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Summit Subaru El Cajon
El Cajon, CA
892 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 892 reviews
October 13, 2022
The service dept looked into why my alt kept dying. Wanted to charge me $130 plus 2 hours labor (totalling $485) for an $8 part that took me 10 minutes to replace. They also wanted to charge me $130 fo Wanted to charge me $130 plus 2 hours labor (totalling $485) for an $8 part that took me 10 minutes to replace. They also wanted to charge me $130 for an oil change it didn't need, $175 for break fluid service it didn't need, $1500 to replace a rack & pinion they said was leaking, but the oil pan and valve cover are leaking not the gear box, and they didn't notice the oil leaks. They didn't even comment on the blown out rear diff bushings and drive line vibrations, but they claim to have had 2 techs drive it for an hour a piece. All in all they wanted $2700 for various things, half of which the car doesn't need l, And they missed half the issues already known to me. Not impressed. I paid for the diagnostic and picked my car back up. More
by Jimmy Gardner
Verified CustomerEmployees Worked With
Service rep not listed, unknown tech, was told they were the "senior" tech, Kenny Johnson, Brian Penaloza, Mariella Martinez
October 12, 2022
This has been the best car buying experience that I have ever had. I will definitely be back and I tell everyone that is buying a car about it. Juan Ley sold me a new Ascent in a most pleasant non-pushy w ever had. I will definitely be back and I tell everyone that is buying a car about it. Juan Ley sold me a new Ascent in a most pleasant non-pushy way. And, Bexsy taught me how to use all its features. I’m beyond happy with this dealership’s team. Thanks again! More
by nancynarvizu
Employees Worked With
Monica at service has been awesome as well. , John Garcia, Juan Ley
October 09, 2022
My entire experience has been beyond great. Romio Gorgis wa cs so helpful and patient with me. There’s is so much to learn. The follow up has been very much appreciated. I look forward to many Romio Gorgis wa cs so helpful and patient with me. There’s is so much to learn. The follow up has been very much appreciated. I look forward to many years of service with El Cajon Subaru More
by sschaefer_1
Employees Worked With
Romio Gorgis was the sales rep I worked with, Mike Rahmani, John Garcia
October 08, 2022
Excellent customer service. Friendly and efficient. Comfortable waiting area. Free car wash is appreciated. Highly recommend Subaru of El Cajon. Friendly and efficient. Comfortable waiting area. Free car wash is appreciated. Highly recommend Subaru of El Cajon. More
by Lindainmtlaguna
Employees Worked With
Can’t remember her name but she checks me in for service.
October 07, 2022
Mr. Anderson was respectful, professional and thoroughly resolved the issue in a timely manner. We are very pleased and greatly appreciative. resolved the issue in a timely manner. We are very pleased and greatly appreciative. More
by TISH_DEGUZMAN
Employees Worked With
Tim Anderson , Ray Clearwater
