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Summit Subaru El Cajon

El Cajon, CA

4.7
892 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 892 reviews

August 27, 2022

Took us in early for our appointment, friendly service. Kept the car overnight and we had to call the next day to see if it was ready or if they were still working on it. All done! More

by DSPEVACK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember our service specialist name.
Aug 29, 2022 -

Summit Subaru El Cajon responded

So glad to hear that you were able to get in early for your appointment and that you experienced friendly service! Glad that your car was serviced to your satisfaction and that it was finished the next day. Please don't hesitate to reach out if we can do anything else for you! Paul Fillmore General Manager Subaru of El Cajon

August 26, 2022

The location is good. The service department is always great and has time for me. More

by mgirty12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filipo in sales, Jason in finance, and Bexzy, Mike Rahmani, Jason Connors
Aug 26, 2022 -

Summit Subaru El Cajon responded

We're so glad to hear that our location is good for you and that our service department is great and makes time for you and your needs! We sincerely value your business and thank you for taking the time to leave us a review! Paul Fillmore General Manager Subaru of El Cajon

August 26, 2022

I love my new Crosstrek! Romio was extremely helpful throughout the whole process. I definitely recommend getting a car from El Cajon Subaru! More

by jessvouaux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romio Gorgis, Mike Rahmani, John Garcia
Aug 26, 2022 -

Summit Subaru El Cajon responded

Jess, We are so happy to hear that you love your new Crosstrek! Glad to hear that Romio was extremely helpful throughout the whole car buying process! We sincerely thank you for your recommendation and review; we value your business! Paul Fillmore General Manager Subaru of El Cajon

August 26, 2022

I always bring my vehicle here I have always been happy with them and I wouldn’t go anywhere else More

by sapike1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
Aug 26, 2022 -

Summit Subaru El Cajon responded

Thank you for your review! We are pleased that you always bring your vehicle here, and we are glad to hear that you are happy with us here at Subaru of El Cajon! Thanks again for your feedback; we sincerely value your business! Paul Fillmore General Manager Subaru of El Cajon

August 25, 2022

From the salesman Romio, to the guys in finance and the all the staff they are friendly, helpful and take customer service very seriously. It was a pleasure to do business there! More

by PETE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Misbrenner, Rone Isho, Tyler Franklyn
Aug 25, 2022 -

Summit Subaru El Cajon responded

Pete, We are so glad that Romio, our team in finance, and our staff were friendly and helpful to you! We are happy that it was a pleasure for you to do business here with us at Subaru of El Cajon! Thank you for your review! Paul Fillmore General Manager Subaru of El Cajon

August 25, 2022

Very friendly and helpful staff. Bexzy was very informative and knowledgeable when showing me all the features of my new Subaru Wilderness. More

by Mitch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bexzy was great!, Juan Ley
Aug 25, 2022 -

Summit Subaru El Cajon responded

Mitch, We are so glad that you found our staff here to be friendly and helpful! We are glad that Bexzy was informative and knowledgable for you! Thank you for taking the time to leave us a review; we sincerely value your business! Paul Fillmore General Manager Subaru of El Cajon

August 25, 2022

Everyone was very helpful and the car was ready when I expected it would be More

by DONSIEGFRIED52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Ramos
Aug 26, 2022 -

Summit Subaru El Cajon responded

Don, We're so happy that everyone was helpful to you and that your car was ready when you expected! We appreciate you taking the time to leave us a review. Thank you for choosing Subaru of El Cajon! Paul Fillmore General Manager Subaru of El Cajon

August 25, 2022

Service department truck time to listen to what my issues were and what my needs were as far as waiting getting things done and a time remainer and coordinating with me due to my handicap More

by scraplady1465
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garcia, Jason Connors
Aug 26, 2022 -

Summit Subaru El Cajon responded

We are so glad to hear that our service department took time to listen to your issues and help you with your needs! We work hard to make sure that our customers have a stress free and comfortable experience, and we're so glad that you found that to be the case. Thank you for taking the time to leave a review! Paul Fillmore General Manager Subaru of El Cajon

Aug 26, 2022 -

scraplady1465 responded

You are welcome

August 24, 2022

It was my first time getting anything done at the dealership. The staff was very friendly and helpful and my car was fixed in a timely manner. Also I am very grateful that they helped me get a reimbu More

by anastaziawiese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiden
Aug 25, 2022 -

Summit Subaru El Cajon responded

Anastazia, We are so happy that you found the staff to be friendly and helpful and that your car was fixed in a timely manner! We are glad that you were satisfied with your reimbursement. Your satisfaction is very important to us! Thank you for your review! Paul Fillmore General Manager Subaru of El Cajon

August 23, 2022

Work done was fine, Subaru computer sends more things to do, not needed. No honesty More

by BOBSOUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Alsaigh
Aug 27, 2022 -

Summit Subaru El Cajon responded

Bob, We are pleased to know that your were satisfied with the work that was completed. The computer analyses that are performed are based on Subaru standards to keep your vehicle at optimal performance. These are recommendations from the factory to keep your vehicle safe for you, your family and your friends. If you feel recommended services are not necessary, it is always your choice. We do honestly work to provide the best service we can at a fair and affordable price. Tim Anderson Service Director Subaru of El Cajon

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