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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
559 Reviews

559 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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June 14, 2023

Environment was clean, staff was outgoing and very helpful. They provided an oil change and tire rotation very timely. More

by jpreston5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for giving an excellent review of our service team! We appreciate your business and hope to see you for any of your vehicle needs in the future!

June 08, 2023

friendly and helpful. My only problem is that you no longer give the inspection report. I tried to get it on line but couldnt find it so now I dont know what problems were More

by dianehammang
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Diane, thank you for reviewing our team and letting us know your inspection report didn't come through! Please give our Service team a call at (920) 921-0850 - we would be delighted to get this information for you!

June 07, 2023

Geoff and the service team were great! Attentive, friendly and easy to do business with. Communicated effectively when needed. Totally satisfied with the work done. More

by schiefta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We truly appreciate you taking the time to leave this fantastic review of Geoff and our Service Team! Thank you for giving us the opportunity to impress you and earn your business. Please come see us again anytime!

May 29, 2023

Fast response to my inquiry - friendly and polite interaction. I would recommend this dealership to friends and family. More

by russ.jessica
Recommend Dealer
Yes
Employees Worked With
Marty Krepsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of Marty, Dave and our team here at Summit Automotive. We appreciate your recommendation - a referral to friends and family is the best honor of all. Please give us a call if there is anything you need!

May 27, 2023

Fast and friendly very knowledgeable. It was not the dealership where I purchased my vehicle, yet they made me feel as if it was! More

by sandramae65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your amazing recommendation! We really want our guests to know we care about them like they're part of the team here at Summit Automotive. If there is anything else we might be doing to improve - please feel free to reach out!

May 08, 2023

Explained the problem and the steps taken to remediate very clearly, professionally. Geoff was a pleasure to work with More

by Todd42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you so much Todd for your wonderful review of Geoff and our team! We appreciate hearing from you and hope you'll keep us in mind for any of your vehicle needs in the future.

May 01, 2023

Problem still exists and one of the issues that was pointed out by mechanic was not addressed. Called to tell me car was done and then asked about what was meant by last item to work on on the list. I More

by holly
Service Communication
Recommend Dealer
No
Employees Worked With
Geoff Kuitert
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

Good customer service. Excellent job in replacing part. Very satisfied with all work that was performed More

by jnormanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
May 01, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your excellent review of Jesse and our team! Jesse works very hard to communicate between our guests and our technicians to ensure we're doing our best to get you back on the road as quickly as possible. We're so grateful to have the opportunity to assist you and we hope you'll give us a call if you need anything!

April 26, 2023

They let me know right away what was wrong with my Jeep right away. When the part came in they set up an appointment and got it in as some as they could. They let know know when it was done. They were very More

by woodtickangela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We're grateful for your excellent review and recommendation. Geoff and our service team try to accommodate all our guests as quickly and easily as possible so you can get back on the road (or off road) in your Jeep! We're glad you gave us the opportunity to assist you with your vehicle and we'll look forward to seeing you in the future for any of your vehicle needs!

April 26, 2023

Great customer service as always and Eric is an excellent Technician. I have never had a problem in any department of Summit Automotive! More

by Justine17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of Geoff, Eric and our Service Team. We are constantly in awe of their knowledge and know-how, so we're glad they've always had your back with your vehicle. Please reach out to us if you need anything!

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