

August 15, 2022

Always friendly service and quick turnaround! They take great care of our car! Thank you. More

by Ealevey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Aug 15, 2022 -

Summit Subaru El Cajon responded

Thank you for taking the time to leave a review! We are so happy that you experienced fast and friendly service here at Subaru of El Cajon. Please never hesitate to reach out if you need anything else. Thanks for your recommendation! Paul Fillmore General Manager Subaru of El Cajon

August 14, 2022

Subaru of El Cajon provided excellent service. Monica and Sam took great care of me. Lift to and from were great. Appreciate the honesty of the service people, the snacks and the car wash! More

by hamofam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Monica
Aug 15, 2022 -

Summit Subaru El Cajon responded

Thank you for your review! We are glad to hear that you received excellent service and that Monica and Sam took great care of you! We kindly thank you again for taking the time to leave feedback! Paul Fillmore General Manager Subaru of El Cajon

August 14, 2022

Friendly, fun and efficient interactions that resulted in a quick trade for just the car we were looking for and at a great price. We are very pleased with the experience. More

by RogerB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rahmani, Jason Connors, Jack Manchester
Aug 15, 2022 -

Summit Subaru El Cajon responded

Roger, We are happy to hear that you had friendly and fun interactions with our staff here at Subaru of El Cajon! Glad to hear that the trade in went smoothly and that you were satisfied with the end result! Thank you so much for your feedback; we are so happy you had a great experience! Paul Fillmore General Manager Subaru of El Cajon

August 13, 2022

Best dealership I’ve been to! Excellent customer service and very informative about any question you ask. Bexzy is an incredible person and Romio is a very good salesman. I apprec More

by Knsluyter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romio 5 stars, Bexzy 5 stars , Jason Connors
Aug 15, 2022 -

Summit Subaru El Cajon responded

Wow, thank you for the high praise! We strive to make sure our customers have the best experience possible so feedback like this is great to hear! We appreciate you highlighting several employees that helped make your visit even better. Thank you for choosing Subaru of El Cajon, and thank you again for your feedback! Paul Fillmore General Manager Subaru of El Cajon

August 13, 2022

Fast friendly service, competently done with no problems at all so they are highly recommended by me. More

by Gunnergoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Aug 15, 2022 -

Summit Subaru El Cajon responded

Thank you for your review! So glad that you were satisfied with the service that you received here at Subaru of El Cajon. We very much appreciate your recommendation and thank you for taking the time to give us some feedback! Paul Fillmore General Manager Subaru of El Cajon

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