Summit Place Kia East

This place is a joke! My sales associate Donny at the time was very friendly and I believe he tried his best to help us but once it went into the financial office it all fell apart. I was quoted a paymen time was very friendly and I believe he tried his best to help us but once it went into the financial office it all fell apart. I was quoted a payment of $335 with my trade-in being paid off and some cash some coming back my way. I informed them we had to be quick with the closing paperwork due to the fact I had to pick up my 9 month old daughter, it couldn't have gone much worse than it ended up being. A 45 minute circus of paperwork being wrong, misinformation and them trying to sneak in a first payment at signing which I informed them I would not do. The guy wasn't even the finance person, he was the used car buyer (found that out the next day)... so he went and retyped up the paperwork with no money upfront accept for the trade-in cash we received and a monthly payment of $334.85. Due to all the wasted time we ran out to pickup our daughter and I returned the next day for some paint touch ups and paperwork. I arrived Saturday but was pushed back till Monday because their detailer called off... so believing everything was fine I went on my way but the nightmare was just beginning. When we received our first bill to our surprise its $10 more than we signed for. I pulled out the paperwork they gave us the following day and our payment was now $344... I can say on my life this was not what we signed for! I'm still in the process of getting this fixed and reporting them to the BBB so hang in tightly a second review will be inputted soon. This place should be closed and the owners prosecuted for fraud. STAY AWAY!!!!! More

I totally agree with the other users this place is a very shady. Its so sad that businesses like this are allowed to stay open. The person I worked with was DJ or Derrick Johnson and he did nothing but lie shady. Its so sad that businesses like this are allowed to stay open. The person I worked with was DJ or Derrick Johnson and he did nothing but lie and all of his prices constantly changed from high to higher. They told me a certain car was a good deal than it turned out totally different. All of the workers seem like snakes. They overcharge like crazy way over blue book and cars.com and when they give you a deal they still find a way to screw you over. I would never want my worst enemy to come here its just a money pit. for your ownsake stay from this place donate your money and time instead of wasting it. More

I absolutely agree with the other review. This place is super shady. I was told I would recieve $7500 for my trade-in and heard nothing saying otherwise. After the deal was done I noticed that they only ga super shady. I was told I would recieve $7500 for my trade-in and heard nothing saying otherwise. After the deal was done I noticed that they only gave me $7000. I brough it to the attention of the salesman Mike who told me " they must have changed their mind" with a nice smirk on his face. They also kept the vehicle pricing virtually a secret until the papers were in front of me to sign. And that process is a joke as well. They rush you through signing papers with someone who knows nothing about the deal and can't answer any questions. And when the deal is done your left with a different vehicle than you wanted when you came in, and a payment fit for a king. There are plenty of places to buy a new Kia. Please don't make the same mistake. BUY ELSEWHERE!!! More

This was by far the worst experience of my life. Talk This was by far the worst experience of my life. Talk about shady business practice. I was there for THREE (3) hours and the salesman couldn't gi This was by far the worst experience of my life. Talk about shady business practice. I was there for THREE (3) hours and the salesman couldn't give me the price of the vehicle he was trying to push on me, nor what the finance rate was. He kept saying "I don't know, I'll go check" and disappear for 1/2 hour at a time and each time he never came back with the information I asked for........ It was only when I was about to walk out on the deal that I was taken into a back room where the "finance manager" was....... and let me tell you he was NO BETTER. This place is a JOKE!!!!! Not even sure how they have a business license.... I also plan to notify the Better Business Bureau Don't even waste your time stopping here, you will get jerked around like you would never believe. Also, they pulled my credit 13 separate TIMES!!!!!!!! Thanks a lot. It is my mission to make sure EVERYONE I KNOW NEVER BUYS from nor even STOPS at Mt. Clemens KIA EVER!!!! and you know how bad reviews go..... the 20 people I know will pass it on to 20 other people they know. Good luck keeping your business alive. I am sure this place "prays" on unsuspecting customers all day long. BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More