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Summit Subaru El Cajon

El Cajon, CA

4.7
889 Reviews

900 Arnele Avenue

El Cajon, CA

92020

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Showing 889 reviews

October 28, 2024

Great service! ! Sam got my battery replaced quickly. He kept me in the loop duringvtge whole orocess. More

by woljohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 28, 2024 -

Summit Subaru El Cajon responded

We're delighted to hear that Sam provided you with efficient service at Summit Subaru of El Cajon. Thanks for sharing your experience!

October 20, 2024

Always great service from Adan! He and the Summit Subaru team are thorough and professional! More

by Kellie M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan in Service
Oct 21, 2024 -

Summit Subaru El Cajon responded

Kellie, thank you for leaving Adan and the Summit Subaru of El Cajon team a five-star review!

October 12, 2024

Dealership is great. Only down side they went thru all my gas when fixing and are cheap to fill it up because their fixing your issue but your spending hundreds of dollar More

by 619_Finest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicky Fox
Oct 14, 2024 -

Summit Subaru El Cajon responded

Thank you for sharing your feedback. We're glad to hear that you find the dealership great, but we apologize for any inconvenience regarding the fuel situation during service. We strive to provide a fair and satisfactory experience, so please feel free to reach out if you'd like us to address this further or have any other concerns. Thank you, Rone Isho - General Manager - r.isho@summitsubaru.com

September 30, 2024

The customer service was very helpful and friendly, The shuttle service was fast and friendly More

by Gil31jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 30, 2024 -

Summit Subaru El Cajon responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Summit Subaru of El Cajon Team

August 28, 2024

Service advisor Jack was awesome. I was in and out within 30 minutes for oil change and tire rotation. Reasonably priced. Courteous staff. Highly recommend. More

by Pisces357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Aug 29, 2024 -

Summit Subaru El Cajon responded

Thanks for the recommendation! We're glad to hear Jack and our team at Summit Subaru of El Cajon provided quick and courteous service. We appreciate your support!

August 27, 2024

Adan and team did an excellent job with troubleshooting and updating me on the issues with my car. He researched my warranty and made the whole process low stress. I appreciated all their hard work!!! I lo More

by stacis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan
Aug 28, 2024 -

Summit Subaru El Cajon responded

Thank you for sharing your experience! We're glad Adan and the team at Summit Subaru of El Cajon could assist with troubleshooting and make the process stress-free. We appreciate your support and look forward to serving you again!

August 22, 2024

Easy to schedule service. However, my lease transaction was with the previous owner and his staff/personnel are all gone. I am still owed money since my trade-in was worth More

by dingmalvar
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
August 06, 2024

Organized, checked me in, discuss ed what sevice to be done. Verified service done, I was out in thirty minutes. Jack was very efficient. More

by Kathy
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jack Switzer
Aug 07, 2024 -

Summit Subaru El Cajon responded

Kathy, we're glad to hear Jack and the team at Summit Subaru of El Cajon provided such efficient service! Thanks for sharing your experience with us.

August 02, 2024

The service manager was clear, concise, and accurate. An issue with the battery was quickly brought to my attention and resolved. All work was completed before the estimated time. Good work by the techn More

by Deepsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Clearwater
Aug 02, 2024 -

Summit Subaru El Cajon responded

Thanks for sharing your experience! We're glad to hear our service manager and technicians at Summit Subaru of El Cajon provided clear communication and efficient work. We appreciate the positive feedback on our waiting area as well!

August 01, 2024

They have been very attentive to my needs. everyone has been on top of thier game. More

by eanaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ramos
Aug 02, 2024 -

Summit Subaru El Cajon responded

We are grateful to have earned your business, Eanaya. Thanks for taking the time to leave us a review! - The Summit Subaru of El Cajon Team

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