Summit Subaru El Cajon

Summit Subaru El Cajon responded

Ken, Thank you so much for the awesome review of your purchase experience here at Subaru of El Cajon and for calling out your sales consutant Jose. It is great to hear that my team made the experience fun and exciting. And I know that you'll find your ownership experience to be just as fun and exciting because that is the Subaru brand. We look forward to servicing your needs in the years to come. Thanks for your business and for such a great review. Rone Isho General Sales Manager Subaru of El Cajon

Summit Subaru El Cajon responded

Tracy, Thanks for the 5-STAR review, we are most grateful. And, thank you for letting us and others know that your service advisor Alejandro was efficient and helpful, that is great feedback. We appreciate your business and your loyalty. Tim Anderson Service & Parts Director Subaru of El Cajon

Summit Subaru El Cajon responded

Owen, Thank you for the great review and for letting us know that your service was good and delivered within the time estimate. We are glad that we were able to resolve your issue. We appreciate your loyalty and your business. Tim Anderson Service & Parts Director Subaru of El Cajon

Summit Subaru El Cajon responded

Reno, Thank you for the great review and recommendation on your sales expereince here at Subaru of El Cajon. Your feedback that our sales team was kind and friendly and made the process quick and easy. But even more important, I am glad to hear that Doug, Jason and Mike made you feel comfortable, after all, buying a new vehicle IS a big decision. Welcome to the Subaru brand and welcome to Subaru of El Cajon. Rone Isho General Sales Manager Subrau of El Cajon

Summit Subaru El Cajon responded

Another great review for our star service advisor Ray Clearwater!!! Thank you for recognizing what an outstanding person Ray is. He truly comes to work each and every day to resolve issues with a smile and the utmost in customer service. We are grateful for your recognition of his efforts and we thank you for your business. Tim Anderson Service & Parts Director Subaru of El Cajon

Summit Subaru El Cajon responded

Mr. Steiner, Thank you for the great review of your service experience with Ray, he is truly one of the best service advisors you will ever meet. It's is personal committment to delivering complete client satisfaction that makes him so great. Thank you for recognizing his efforts. We appreciate your review and your business. Thank you. Tim Anderson Service & Parts Director Subaru of El Cajon

Summit Subaru El Cajon responded

Linda, Sounds like a perfect service experience. I'm so proud that my team provided efficient servie and communicated well... and most of all, made you feel comfortable. Thank you for taking your personal time to leave such a great review. We appreciate you and we appreciate your business. Tim Anderson Service & Parts Director Subaru of El Cajon

Summit Subaru El Cajon responded

Ben, Thank you for the review and thank you for the opportunity to make things right. Tim Anderson Service & Parts Advisor Subaru of El Cajon

Summit Subaru El Cajon responded

So glad you are happy customers - complete client satisfaction is our goal. Thank you for letting us know that your service advisor Monica was outstanding and that she was able to get you in and out quickly. We appreciate your review and we appreciate you business. Thank you! Tim Anderson Servie & Parts Director Subaru of El Cajon

Summit Subaru El Cajon responded

Linda, We are so happy that you found our dealership nice to work with! We are sorry to hear that you never heard back about your vehicle's arm rest. Please don't hesitate to reach out if you ever have any questions or concerns. Thank you for your review! Paul Fillmore General Manager Subaru of El Cajon