Summit Place Kia

I love my My 2021 Kia Seltos from Summit place Kia! ! My salesperson Matthew was the BEST!!!!! ! My salesperson Matthew was the BEST!!!!! More

Eric, from the first time we spoke on the phone. Eric was very knowledgeable, nice, and provided information right off the back. He was honest and when busy he kept me informed. I informed Eric, I w Eric was very knowledgeable, nice, and provided information right off the back. He was honest and when busy he kept me informed. I informed Eric, I was shopping around and was not willing to pay over a particular amount. He made sure he showed me what was in my budget, he did not try to up sale me like most dealer agents will do, and did not make me feel rushed. I come a long way, from the Canton area, and he made sure he was prepared and provided detailed information by phone when needed. Keep up the great work Eric, trust me the world needs better customer service, and they can learn from you. Michelle L. More

I swore to myself I would never do business with Summit Place Kia after a horrible experience I had roughly 10 years ago, but as they are the leading dealership in the country when it comes to Sportage ava Place Kia after a horrible experience I had roughly 10 years ago, but as they are the leading dealership in the country when it comes to Sportage availability I decided to give them another shot. To say I am disappointed would be a massive understatement. My wife and I went in and met with Chris Manns on October 17, 2022 as we were both interested in leasing new cars. I followed up with him via email (and text as well as he stated that was his preferred contact method) the next day requesting more info and to get some pricing on a custom build I was interested in. He responded the next day stating he would generate the numbers and get back to me by the end of the day and it's been radio silence ever since. We are now entering into December and I have followed up with three more emails and three additional texts as well only to be completely ghosted. Unfortunately for you we were no longer willing to wait and opted to go to Fox Volkswagen and worked with Elizabeth Carr over there to purchase new cars this past weekend. I cannot say enough good things about Elizabeth and would highly recommend seeing her if you are in the market for a new vehicle. When it comes to Summit Place Kia, I guess as the old saying goes fool me once shame on you, fool me twice shame on me. That's what I get for not trusting my gut in the first place. Thanks for wasting my time Chris! More

Will Leger with Summit Place Kia Auburn Hills is hands down the BEST most professional salesman I have ever had the opportunity to work with. He takes all the stress and nonsense out of buying a car and a down the BEST most professional salesman I have ever had the opportunity to work with. He takes all the stress and nonsense out of buying a car and actually makes it fun. He has a way of making his customers feel like VIP’s. Months after the purchase he stays in contact so you don’t feel like just a number but rather a client he has not forgotten and still cares enough to make sure everything is still going great long after you drive off the lot. Integrity, honesty, helpful and friendly are a few words that come to mind when I think of Will. He is the reason I have been a repeat customer and have referred others to him and to this dealership. I will continue to HIGHLY recommend him and look forward to another purchase with him down the road. More

Costa did an amazing job helping us. He was personable and knowledgeable. What set him apart from others was his understanding of our situation and willingness to work with us. This is o He was personable and knowledgeable. What set him apart from others was his understanding of our situation and willingness to work with us. This is our first experience at Kia, it won't be our last. More

Where do I start. I responded to a radio announcement about special programs from Summit Place Kia. I applied online, and received a text from a rep. This was over a w I responded to a radio announcement about special programs from Summit Place Kia. I applied online, and received a text from a rep. This was over a week ago. Since then, and multiple calls, text, and emails, no one has responded to me. I spoke to a sales manager Jason, who promised to return my call within an hour. That was 3 days ago. To date, no one has helped me. Even if I don't qualify, be professional and respond. I am so disappointed. I really would like for you and your staff to treat us as if we are customers and not low budget people. I have a great history for vehicles, and just wanted to upgrade from the situation I am in currently with my vehicle. More

This service department is changing the game on how customers should be treated. Everyone in the service department is friendly and the mechanics are knowledgeable. Best dealership I have been In. customers should be treated. Everyone in the service department is friendly and the mechanics are knowledgeable. Best dealership I have been In. More

Great Customer Service, Byron go the extra mile to assist his Customers. Highly recommend., You definitely should ask for Byron. his Customers. Highly recommend., You definitely should ask for Byron. More

Byron Kitchen It was an amazing time purchasing my new car! process was smooth and i am happy with my vehicle car! process was smooth and i am happy with my vehicle More

I love my car and experience. Thank you for your help. You were very helpful Thank you for your help. You were very helpful More