Summit Subaru El Cajon

I was more than pleased that Subaru of El Cajon approved the full repair of an ignition malfunction issue even though we were 2 mths. outside of the warranty window. Additionally, we were provided a loaner the full repair of an ignition malfunction issue even though we were 2 mths. outside of the warranty window. Additionally, we were provided a loaner car to use while the repair was waiting approval from the District office over the holidays. This whole experience made us feel valued and taken care of. You simply can’t ask for anything more in a good customer service experience! More

The hospitality is the best, for sure I will recommend this location I am very happy with my Subaru this location I am very happy with my Subaru More

I had a great experience with your service department and my service advisor Ray made things very easy and convenient my service advisor Ray made things very easy and convenient More

Service representative, Sam was great. Visit fast and efficient. No upselling. Very positive experience. Thank you Visit fast and efficient. No upselling. Very positive experience. Thank you More

Sam Alsaigh helped me to arrange all repairs. I had a problem with catalytic converter. I was covered buy the warranty. He provided me with transportation several times. Very polite and knowledg I had a problem with catalytic converter. I was covered buy the warranty. He provided me with transportation several times. Very polite and knowledgeable gentleman. Thanks a lot. All and all I was provided with exceptional service, will highly recommend. More

Always very professional and thorough, they explain everything and work pretty quickly. The waiting area is comfortable, free coffee and tea. everything and work pretty quickly. The waiting area is comfortable, free coffee and tea. More

I have been extremely pleased with my Subaru Forrester and the service I have received from Subaru of El Cajon. The Service department has been very helpful and efficient. and the service I have received from Subaru of El Cajon. The Service department has been very helpful and efficient. More

Service personnel was very helpful, efficient and knowledgeable. Most of all took the time to explain the service and completed service in the time estimated. Service waiting room offered amenities knowledgeable. Most of all took the time to explain the service and completed service in the time estimated. Service waiting room offered amenities and space to complete waiting time in comfortable atmosphere. More

I showed up Without a appt and was greeted very professionally and was told I’d have to wait 2 hours and was asked if he could get me a Uber,Lyft ??? I didn’t mind the wait so I sat myself on their professionally and was told I’d have to wait 2 hours and was asked if he could get me a Uber,Lyft ??? I didn’t mind the wait so I sat myself on their couch,enjoyed listening to the wind and trolley sounds..Ironically very peaceful and waited a bit over an hour and BOOM my car was done! More

Service personnel are friendly and knowledgeable; job done right; vehicle finished by promised time and wash was nice addition done right; vehicle finished by promised time and wash was nice addition More