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Summit Subaru El Cajon

El Cajon, CA

Overview
Reviews
Vehicles
4.7
889 Reviews
Call Dealership (619) 784-1939
View Awards

900 Arnele Avenue

El Cajon, CA

92020

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Showing 889 reviews

August 21, 2022

Very professional and courteous. Ray made sure I was well taken care of. Timely service and I appreciate the transportation. More

by zval12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
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Aug 22, 2022 -

Summit Subaru El Cajon responded

We are glad to hear that you had a professional and courteous experience with our staff here at Subaru of El Cajon! We are happy that Ray took good care of you and that your service was timely. Thanks so much for leaving a review of your experience; we look forward to your next visit! Paul Fillmore General Manager Subaru of El Cajon

August 21, 2022

The service department is very attentive to the customer. Explains the work being that is being done. More

by SMITH671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Aug 22, 2022 -

Summit Subaru El Cajon responded

Thank you for your review! We are so happy to hear that our service department was attentive to you! Thank you for the high praise of our service department; we value your feedback! Paul Fillmore General Manager Subaru of El Cajon

August 20, 2022

I enjoyed my buying experience and felt well looked after by the entire staff. Thanks More

by pedersonandrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garcia, Juan Ley, Jose Parada
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Aug 22, 2022 -

Summit Subaru El Cajon responded

Andrew, So happy to hear that you felt well looked after by our staff here at Subaru of El Cajon! It's important to us that our customers have a good experience, so we're glad that you enjoyed your buying experience! Thank you for your feedback and positive review! Paul Fillmore General Manager Subaru of El Cajon

August 20, 2022

The service was fast and friendly. I thought I would be there all day, but my car was ready in less than two hours. I even got a complimentary car wash. More

by cjmacky
Recommend Dealer
Yes
Employees Worked With
Adan Verdusco
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Aug 22, 2022 -

Summit Subaru El Cajon responded

We are so happy to hear that our service was fast and friendly! Glad to hear that your car was ready in less than two hours and that you enjoyed the car wash! We sincerely thank you for your feedback and look forward to your next visit! Paul Fillmore General Manager Subaru of El Cajon

August 20, 2022

Ray is the best service advisor! He works so hard to provide amazing service. Thank you, Ray! More

by Gduggan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Aug 22, 2022 -

Summit Subaru El Cajon responded

Thank you for your kind words about your service advisor, Ray! We are so glad that he provided you with amazing service! We appreciate your feedback! Paul Fillmore General Manager Subaru of El Cajon

August 19, 2022

Techs are always friendly and a pleasure to work with. Scheduling was real easy to do. More

by alanbrunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Aug 22, 2022 -

Summit Subaru El Cajon responded

Alan, We are so glad to hear that our techs are always friendly and a pleasure to work with! It makes us happy that scheduling was so easy for you to do. We work hard to make sure that scheduling is easy and stress free for our customers, and we're happy that you found that to be the case! Thank you for your review! Paul Fillmore General Manager Subaru of El Cajon

August 19, 2022

Service was excellent and timely honest and professional. Our service writer was great and kept us informed throughout the whole service experience More

by m.eble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Flores, Ray Clearwater
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Aug 22, 2022 -

Summit Subaru El Cajon responded

It's great to hear that our service was excellent, timely, honest, and professional! Those are high words of praise, and we appreciate them very much! We are happy to hear that your service writer was great and kept you informed throughout your whole experience with us. We value your feedback and look forward to your next visit! Paul Fillmore General Manager Subaru of El Cajon

August 19, 2022

SERVICE HAS IMPROVED TREMENDOUSLY OVER THE LAST 6 YEARS, WAY AHEAD OF CHEVY. I QUIT GM JUST BECAUSE OF SERVICE CALL IT MINUS 10 More

by MBTHOMAS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater, Kathleen Farris, Chien Huyhn
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Aug 22, 2022 -

Summit Subaru El Cajon responded

We are happy to hear that our service has improved tremendously! Thank you so much for your kind words and recommendation! Paul Fillmore General Manager Subaru of El Cajon

August 19, 2022

Extremely unhappy about the experience. Service Advisor incredibly hard to get a hold of to this day I have a question tried calling 2/3 times left a message never got back to me. The tec More

by fivestarmotors
Recommend Dealer
No
Employees Worked With
Monica and Ray was incredibly rude , Ray Clearwater
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Aug 27, 2022 -

Summit Subaru El Cajon responded

As a reseller of preowned vehicles we appreciate your business, thank you for choosing Subaru of El Cajon. We did our very best to ensure your complete satisfaction and are disappointed that you feel we fell short. Tim Anderson Service Director Subaru of El Cajon

August 18, 2022

Subaru of El Cajon always gets my car in and out quickly or offers me a Lyft. The team is courteous and greets you immediately. The outdoor sitting area has plenty of comfortable seats under shade while the More

by Diannmarcone
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Aug 18, 2022 -

Summit Subaru El Cajon responded

Thank you for your positive review! We are so happy to hear that you were satisfied with how quickly your car was serviced and how courteous our team was to you. We are grateful for your feedback to let us know how we did! Thank you for choosing Subaru of El Cajon; we value your business! Paul Fillmore General Manager Subaru of El Cajon

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