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Summit Subaru El Cajon

El Cajon, CA

Overview
Reviews
Vehicles
4.7
892 Reviews
Call Dealership (619) 784-1939
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900 Arnele Avenue

El Cajon, CA

92020

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Showing 892 reviews

October 03, 2022

They were fast courteous and took care of my needs. They were ready for me when I had set an appointment and got me out quickly and communicated very well with me during the process and completion. T More

by bbarcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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October 02, 2022

It's the best dealer we been to. Good service very friendly.is our 3rd car we buy and going back for our 4th one. More

by leafar.chez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bexy, John Garcia, Tyler Franklyn, Jose Parada
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October 02, 2022

Great customer service. Honest salesman. Worked to get great APR and reasonable payment with a realistic downpayment More

by juliabsnead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blue eyes, Jose Parada
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October 01, 2022

My car was checked in at my appointment time and the service was completed at the estimated time. The staff was knowledgeable, friendly and helpful. The waiting area indoors was welcoming and comforta More

by st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Belmonte
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Oct 01, 2022 -

Summit Subaru El Cajon responded

Stakala, We appreciate that you took your personal time to write such a great review, thank you. We strive to deliver fast, friendly and knowledgable service - so when this is recognized it is greatly appreciated. We have recently updated our waiting areas so your feedback that they are welcoming and comfortable indicates that this was effort well spent. So glad you had a pleasant experience and we look forward to delivering the same great experience on your next visit. Paul Fillmore General Manager Subaru of El Cajon

October 01, 2022

Jack was very good about keeping us up to date. Rest in f the personnel were very nice and helpful More

by Jhw523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Connors, Jack Manchester
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September 29, 2022

Great service, trusty and satisfaction warranty. Prices are worthy. Only here can treat our WRX the right way More

by Vanessa Galindo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam (service center)
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Oct 01, 2022 -

Summit Subaru El Cajon responded

Vanessa, Thank you for the great review, we are pleased to know that we have earned your trust. Please know that our prices are competitive or better than all other local Subaru dealerships. We shop regularly to ensure our prices are inline. And, please check our website for service offers, they change monthly. We appreciate your feedback and your business. Tim Anderson' Service & Parts Director Subaru of ElCajon

September 29, 2022

This dealership shows it’s customers true customer service. You feel well taken care of when you take your vehicle in for service. I will continue to have my vehicle serviced at this location from now More

by matthew.chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Solarzano
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Oct 01, 2022 -

Summit Subaru El Cajon responded

Matthew, Thank you for the great review and for your loyalty to us and our service team. It is always comforting when you feel and trust that your service needs are going to be appropriately addressed. We are pleased to know that you felt we delivered. Thank you for choosing Subaru of El Cajon. Tim Anderson Service & Parts Director Subaru of El Cajon

September 29, 2022

They did the work in the right amount of time. Kept me informed when there were things for me to know. More

by LAURENBD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dunno his name, Mariella Martinez
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Oct 01, 2022 -

Summit Subaru El Cajon responded

Lauren, We appreciate the great review and for letting us know that Mariella kept you informed during your service visit. We find the good communication is the key to great customer service. If you ever are looking for special service offers, please be sure to check our serice specials on our website. Discounts varry monthly so be sure to keep checking. Tim Anderson Service & Parts Director Subaru of El Cajon

September 28, 2022

Waited a bit to check in. No car wash, not sure if it’s still provided… overall it was okay More

by 93deleon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
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Sep 28, 2022 -

Summit Subaru El Cajon responded

We are so sorry that you were not able to get a car wash, we have been having some issues with our equipment. We would be glad to wash your vehicle if you could bring it back. Call in advance to ensure the equipment is up and when you get here let your service advisor know why you are here. Apologies for the inconvenience, but we got you covered! Thanks for the good review. Tim Anderson Service & Parts Director Subaru of El Cajon

September 28, 2022

They Offered Great Service and Super friendly. They are Very knowledgeable and provided information very clearly. More

by ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Report | Print
Oct 01, 2022 -

Summit Subaru El Cajon responded

Ellen, Thank you for letting us know that Ray provided friendly and knowledgable service during your recent visit. We train that communication is key to client satisfaction, so it is great to hear that we are delivering. We appreciate your business and your loyalty to Subaru of El Cajon. Thank you. Tim Anderson Service & Parts Director Subaru of El Cajon

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