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Summit Subaru El Cajon

El Cajon, CA

4.7
892 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 892 reviews

September 11, 2022

Everyone was very accommodating! Subaru of El Cajon proved a service to take us home and pick us up! Service was completed in a timely manner! Thank U More

by RONCOMPTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adan
Sep 12, 2022 -

Summit Subaru El Cajon responded

Ron, We are so happy to hear that everyone here at Subaru of El Cajon was accommodating! We are glad you enjoyed the lift to and from the dealership and we are glad to hear that your service was completed in a timely manner! Thank you for your review! Paul Fillmore General Manager Subaru of El Cajon

September 10, 2022

Sam Alsaigh(Service advisor) was extremely helpful and kwpt me well updated. I was very happy that I was offered a Lyft to and from the dealership, when I dropped off my car i was not expecting it but it More

by bonamiconj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alsaigh
Sep 12, 2022 -

Summit Subaru El Cajon responded

We are so glad that your service advisor Sam was extremely helpful and kept you updated! We are pleased you enjoyed the Lyft to and from the dealership and that you experienced minimal wait time for all the repairs to be completed. Thank you so much for leaving a review! Paul Fillmore General Manager Subaru of El Cajon

September 09, 2022

I had an issue with my driver side speaker, it would pop whenever I'd drive my car around and I brought my car to get it replaced but they wouldn't do it unless I could recreate the problem. I wasn't able t More

by Ian Bailon Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Latina women
Oct 01, 2022 -

Summit Subaru El Cajon responded

Ian, We cannot fix a problem that we cannot recreate. We apologize that this is frustrating for you. If it becomes more constant, then please bring your vehicle back in and we'll attempt to diagnose the issue. Tim Anderson Service & Parts Director Subaru of El Cajon

September 08, 2022

Great service dept……Ray is an excellent service advisor…….I would recommend Subaru of El Cajon and Ray Clearwater to anyone needing Subaru service More

by d12122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Sep 12, 2022 -

Summit Subaru El Cajon responded

We are so happy you found our service department to be great and that Ray is an excellent service advisor! We very much appreciate your recommendation of our dealership! Thank you for your review! Paul Fillmore General Manager Subaru of El Cajon

September 08, 2022

Great caring personal service. Best Subaru dealer in all of east county. Love the place! More

by cycling2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Sep 12, 2022 -

Summit Subaru El Cajon responded

We are so happy to hear that you experienced great, caring, and personal service here at Subaru of El Cajon! We thank you kindly for the high praise of our dealership! So glad that you love our dealership. Thanks for your review! Paul Fillmore General Manager Subaru of El Cajon

September 07, 2022

Our experience with Subaru dealership has been nothing more than great. Everyone we have dealt with his been super. More

by fisherdogs4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adan service, Brian Penaloza, Doug Birdsall
Sep 07, 2022 -

Summit Subaru El Cajon responded

We are so glad to hear that your experience at Subaru of El Cajon has been nothing more than great! We are happy that everyone you dealt with was super! Thank you for your review and we look forward to your next visit! Paul Fillmore General Manager Subaru of El Cajon

September 06, 2022

Friendly staff. Courteous. Knowledgeable about my situation. Oil changes way too expensive though. Well run place More

by WADEWOLFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Sep 07, 2022 -

Summit Subaru El Cajon responded

We are glad that you found our staff to be friendly, courteous, and knowledgable! We work hard to provide a good price for our customers, and we are sorry that you were not completely satisfied with our prices. Please let us know if there's anything we can do for you. Thank you for the review, and we appreciate that you think our dealership is well run! Paul Fillmore General Manager Subaru of El Cajon

September 04, 2022

Great personal service from Jose. He’s returned all of my calls promptly and answered my questions. Very courteous as well. More

by fblackston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Connors, Jose Parada
Sep 06, 2022 -

Summit Subaru El Cajon responded

Thank you for your 5-Star review on the sales support you received from Jose. Communication is key in any relationship, so we are pleased to hear that he answered all of your questions and was courteous in doing so. We appreciate that you have taken the time to detail your experience and to identify him by name. Thank you for your business. Rone Isho General Sales Manager Subaru of El Cajon

September 04, 2022

Jason Connors is professional, knowledgeable, friendly, comfortable and patient. He answered all my questions Let’s face it, buying a vehicle is almost as complicated as buying a home but, Jason made it More

by Debbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Connors, Todd Harper
Sep 06, 2022 -

Summit Subaru El Cajon responded

Debbe, Thank you for the very personable review of your experience here at Subaru of El Cajon with Jason, and thank you for recognizing him by name so that we can share your appreciation. We are glad to learn that Jason made your experience simple and easy. We appreciate your business and your review. Thank you, Rone Isho General Sales Manager Subaru of El Cajon

September 04, 2022

Jason is professional, knowledgeable, friendly, patient and comfortable. He answered all my questions to my satisfaction and level of comfort. Let’s face it. Purchasing a vehicle is almost as complicate More

by Debbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Connors, Todd Harper
Sep 06, 2022 -

Summit Subaru El Cajon responded

What great accolades! Thank you for letting us now that you found Jason to be an amicable sales consultant and that he served you well. We look forward to serving you for years to come and greatly appreciate your business. Thank you for taking the time to write a great review. Paul Fillmore General Manager Subaru of El Cajon

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