Summit Subaru El Cajon

I called at least six times this week for service. .even spoke to the Service Manager who said he would call back..well, that was two days ago! Still waiting!!! This place is pathetic!!! Worst customer .even spoke to the Service Manager who said he would call back..well, that was two days ago! Still waiting!!! This place is pathetic!!! Worst customer service ever!!!!!!!!!!! More

Staff are always courteous, professional, and patient. It is always a stress free and timely experience. It is always a stress free and timely experience. More

I came when the service department was very busy without an appointment. Everyone was very accommodating. I only came there to get new windshield wipers before the predicted heavy rain . I added an oil chan an appointment. Everyone was very accommodating. I only came there to get new windshield wipers before the predicted heavy rain . I added an oil change. This was all finished in less time than they predicted. Everyone was so friendly and kind. More

Don’t recommend. Dealership told me to bring my car in to correct a recall and it would only take 3-4 hours. I brought it in and waited 5-6 hours. I was expecting a c Dealership told me to bring my car in to correct a recall and it would only take 3-4 hours. I brought it in and waited 5-6 hours. I was expecting a call back but it never came and a hour before closing I decided to call..after calling 8x without a answer the dealership closed and left me without a car for the night with no heads up. I had to call an additional 10x the next morning to even get an update on my car which still wasn’t ready until that afternoon. Got my car back with less gas then I had left it with. More

Service was fast and complete. Customer lounge is very nice! Everyone I encountered was pleasant and professional Customer lounge is very nice! Everyone I encountered was pleasant and professional More

Great service! They were all very kind, as well as got the work done fast. They were all very kind, as well as got the work done fast. More

From start to finish everyone at Subaru El Cajon especially my salesman Juan extremely professional polite courteous fair and a quick and painless transaction! Thank you so much! especially my salesman Juan extremely professional polite courteous fair and a quick and painless transaction! Thank you so much! More

Great service advisor. Friendly knowledgeable courteous responsive. Gets the job done in a timely manner. Keeps me posted on status of vehicle. Friendly knowledgeable courteous responsive. Gets the job done in a timely manner. Keeps me posted on status of vehicle. More

Professional, follow up every detail, customer service oriented, knowledgeable, dealership is clean, Many surveys to follow up oriented, knowledgeable, dealership is clean, Many surveys to follow up More

Subaru of El Cajon is trustworthy and has an excellent service department. Go see Ray. service department. Go see Ray. More