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Summit Automotive Chrysler Dodge Jeep RAM - Service Center
Fond Du Lac, WI
556 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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556 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center
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May 29, 2023
Fast response to my inquiry - friendly and polite interaction. I would recommend this dealership to friends and family. interaction. I would recommend this dealership to friends and family. More
by russ.jessica
Verified Customer
May 27, 2023
Fast and friendly very knowledgeable. It was not the dealership where I purchased my vehicle, yet they made me feel as if it was! It was not the dealership where I purchased my vehicle, yet they made me feel as if it was! More
by sandramae65
Employees Worked With
May 08, 2023
Explained the problem and the steps taken to remediate very clearly, professionally. Geoff was a pleasure to work with very clearly, professionally. Geoff was a pleasure to work with More
by Todd42
Employees Worked With
May 01, 2023
Problem still exists and one of the issues that was pointed out by mechanic was not addressed. Called to tell me car was done and then asked about what was meant by last item to work on on the list. I pointed out by mechanic was not addressed. Called to tell me car was done and then asked about what was meant by last item to work on on the list. I was treated as if I didn’t know what I was talking about and that there would be know way they would be able to address issue that mechanic said he would do. There was no way he could figure out which mechanic talked to me about issue. Called an hour later to say car was done and the issue was still not addressed. Car still leaks as if nothing was even done. More
by holly
Employees Worked With
April 26, 2023
They let me know right away what was wrong with my Jeep right away. When the part came in they set up an appointment and got it in as some as they could. They let know know when it was done. They were very right away. When the part came in they set up an appointment and got it in as some as they could. They let know know when it was done. They were very helpful. I will use them again More
by woodtickangela
Employees Worked With
April 26, 2023
Great customer service as always and Eric is an excellent Technician. I have never had a problem in any department of Summit Automotive! Technician. I have never had a problem in any department of Summit Automotive! More
by Justine17
Employees Worked With
April 25, 2023
Very professional and knowledgeable staff. Everyone treated me decently. I would definitely come back for service. Everyone treated me decently. I would definitely come back for service. More
by karlcheryl
April 22, 2023
Always am very happy with the service I receive from everyone at Summit - from the receptionist to the sales rep to the service dept to the service techs - do miss the chocolate chip cookies though everyone at Summit - from the receptionist to the sales rep to the service dept to the service techs - do miss the chocolate chip cookies though More
by davebauer0
April 19, 2023
work performed was exceptional. technician should be praised as well as service dept. coming back again technician should be praised as well as service dept. coming back again More
by ecoehoorn
Employees Worked With
